How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREZia Automotive Repair
Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 1,023 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Zia Automotive Repair for 8 kinds of job.
Zia Automotive Repair for auto maintenance
Clear ✕All 44 Google reviews tagged “Auto maintenance” · showing 40
I took my car in to check my battery .Its was no good so they put a new one.. They also had to put in an alternator . It didn't take any time at all was done that day. My brother and I will always thake our vehicles to Zia. They have always done a good job and we can trust them. Thank you Rose...
Excellent service from beginning to end - the gentleman that greeted me was polite - he kept me updated as I waited for my car maintenance service to be completed - I was told to expect three hours but the work was completed in two hours. I will return for car service in the future.
Excellent….service. Will be taking my car there from now on. Rich , Brendon and owner James are very interested on the service they provide and want to make sure the job was done correctly.
Overall very good service. Great customer service and great prices. I needed a new thermostat and I had a leak in my transmission and they were able to replace all the parts necessary in a pretty timely manner they made very sure that the work done was done with accuracy rather than being rushed and risk having to…
Go see Chuck here! Service is prompt and upfront about pricing! They have a customer for life with me..
After the dealership prices kept escalating, I decided to check out Zia Automotive for scheduled maintenance for my 2006 Toyota Tundra. This decision was also based on body work that Zia expertly provided a month prior. Brendan had the mechanic go through the truck's systems, sent me photos of the inspection items,…
I would recommend this place to service your automobile. I took my vehical in to get diagnostic test to find out a about a engine light.before fixing the problem they called and gave me a few option before repairing it. My problem was repaired within a day. The only thing I would recommend is to get a signed repair…
Great customer service, always friendly and straightforward with the issues and the costs!
I am extremely happy on the service my equinox got ! Josh G was extremely pleasant and informative about what they did to my car . I already gave out his card to my friends and told them about the great service.
My most recent visit: I went in for an oil change and a new oil pan. They did the work fast and did a good job. Chuck is always very helpful and kept me updated. The downside is it is getting very expensive. 😬 The labor cost is now $190 an hour. I was blindsided by the cost this time. Hope my car is good for a…
Chuck has been our trusted service provider for many years and we are happy that he has found a home at Zia. He inspected two of our vehicles with no charge and finally when our daughters fusion needed a new solenoid and a fuel sensor, they replaced them with quality parts and turned it around over the weekend to…
I dealt primarily with Chuck who was extremely knowledgeable about service I desired 90k checkup for Toyota Camry Service was performed same day with excellent communication about needed repairs and cost which was very reasonable
Very clean professional shop with good communication. Recommended.
Chuck is the manager and did a great job communication! I am very happy with the service I get from this place!
Provided great same day service while I was in a time crunch on the weekend. Will definitely be back if I have any other vehicle maintenance needed. Thank you
They are my go to from oil changes to small repairs. They’re reliable, respectful, and quick!
Guys did a great job and where very helpful!
Dropped off my vehicle on Wed for multiple items I was call on Friday letting me know that it was ready for pick. Fast service great customer service 👍🏾
Great
I received professional, respectful service in the repair of my vehicle. All problems were found and repaired correctly.
Chuck delivered in excellent customer service as well as great timing. I had my car back way sooner than expected. I would recommend this business to anyone ..
These guys are incredibly honest and quick with their repairs. Any experience I’ve had here they have been informative and also attempted to save me money. I would never go to another shop after working with these guys.
Over the last four or five years I have had two separate mechanics tell me I needed my ball joints replaced among other issues which totaled several thousand in repairs. Both times I have sought a second opinion from Zia Auto Repair and both times they told me my vehicle was in great shape and to save my money. I’ve…
Professional, good communication.
Awesome service! I called to get an estimate on an oil pan replacement and Chuck was able to get my vehicle in and out within the same day, also very friendly.
Great customer service!
Wouldn’t use anyone else. Honest and good mechanics.
The folks at Zia, especially Sean, we're extremely helpful and thorough. They diagnosed the problem, a failed ignition coil, very quickly, and all needed repairs were addressed in a few hours. My sincere thanks to your team for a job well done. Jim C
They are amazing got my car back super fast and was an amazing price just all around great experience
The staff there is very friendly and they work really hard to get each customer taken care of an Italian manner my car was repaired I picked it up as soon as I left it started having issues again the same issues I took it Back to the shop they pulled it in to their garage immediately and immediately and made sure I…
Sean & his team are amazing! Very happy with their work & communication.
Joe was outstanding...got my radiator replaced in record time. Zia top of my list for automotive needs
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 128 | — |
| Oil change | 106 | — |
| Auto engine diagnostic | 59 | — |
| Auto maintenance | 43 | — |
| Engine repair | 39 | — |
| Brakes | 38 | — |
| Steering & suspension repair | 31 | — |
| Electrical repair | 30 | — |
