How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty94−0.6Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREZia Automotive Repair
Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 1,023 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Zia Automotive Repair for 8 kinds of job.
Zia Automotive Repair for general repairs & maintenance
Clear ✕All 129 Google reviews tagged “General repairs & maintenance” · showing 20
I always get quality work at amazing prices. I recently was told by a dealership that I needed to replace all my brakes. After Zia did the inspection turns out only my front brakes needed to be replaced. I've been going here for over 10 years and I've never had any issues.
Zia Auto always does a great job. They are honest and friendly and fast.
Exceptional customer service and all my concerns were handled with efficiency and speed! I will be back in the future.
This was my first time using Zia Automotive. Chuck checked me in and said that he would call me when they finished the work. The work was done in a timely manner and returned to me later that morning. I felt that the work done was good and at a fair price. I will definitely come back.
Great work reasonable and fast. More master techs and lifts. Always a great experience
I am very satisfied with your work and although I called every single day, which was probably annoying, everyone was very, very friendly and helpful. Every time I called and I really appreciate that.
Rich and Brendan went out of their way to take care of my car. My car is a 2002 Ford Focus and it was not easy for them to find a certain part, but they kept at it until they found the right one that worked. A human always answers the phone. I think this is a great repair shop. One suggestion… I was not aware of…
Zia Automotive has become the one place we trust and recommend for auto repair. They’re straight shooters and problem solvers with good customer service and reasonable pricing. When you find an auto service place like this, you hold onto it and want them to do well. I’m glad they’re doing business in Albuquerque.
Zia Automotive Repair is my GOTO for all my automotive needs. I have a foreign vehicle-the dealer is way too corporate for my needs and I work a corporate job! Nonetheless I fully recommend this service center for your vehicle maintenance!
Was able to get it all road ready with a short time frame. We been going to the for over 20 years and the quality has also been great and with my older mother, they always treated with respect and care. Taking time to explain each issue and giving her options.
Zia Auto was recommended by AAA when I had my clutch go out and needed a tow on a Saturday. Rich was helpful from first phone call. They even found a bad Trans-axle from a previous repair / replacement. Repair took a bit longer than I had hoped, but my Volvo is running as good as new. Great customer service and will be returning for any major items.
I needed preventive maintenance and failed emissions on my 06 Tundra. They fixed the error codes without buying parts. The remaining maintenance (charge air, change oil, change transmission fluid was all done at very competitive prices. Truck passed emissions so I'm very satisfied.
Excellent service from beginning to end - the gentleman that greeted me was polite - he kept me updated as I waited for my car maintenance service to be completed - I was told to expect three hours but the work was completed in two hours. I will return for car service in the future.
Glade to say I have a new mechanic, Zia! A++ Thank you all!
Absolutely amazing! Very professional and polite.
Great service from the staff! Diagnosed my car and had in fixed within a couple of hours. Very knowledgeable, will definitely do business here from now on.
Was happy to find someone with reasonable pricing that took care of my Tesla needs. Thank you so much ! Kristina
Go see Chuck here! Service is prompt and upfront about pricing! They have a customer for life with me..
Chuck and the crew deliver amazing customer service and worked with me on finding the best option for situation.
After the dealership prices kept escalating, I decided to check out Zia Automotive for scheduled maintenance for my 2006 Toyota Tundra. This decision was also based on body work that Zia expertly provided a month prior. Brendan had the mechanic go through the truck's systems, sent me photos of the inspection items,…
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 128 | — |
| Oil change | 106 | — |
| Auto engine diagnostic | 59 | — |
| Auto maintenance | 43 | — |
| Engine repair | 39 | — |
| Brakes | 38 | — |
| Steering & suspension repair | 31 | — |
| Electrical repair | 30 | — |