Zerorez Tri-Cities

The technician was friendly and helpful with information to get the best possible results, without putting on pressure for an up sale. I am blown away with the service. After potty training two puppies, my rugs look brand new again.

Very professional, prompt, and courteous! My house has smelled like pets for a while. Not today! I'm very happy I called Zerorez! The dispatcher updated me on my tech's arrival. He was on time. Easton was done with the whole job in about an hour. I'm definitely using them again!

Alex did great job on my carpet he is very good at what he does . Very professional I will be letting my friends and family know about him and your business . Thank you for making my home new again . You all are great . Will be asking for Alex to do my next cleaning . Price was higher then I thought it be but it ok… Read full review

Awesome, efficient and professional!

Ryan K was very professional and did a wonderful job on my carpets. I would highly recommend Zerorez

Carpets and couch look great!

Corey did a good job. Nice and personable.

The father of my three children died in a motorcycle accident a few weeks ago. So many people flocked to our house to help make things as easy as possible for me and the kids. To make everything clean and calm around us to help with our grieving and healing. And we really needed a carpet and couch cleaning... My… Read full review

Great service

Nathan was professional and did a great job!

Cory was professional and did a great job on my carpets. The price was reasonable as well.

Showed up early and did a great job on our carpet and bay window cushions! I was able to book online with an appointment in less than 24 hours. Great price and highly recommend!

Alex does a great job. My stairs were matted due to foot traffic and had a few spills on the carpets, and Alex made them look like new. Great work for the price 👍

Service was great and super happy with the results

The kid did a very nice job cleaning the carpets. The reason I give 1star is because I was quoted a 4 room special @ 165.00 + 50.00 additional for pet stains in one room. To my surprise my bill was 835.00, I was shocked. The only explanation by the office manager was well we can’t see your carpet so it’s up to… Read full review

Great service Friendly Super fast Smells good

Another great cleaning from Zerorez. Nick does an excellent job and always takes the time to explain my options clearly.

Had an Emergency pet poop cleanup and Zero Rez showed up within minutes and done a great job with no stains or smell

We have been using Zerorez for years. They are always professional and friendly. Their work is quality. Thank you for taking such good care of us!

Fast scheduling, easy communication, great job.

Guys were helpful and explained all the options available. Did an excellent job and answered my questions. Did five rooms and the linoleum in the laundry room.

I highly recommend Zerorez. I was attempting to clean an area rug when my carpet cleaner broke. Since I had it prepped for cleaning I contacted Zerorez to see if they had time to clean it today. Fortunately they did and were at my home within a couple of hours. The technician was very polite and kind and did a… Read full review

I was quoted $210 for a couch and loveseat then charged another $100 for the product the day of the service. That fee was never discussed when the quote was given.

The guy was very friendly and I don’t know if it is his fault your products but I just spent over $200 for carpets to look like I used my own carpet cleaner. I don’t see one stain that has been removed from any bedroom.

Did a great job, showed up on time, clear communication, super chill, and helpful worker. Good deal too

Josh did a fab job. He was so mic and got all stains out. I give 10 10 10.

Well done! The dog spots came out well and I was presented with a demo of the protectant to see how it performs. Job looked nice when done! I have used zerorez for years and have always been pleased with their customer service and cleaning. I will keep using them as my carpet service.

Roberto went above and beyond to make my old carpeting and couch look fantastic! I would definitely use Zero-rez again.

Fantastic service!

Josh was Very helpful and thorough. Josh did a great job and worked hard to make sure it was done well and as good as he could.

Thank you Easton for a job well done. My items were extremely soiled and you tackled them with a great attitude and effort to get them clean. I will be calling you again!!

Great service, friendly and accommodating office staff and the technician was helpful, accommodating and easy to work with. Definitely recommend!

