Experts Reviews · Company report
Zerorez Tri-Cities logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Zerorez Tri-Cities

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.8★ from 2,408 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Tri-Cities is better than 85% of move-in/move-out cleaning services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Tri-Cities is better than 83% of move-in/move-out cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Tri-Cities is better than 87% of move-in/move-out cleaning services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Tri-Cities is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Tri-Cities is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Tri-Cities is better than 32% of move-in/move-out cleaning services.D
32

Reviews for your job

Customers hired Zerorez Tri-Cities for 7 kinds of job.

Zerorez Tri-Cities for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.166
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$203–$354
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 166 Google reviews tagged “Upholstery cleaning” · showing 80

Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I am pleased with the results of my carpet and chairs! The chairs had some challenging spots to remove, but Jordan did an excellent job of tackling and removing them. Jordan was professional and answered questions I had about any concerns. He was friendly and easy to talk with. Thank you, Jordan, for making my…

Paid $150–200Not sureGeneral carpet cleaningUpholstery cleaning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Corey was amazing and very thorough. We appreciate his hard work. Laura Day

Paid $150–200Reasonable priceUpholstery cleaning
Clarice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I called and received very friendly service and was able to get a technician out the same day. Very reasonable pricing and Alex the technician did a great job and was very professional and polite. I will plan on using this service again, 10/10 recommend.

Paid $400–450Great priceUpholstery cleaningArea rug cleaning
shaun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A job very well done! Considerate and detail oriented technician named Cory.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
JanetLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

IVAN was a god sent. He was knowledgeable an was great with suggestions an did a fabulous job. Will be keeping Zeroez of Tri-cities in my thoughts for when we need it done again!! Thanks Ivan

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Kirsten9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We’ve had nothing but great experiences with these guys! Used them multiple times and they’ve always done a really great job and been easy to work with

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Maureen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick did an awesome job explaining how the treatments work on different fabrics. He was quick and efficient and provided me with good advice without pressure or trying to upset. Of course zero rez will be our company of choice. Thank you Nick!!

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
Debra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

On time, professional and great customer service!

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you, great job cleaning the carpets and furniture. We highly recommend Zerorez

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our technician Cory was amazing! He did an outstanding Job on our home! Will definitely continue to do business with Zerorez!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Bailey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had zerorez come out to clean our couch. We were able to get a quick appointment (next day) and they were able to remove crayon stains from our couch. I was pleasantly surprised! 200$ to clean our large sectional.

Paid $150–200Reasonable priceUpholstery cleaning
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and professional service, quality work and efficient. I would use this service again!

Paid $350–400Reasonable priceUpholstery cleaning
Edna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Top notch communication, the technician’s work was exceptional. 10 out of 10. Will recommend and use again.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
NicoleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had my sofa, recliner, and 10 dining chairs cleaned! My dining chairs were so dirty. Now they look basically brand new. My tech was super kindly, friendly and very upfront! I will definitely be having Zerorez come back for my laminate flooring. Update: 6/28/26 I had zeroes come back to do my laminate flooring.…

Paid $500+Reasonable priceUpholstery cleaningService not listed
Darla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Corey did a fantastic job on our bedroom /closet carpet. We also had him do a mattress and chair and they came out looking brand new.

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
Lorena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service guy was informative a he knew what he was doing. Did a good with the cleaning of my sofas

Paid $150–200Great priceUpholstery cleaning
Sam13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service and great work done! Nathan did an excellent job!

Paid $350–400Reasonable priceCarpet steam cleaningUpholstery cleaning
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Corey cleaned my carpets and my recliner. He did the best job I have ever had done over the years. I would give him a 10 for an excellent job done. I would recommend the company and Corey.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
Connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome, efficient and professional!

Paid $250–300Reasonable pricePet stain & odor removal
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, easy to book and my sectional is very clean.

Paid $300–350Reasonable priceUpholstery cleaning
AlyshaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The father of my three children died in a motorcycle accident a few weeks ago. So many people flocked to our house to help make things as easy as possible for me and the kids. To make everything clean and calm around us to help with our grieving and healing. And we really needed a carpet and couch cleaning... My…

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Debby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Th nicest professional technician. So friendly.

Paid $300–350Reasonable priceUpholstery cleaning
Jolee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up early and did a great job on our carpet and bay window cushions! I was able to book online with an appointment in less than 24 hours. Great price and highly recommend!

