Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Zing Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty90−1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zing Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 219 Google reviews

📞 Call (520) 314-3734Request a call backWebsite ↗

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zing Plumbing is better than 98% of leak detection services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zing Plumbing is better than 97% of leak detection services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zing Plumbing is better than 90% of leak detection services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zing Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zing Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zing Plumbing is better than —% of leak detection services.–
—

Reviews for your job

Customers hired Zing Plumbing for 8 kinds of job.

Zing Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Shower repair”

Chris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Loved having George from Zing Plumbing over to have a guest shower leak repaired. He was diligent and pretty quick with a leak that has been bothering us for quite a while. Thank you George!

Paid $200–400Reasonable priceShower repair
Meredith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Responsive, honest, great work and always reliable. I’ve used Zing for years and they are my trusted company for all things plumbing.

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

George at Zing Plumbing is amazing! I have been a client for years - he has repaired and replaced everything in both my rentals and my home from water shut off valves (yesterday), to leaking water heaters, to trenching the front yard and replacing a pipe that was shooting a fountain of water in the yard. I trust him…

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zing is a locally-owned business. When you call Zing, you talk with the owner and, when he schedules a time to come out, he shows up on time. The work Zing has done for me has been good quality work at a reasonable price. You can't ask for more than that. I'm a return customer. The next time I need a plumber, I'll call Zing.

Shower repair+ Responsiveness+ Punctuality+ Quality
Sim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Look no further than Zing. George is your guy. Friendly, professional, knowledgeable. Had him repair two shower controllers & replace a few shutoff valves in a 12 yr old home. Will be scheduling additional preventative maintenance items in the near future. Thanks, George!

Shower repairToilet repairService not listed+ Responsiveness+ Punctuality+ Quality
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best. Honest, helpful, cool, gave us a discount. Truly a good guy. Hire him! Really...

Plumbing pipe repairShower repairDrain cleaning
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our house is a plumbing nightmare—soon after we bought it it became apparent that the inspectors had missed an almost total failure of the system, and we went through a couple of plumbers trying to find one we liked as we ended up replacing most of the pipes underneath the bathrooms. We didn't really have a good…

Shower repairToilet repairDrain cleaning+ Professionalism
Bridget8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was friendly, and professional. Fast, and throughly did the job. He left no mess behind.

Shower repair+ Responsiveness+ Punctuality+ Quality
jane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Over the last three years, I have had Zing Plumbing come 3 times for various repairs and installations. Mr. Etchen has installed a new hot water heater, replaced an outdoor faucet, wrapped pipes for the winter, installed a new kitchen faucet, and, today, he repaired a toilet and a shower head. He has done everything…

Shower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Russell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

George responder to a plumbing issue with the master bath shower, which was the result of a small leak leak in the pipe for the shower head. George walked me through his plan for the repair and took my input as well, which I very much appreciated. He provided a quote for the repair at a fair price and completed the…

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality

Price

$529+27% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair20$322–$1.1k
Drain cleaning16$161–$493
Outdoor plumbing system repair16$441–$1.5k
Toilet repair16$176–$656
Water heater installation12$1.2k–$2.5k
Plumbing leak detection12$78–$630
Shower repair11$261–$931
Faucet installation10$292–$593

Compare with

Imperial Plumbing logoImperial PlumbingExperts Score 97Tucson · 4.95★Benjamin Franklin Plumbing of Greater Tucson logoBenjamin Franklin Plumbing of Greater TucsonExperts Score 97Tucson · 4.96★Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ logoTemperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZExperts Score 96Tucson · 4.97★