How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREZia Automotive Repair
Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 1,023 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Zia Automotive Repair for 8 kinds of job.
Zia Automotive Repair for brakes
Clear ✕All 38 Google reviews tagged “Brakes”
I always get quality work at amazing prices. I recently was told by a dealership that I needed to replace all my brakes. After Zia did the inspection turns out only my front brakes needed to be replaced. I've been going here for over 10 years and I've never had any issues.
This was my first time using Zia Automotive. Chuck checked me in and said that he would call me when they finished the work. The work was done in a timely manner and returned to me later that morning. I felt that the work done was good and at a fair price. I will definitely come back.
This facility is top notch, the people working here are true professionals. After my recent experience here I can highly recommend using their services.
Everyone was very kind and worked on my car even though it was a hybrid.
I took my son’s vehicle in for brakes and rotors and a check engine light on. Chuck got us in the next day and we’re out within 2 days. Excellent customer service and communication throughout the process. They were able to fix the check engine light issue and replaced the brake pads and rotors. I highly recommend…
Excellent….service. Will be taking my car there from now on. Rich , Brendon and owner James are very interested on the service they provide and want to make sure the job was done correctly.
Glade to say I have a new mechanic, Zia! A++ Thank you all!
After the dealership prices kept escalating, I decided to check out Zia Automotive for scheduled maintenance for my 2006 Toyota Tundra. This decision was also based on body work that Zia expertly provided a month prior. Brendan had the mechanic go through the truck's systems, sent me photos of the inspection items,…
I would recommend this place to service your automobile. I took my vehical in to get diagnostic test to find out a about a engine light.before fixing the problem they called and gave me a few option before repairing it. My problem was repaired within a day. The only thing I would recommend is to get a signed repair…
Brendan was awesome! Was able to diagnose and fix within 24 hours. Highly recommend!
Friendly, thorough service
This is the second time zia has helped me with my 2011 Prius which I purchased used. The first was a brake issue and this time my a/c compressor needed replacement. Once again they worked with Olive, my extended warranty company, to make sure the work was covered by the warranty and did an excellent job replacing the parts.
These guys are honest. They provide great car repair with no pressure and the customer service is great, too. I highly recommend this shop.
Great friendly and professional service! My truck is handling so much better after service at Zia Auto.
I made the poor choice of trusting this place based on the great reviews it has but my experience was far from the stellar service everyone else got. I could have saved hundreds by taking my car elsewhere! I was promised my car would be fixed in a day but it took 6 instead... they were happy to charge me for a…
Chuck delivered in excellent customer service as well as great timing. I had my car back way sooner than expected. I would recommend this business to anyone ..
Fast and Friendly service!
Chuck was the best to work with. He went above and beyond to make sure I would feel safe and secure in driving my car again!! THANK YOU
The staff is friendly, and the service was quick. I fully recommend.
Very friendly, very fast and everything is working as should be and was completed for a very reasonable price.
I came in for an oil change and a noise I suspected to be my front brakes needing to be replaced. They do the oil change and i get a call telling me its my back brakes that were making the noise. I accepted this answer and had them do the back brakes. When I get the call that the repairs are complete they tell me…
Professional front of house. A parts supply delay was explained and addressed. Good value.
Service was outstanding Personnel very friendly and professional very very clean surroundings and building very pleasant I would recommend them to anyone
My car needed serious repairs to pretty much everything underneath and inside my front passenger tire. So far I am fairly pleased; one thing however did disappoint me.. my car has all black rims, and in repairing my rim they said they were unable to replace it with another black rim and gave me a silver one. When I…
I’ve taken my vehicles to Zia a few times. Nice, honest guys that do great work.
Fast service, thorough but didn’t push for extra things that I don’t need.
They fixed my brakes faster than I thought that they would and at reasonable cost. I’m usually very happy with the service; however, I had requested a tire rotation but that wasn’t done. I will, however, continue to use them in the future.
Zias staff was very professional and competent. All services were done as I expected. I rate them a 10 for excellent service!!!
I have a 1996 4 wheel drive which has been in the family forever, making it more valuable to us than the book value. I had neglected numerous maintenance and repair issues. I arrived with a long list of concerns. The Zia shop has moved to a new large location, but has retained their original customer friendly,…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 128 | — |
| Oil change | 106 | — |
| Auto engine diagnostic | 59 | — |
| Auto maintenance | 43 | — |
| Engine repair | 39 | — |
| Brakes | 38 | — |
| Steering & suspension repair | 31 | — |
| Electrical repair | 30 | — |