Paid $50–100Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Nathan was very polite and thorough. Had to return to the shop.Because a part broke and was very apologetic.None of his fault! 3rd time, i've used zero res this year!

Paid $150–200Reasonable priceUpholstery cleaning
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

On time, friendly, and excellent work. Carpet in 2 rooms and a sofa.

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaningService not listed
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

here is an employee who takes pride in his work and is an asset to the company he works for for.

Customer photo from Michael's review
Paid $100–150Reasonable priceCarpet steam cleaningUpholstery cleaning
JennelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! Spring cleaning in full effect. Got 4 rooms, stairs, and our sofas cleaned today. The technician, Sam was professional and kind. He was thorough with everything. Highly recommend Sam and Zero Rez for upholstery and carpet cleaning. Thank you!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nick was punctual, polite and very efficient. He did a fantastic job on the carpet and a recliner. Definitely recommend.!!

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaning
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very polite and explained the process. I would always recommend Zerorez!

Reasonable priceCarpet steam cleaningUpholstery cleaning
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Another great cleaning from Zerorez. Nick does an excellent job and always takes the time to explain my options clearly.

Paid $500+Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Riley showed up on time. Big plus. He was efficient and polite. I would use them again! They had a next day appointment so no waiting.

Paid $350–400Reasonable priceCarpet steam cleaningUpholstery cleaning
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been using Zerorez for years. They are always professional and friendly. Their work is quality. Thank you for taking such good care of us!

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Kahryn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Josh was very informative. He did a great job offering services and explaining in detail. Very professional and got the job done well! Thank you!

Paid $100–150Carpet steam cleaningUpholstery cleaning
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our home - feeling refreshed following a visit by my technician at Zerorez!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaning
CourtneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great people and great work! My life is busy enough, this company allowed me to schedule and reschedule via text. With all communication through text, call, or email this company could be short and professional; they happen to also be very kind and personable! 10/10 recommend!

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaning
Natasha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Josh was so great! service was impeccable, so thankful he was working that day. ☺️

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent quality cleaning! We had a carpet, two sofas, and three rooms done today, and everything turned out great! I appreciated our technicians explaining everything they were going to do, and then asking us if we were satisfied with the quality of their work before proceeding to the next room. 10/10 would recommend ZeroRez to friends and family!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
TonyaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were early!!! Very Attentive and did an AMAZING THOROUGH Job!!!!! Thank you both so very much!!!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Fay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh was very informative, easy to talk to. Did a great job will use him again

Paid $200–250Not sureCarpet steam cleaningUpholstery cleaning
CJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh did an excellent job today! Highly recommend this service!

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaning
MaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It looks good. The couch took more time to clean. Feels good having everything cleaned before Christmas

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roberto went above and beyond to make my old carpeting and couch look fantastic! I would definitely use Zero-rez again.

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Cindee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent service! The technician was professional and knowledgeable and did a great job! We are very happy with the way our sofa turned out.

Paid $100–150Great priceUpholstery cleaning
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick was great about describing expectations and results. He was very professional and informative.

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
G.B.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh did an excellent job. My son’s dog had seizures in my living room, which caused him to lose control of his bladder and bowls right before he died. Josh took additional care to ensure all remnants of the waste were properly removed, including the smell. My furniture and carpet looks like new and smells fresh. I’m very pleased with the results.

Paid $200–250Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Melodie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great and quick service

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I really appreciate Zerorez. Couch was soiled with pets urine. The tech did everything to make it clean and smell better and it looks and smells great. Thank you!

Paid $200–250Upholstery cleaningPet stain & odor removal
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job and even brought my trash can in from the street for me.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Dance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was incredibly thoughtful, professional, and compassionate. Listened to my needs with an honest heart, and honest hard work. He did a fantastic job, and would absolutely recommend using this company again. Josh deserves all the praise for a job well done, and most importantly, being human. Not only was he…

Customer photo from Dance's review
Paid $350–400Great priceUpholstery cleaningPet stain & odor removal
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was very professional and pleasant. He did an amazing job cleaning our dining room chairs and all of our carpets. I would highly recommend. We will use them again.