Josh did an excellent job. My son’s dog had seizures in my living room, which caused him to lose control of his bladder and bowls right before he died. Josh took additional care to ensure all remnants of the waste were properly removed, including the smell. My furniture and carpet looks like new and smells fresh. I’m very pleased with the results.

eric was wonderful! he answered all my questions before he started and he got some stubborn stains out of my carpet! i would definitely use them again

Our technician was very friendly and professional. We will definitely have them back out!

Great and quick service

I really appreciate Zerorez. Couch was soiled with pets urine. The tech did everything to make it clean and smell better and it looks and smells great. Thank you!

My carpet was in bad shape. I didn't have high hopes, but holy WOW did it turn out better than I had expected! Great job and my technician was very nice and professional!

Great service

Update: had them back again, have them come once a year, did just a wonderful job. Sent text letting me know he was on his way, was super polite, and just did a great job!!! Showed up right on time, was super friendly! And very efficient. Carpets look amazing!

Our technician Josh was on time and professional. He explained and told us what he thought would be best. He was very thorough, nice and professional, best of all our carpets look and smell amazing!

The gentleman was so efficient and professional in all discussions before he cleaned out carpets. Extremely kind and made sure we understood all the information and the services we were getting that day for our living room, family room, dining room and hallways. We left for the afternoon and he got to work. Coming… Read full review

Josh was incredibly thoughtful, professional, and compassionate. Listened to my needs with an honest heart, and honest hard work. He did a fantastic job, and would absolutely recommend using this company again. Josh deserves all the praise for a job well done, and most importantly, being human. Not only was he… Read full review

Josh was very professional and pleasant. He did an amazing job cleaning our dining room chairs and all of our carpets. I would highly recommend. We will use them again.

I called zerorez because my carpet and upholstery was in need of sanitation dilute to an animal related illness. Not only was the office staff (Rosie) compassionate and understanding, but the tech that came out (Josh) was patient, understanding, and thoroughly did the job with a smile. He listened to my needs and… Read full review

Easy to get appointments and great customer service

I am thrilled with the results of cleaning by Jordan. He spent considerable time explaining the difference in the treatments he was doing, specifically for pet stain/odor, and then the protection applied at the end. These carpets are original to the house (circa 2017) so they have some wear, but they look so great now. Thank you so much!

Did an excellent job! Very nice, perfect customer service!!

The technician, Nick, did a great job. He explained what needed to be done to achieve the best outcome and the cost. We like to have Nick for our next carpet cleaning care. The carpet look very clean. Thank you, Nick at Zerorez.

Our basement family room desperately needed a clean, along with our secondhand sectional. Zerorez was easy to schedule with, and communicated ahead of time to confirm details of the job. We were served by technician Alex, who was polite, friendly, and very knowledgeable about the best plan to clean our carpets,… Read full review

Roberto H. was our technician and he was fantastic. He arrived on time, was courteous, helpful, and completed the job quickly. We really appreciated the honesty and transparency as he walked us through our home showing us areas of concern and options for treatment. Great job!

The gentleman who completed the service was very nice and professional! He did a great job explaining his plan and then letting me know what had been completed. He absolutely gets 5 stars! The customer service manager Rosi - completely different story. She is so incredibly rude. I had to cancel a few times prior to… Read full review

What a great company. From the initial scheduling of service until the very end, everyone was so attentive and able to discuss the needs to ensure our home was cleaned. Our technician, Josh, provided feedback and recommendations to ensure my satisfaction with the service. He even included a few extras for free! I’m… Read full review

Zerorez did an amazing job cleaning the carpets and upholstery at my place. They took their time to assess the needs of all areas, thoroughly explained the needs and thr cleaning process and helped me find the best discounts to help cover the services provided. Ryan K was my technician and he was extremely… Read full review

Ryan at Zerorez did an excellent job cleaning my carpets after a pet had an accident. He was on time and very professional. I would highly recommend 👌

Nice young man

We had some pretty dirty furniture from moving across the country and after having it cleaned by zerorez, it not only smells good but looks gorgeous!

Quick, friendly, professional

The guys did a great job

Nick was awesome. Great service and thorough

Zerorez did a great job, as usual. The technician was polite, professional and knowledgeable. My carpets look practically brand new. Thank you!

