How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREZia Automotive Repair
Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 1,023 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Zia Automotive Repair for 8 kinds of job.
Zia Automotive Repair for electrical repair
Clear ✕All 30 Google reviews tagged “Electrical repair”
Zia Automotive is the only place you need to go for car repair. They do a very thorough inspection and send pictures of their findings. It's like the mechanic took you back and showed you what needs attention. Very helpful in deciding what repairs to authorize. The staff is very friendly and professional. The…
Rich was just great! Our issue turned out to be more involved than we originally thought. Rich explained everything and took care of us efficiently and honestly, giving us credit for money already spent on the repairs.
Great service, friendly people
A panicked moment when your only vehicle ( daily driver) developes a random issue. A suggestion from a trusted friend sent me here. Leonard was kind enough to talk me out of my temporary panic and got me in quickly. While he didn't service my vehicle Brenden assured me with confidence my vehicle would be taken care…
Josh greeted me at the as I came in ,and was very professional and friendly, I was very pleased with the work they did and how quickly they fixed my car, will definitely recommend Zia to friends and family, thank you.
I needed preventive maintenance and failed emissions on my 06 Tundra. They fixed the error codes without buying parts. The remaining maintenance (charge air, change oil, change transmission fluid was all done at very competitive prices. Truck passed emissions so I'm very satisfied.
I took my car into Zia Automotive for a backup camera replacement and the work was done in record time. The staff were all very helpful and knowledgeable of other questions I had regarding separate repairs. The shop was very clean and well organized. I'm so happy I found a fast , dependable Automotive shop I can…
I had an ongoing issue with my car that has now been "fixed" due to the diligence of Brendan and his Tech. I am grateful for their perservance. I have found my forever mechanics.
The techs at Zia automotive were friendly, professional and best of all, very quick to fix the sudden problem that developed with my vehicle. I appreciate the quick fix!
Great communication, answered all my questions throughout the entire process and they even finished the repair faster than expected. Cleanest shop I have ever been in.
Unparalleled dedication to customer concerns and needs. Will go the extra mile Excellent repair and maintenance work. Excellent communication with customer
Zia Napa Auto Folks are very professional with excellent communications and great prices also excellent mechanics I have used them for years!
Continue to provide excellent service. Only place I trust.
Really appreciate the diligence of the shop. I had a problem with the AC compressor and they continue to work on it until they fixed it.
They were able to get my wife's car in quickly and diagnose the problem and take care of it.
I’m sure this place is great for a lot of people, but it wasn’t a fit for me. I want to be able to trust you as a professional and I want to feel respected. Extremely overpriced compared to other places I’ve called.
Everyone was friendly and professional!
Direct and professional, superior quality service...
Great service at an affordable price! I will definitely be taking my vehicles to them for any future repairs!!
Super fast super friendly and very efficient. I was having a bad day and these guys really change that around. Great attitude from customer service to the shop guys. Highly recommend them
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 128 | — |
| Oil change | 106 | — |
| Auto engine diagnostic | 59 | — |
| Auto maintenance | 43 | — |
| Engine repair | 39 | — |
| Brakes | 38 | — |
| Steering & suspension repair | 31 | — |
| Electrical repair | 30 | — |