Paid $450–500Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Debi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We are absolutely delighted with the results! We have an older dog and accidents had started so we definitely wanted it cleaned and Ryan couldn't have done a better job or been more thorough! We will definitely ask for him again next year. Thank you for the great service!😁☆☆☆☆☆

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called zerorez because my carpet and upholstery was in need of sanitation dilute to an animal related illness. Not only was the office staff (Rosie) compassionate and understanding, but the tech that came out (Josh) was patient, understanding, and thoroughly did the job with a smile. He listened to my needs and…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
jacki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to get appointments and great customer service

Paid $300–350Reasonable priceUpholstery cleaningPet stain & odor removal
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely, thorough for my needs, professional

Paid $350–400Reasonable priceUpholstery cleaningArea rug cleaning
KayleeLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our basement family room desperately needed a clean, along with our secondhand sectional. Zerorez was easy to schedule with, and communicated ahead of time to confirm details of the job. We were served by technician Alex, who was polite, friendly, and very knowledgeable about the best plan to clean our carpets,…

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
JodiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some pretty dirty furniture from moving across the country and after having it cleaned by zerorez, it not only smells good but looks gorgeous!

Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Gayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys did a great job

Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kristi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our service technician was punctual, professional, friendly, very thorough, and did an overall excellent job. He explained everything thoroughly and took the time to make sure my expectations matched the job he was doing, so there would be no surprises, and I was satisfied. We are a repeat customer because this is…

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Harrison was very thorough, professional and helpful. Gabriel was his name and Yes he was

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Quality+ Professionalism
Consuelo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Efficient, quick and very thorough👏🏼👏🏼👏🏼👏🏼👏🏼

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Breanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Quick, efficient and the guy that did the service was very nice. Will definitely use again!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very positive first experience with Zerorez and their technician, Edwin. He did a great job cleaning a sofa and loveseat; both look new again. I’ll definitely use Zerorez again in the future.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very friendly,great worker ,Best costumer service ever.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Devin was our professional & he was a Rockstar from beginning to end!! He explained everything, answered any questions & did a great job!! He was also super friendly & engaged in conversation while he worked. He was just awesome. Our carpets and furniture look amazing & we can already feel the difference in the…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Carlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was on time, professional and got the job done.

Upholstery cleaning+ Punctuality+ Professionalism
Joycelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Denise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Explained the whole process

Upholstery cleaning+ Professionalism
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Our couches look brand new! They did an excellent job cleaning them from every day wear plus three dogs who are always on them. My only complaint is they left the floor sticky from the overspray applied to the couches.

Upholstery cleaning+ Responsiveness+ Punctuality
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love, love, love! Great communication, great results.

Upholstery cleaning
Lindsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I appreciate the customer service at Zerorez. Everyone I spoke with was polite and respectful. The technician was wonderful and explained the service options and pricing. The Zerorez experience was great for the most part; the only downside is the pricing for spot cleaning is well above the listed prices on the…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Professionalism
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use Zerorez Tri Cities for all our carpet and furniture cleaning. Their quality and efficiency is excellent!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Hollie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service. Very thorough w the clean & gave me great advice how to maintain them. DEFINATLY WOULD RECOMMENDED! ⭐️⭐️⭐️⭐️⭐️

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Friendly and professional.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
MaryJo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harrison was very kind and professional. He did a fantastic job with my carpeted areas. The carpets are so soft and clean!! I was pleasantly surprised!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harrison was right on time, extremely friendly and professional. He gave perfect instructions for the aftercare of my sectional and left it looking like new. I will most definitely use zerorex again.

Upholstery cleaning+ Quality
Sandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our patio furniture needed some love. Brian did a fabulous job cleaning and keeping me informed all throughout the process. Thank you ZeroRez!

Upholstery cleaning+ Quality
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a great job. And my carpets always stay cleaner longer.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Zerorez technician was pleasant and very efficient. The upholstery looks cleaner..

Upholstery cleaning
Mia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician came one time, was very clear about what stains he’ll be able to get rid of and what I should expect when it’s done. Also went above and beyond to give a 5 star service. Definitely recommend

Upholstery cleaning+ Responsiveness+ Punctuality+ Professionalism

Show more upholstery cleaning reviews (86 more) →

Price

$2400% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning706$176–$353
Carpet steam cleaning473$153–$297
Pet stain & odor removal389$175–$310
Upholstery cleaning164$203–$354
Area rug cleaning132$126–$261
Mattress cleaning5—
Drapes & curtain cleaning2—

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