Excellent service, professional, courteous, hardworking. Carpets look amazing!!

We have used Zerorez several times, and they always do an excellent job.

Arrived on time, explained the process patiently and completely. My carpet looks wonderful now! I will definitely call them again. The technician, Alex was courteous, and skilled. He’s an asset to your company!

My badly stained carpets look brand new! Courteous and professional service. I won’t use another carpet cleaning service.

On time and very polite. Used them to finish cleaning the rest of my house. Easy to work with, very polite and efficient. Will use again!

Our service technician was punctual, professional, friendly, very thorough, and did an overall excellent job. He explained everything thoroughly and took the time to make sure my expectations matched the job he was doing, so there would be no surprises, and I was satisfied. We are a repeat customer because this is… Read full review

Wonderful service. My carpets came out looking 10x better than before and the person who came out was friendly and informative. Would definitely use these guys again.

Roberto was fast, friendly and did an excellent job! Will definitely call zero rez again!

Was efficient and friendly. Explained everything.

10/15/24: I'm getting my carpets cleaned today. Thank you Zerorez for your promptness when I called for help! I spilled a 24 oz tumbler of Diet Pepsi on the living room carpet yesterday. Drat! I soaked up the dark amber fluid with several towels and called the professionals! And it’s Zerorez to the rescue! I was… Read full review

Great job cleaning the carpet!

Great job good price very professional staff, great recommendations! Helped my house recover from two puppies!

They did an amazing job. Couldn’t tell they had been here when he left. No mess. Just clean ducts. And the technician was super nice.

Cameron came and did a wonderful job. Quick and efficient.

He did a very good job

Really great experience. Excellent customer service and they did a fantastic job on my carpets.

The man (Easton) that performed carpet cleaning was knowledgeable and professional, I have been using Zero rez for about 16 years and will continue to do so

Quick, efficient and the guy that did the service was very nice. Will definitely use again!

Miracle workers!!!!! Beyond thrilled with the results! Extremely professional and efficient!

I hired zerores to do my parents home. I was skeptical of them at first but once everything was done it went beyond my expectations. Thank you guys! We will definitely hire you guys again.

My carpets look great! The Technician was friendly, polite, and extremely knowledgeable about his services and our needs. I highly recommend Zerorez to everyone—especially if they have pets.

Care in Protecting our furniture. Explained what was done, and condition of our carpets.

Nick was amazing and did an incredible job on our carpet! 3 kids and animals did a real number on it and he made it look brand new! Highly recommend!!

Bryce arrived on time, made very helpful suggestions and was very quick about getting the job done. This is the second time we have used Zerorez and we have nothing but good things to say about them.

Ruined my baseboards with spray. Their all brown where they soaked up the left over spray. Paid extra for pet stains which you can still see. Puddles of water left on adjacent flooring. Poor quality of product for the price. This is my fault as they did a HORRIBLE job last time I had them out. Therefore I should have NEVER used them again😣.

Very professional! Did a great job on my carpets and took the time to work on problem areas!

very friendly,great worker ,Best costumer service ever.

Nice, respectfully, and informative

Harrison was our tech and he was fantastic, really educated us on our options and gave his expert opinions on different areas. Did not make us feel pressured to upgrade anything. I will 10/10 recommend them to anyone who is looking for carpet cleaning, tile cleaning, and any other services they offer!

Explained everything and looked at problem areas before starting. Got all the pet stains our and the spots that were grease. Carpets looked fantastic afterwards.

Carpets look bran new! Thanks so much!

Roberto, did a great job cleaning our carpets!

Customer service was patient and flexible working around my schedule. The technician was polite and did a great job explaining the process he was using as well as what to expect as the carpet dried.

Had Jordan and the guy he was training clean 3 rooms in my home. They finished the whole job in less than an hour, and we’re professional and friendly. Will highly recommend to family and friends!

Technician did a great job! Very thorough, made sure we understood exactly what he was doing and was very pleasant.

Roberto was wonderful! Very personable and worked really hard to do a top-notch job. I’m very pleased with the quality of my air duct and carpet cleaning!

Jordan was great, no pressure with cleaning options. Will use again in the future

I appreciate the customer service at Zerorez. Everyone I spoke with was polite and respectful. The technician was wonderful and explained the service options and pricing. The Zerorez experience was great for the most part; the only downside is the pricing for spot cleaning is well above the listed prices on the… Read full review

This is the second time they’ve cleaned our carpets and they’ve done a great job every time. The tech is very knowledgeable and professional. They protect corners with guards and floors with shoe covers. Very happy with the service we’ve received.

Very pleased with the service from Zerorez! Everyone was professional and knowledgeable from start to finish.

The tech who came out to do our carpets was knowledgeable and gave great insight. He was kind, responsive, and patient. The company came out to Walla Walla for the service. I would highly recommend.

Zerorez did a fantastic job of making my 19 year old carpets look almost new again. Had some dark stains they were able to get out and the color looks so much better overall. The employee that came did a great job and my husband said he was awesome to work with. Highly recommend!!!

The specials are great but the up charge to treat pet stains is excessive.

The man that came to clean our carpets was very informative and genuine. Our carpets look brand new.

Super friendly and informative.... thorough and efficient.

Everything went fantastic. I would recommend to friends.

Very professional, friendly and efficient.

Loved it very nice did amazing job

Technician arrived on time and was professional. Carpets look great!

Excellent customer service

Great customer service!

Jordan was great and very knowledgeable

Cleaned air ducts and dryer vent.

Timely, courteous and performed the job well..

Very pleasant technician, Harrison. 👍😊

They do a great job. And my carpets always stay cleaner longer.

Cameron did a fantastic job. He was friendly and the carpets look amazing!

Very good communication skills and respectful. Thanks

Prompt very professional but in a friendly manner. Explaining everything they are doing even watched a bit on an area that needed more attention. Can't say enough!

Joe was very polite explained the process and showed the filters of what came out of my house. Even after the power went out and he had to leave for a bit, then came back and finished the job. My carpets are clean and so are my air ducts.

Amazing service. Thorough.

The tech was professional and quick also out going.

Jordan is always curtieous and professional. He does a very good job; as well as explaining what services we may want or need!

Personnel were very professional, friendly, and courteous. They informed us they were on the way before arrival and were right on time. The carpet cleaning was very well done and they successfully removed a pet urine and two coffee stains. We are very satisfied!!!

The specialist was awesome, he is well versed in his job. Also enjoyed explaining what he will be doing and why he is doing it unpromted which was an appreciated personality.

We’ve had them out multiple times to clean both our couch & the carpets. We have wool carpets & so they do need extra attention. They have always done a wonderful job. Explained everything. No surprise charges. Considerate of your home & professional. This last time we had Jordan out & he did a great job.

Joe was professional, an friendly. Didnt take long an was quick to accommodate.

Same day service and professional service.

Was quick, simple, and easy! Will be using them for any carpet services in the future.

Quick, professional and friendly. Carpets look amazing!

Andrew was great and carpets look good!

Very friendly, professional, on time and did an amazing job getting the pet stains out of my carpet! The technician they sent was the best! I am so grateful!

Love these guys! Our technician was very professional, friendly, and did a great job in a very timely manner. Carpets always look like new.

Andrew was upfront and personable. Did a great job cleaning and explaining the process and products.

Technician arrived on time, was pleasant to work with, and performed the services quickly and professionally!

Cameron was absolutely amazing! Did an amazing job on my guest bedroom! It was caked in urine and he did absolutely amazing!! Definitely 10/10 recommend!

Did a great job and offered thorough info

We always use zerorez when it's time to clean our carpet.

ZeroRez has cleaned my moms carpet a couple of time. I highly recommend. Jordon does a fantastic job. Great business to work with.