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Zing Plumbing

Plumber · Tucson, AZ · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty90−1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 44 leak detection servicesPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 219 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
14%reviews answered by the owner
$529typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Zing Plumbing at a glance

Zing Plumbing holds a 5.0-star rating from 219 Google reviews, with customers frequently citing punctuality, clear communication, and fair pricing for services including leak repairs, fixture installations, and water heater replacements. Reviewers often highlight the professional demeanor and thorough cleanup provided during jobs. One low-star review criticized an unexpectedly high estimate for minor repairs, describing the quote as excessive compared to the initial issue.

  • Google rating: 5.0 out of 5 from 219 reviews (99% five-star).
  • Reviews on this page: 219 Google reviews (191 with written comments, 2 with photos).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: September 23, 2026.
  • Service: Leak Detection Service serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other leak detection services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction98Reliability97Craft & service90Value100Momentum100Replies to reviews–Satisfaction: 98 (median 93)Reliability: 97 (median 92)Craft & service: 90 (median 95)Value: 100 (median 98)Momentum: 100 (median 100)
Zing PlumbingLeak Detection Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zing Plumbing: 98/100 on this factor. Category median: 93.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zing Plumbing: 97/100 on this factor. Category median: 92.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zing Plumbing: 90/100 on this factor. Category median: 95.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zing Plumbing: 100/100 on this factor. Category median: 98.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zing Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–

Bar = this company · dark tick = category median.

Star ratings

219 Google reviews we collected

  • 5 stars21799%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 191 written reviews

  • Praise44999%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1752%
  • Reasonable1648%
  • Overpriced00%
  • Not sure00%
$529+27% vs typical leak detection services

Middle half of what 29 customers paid ($276–$1.6k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response10323%
  • Staff & attitude10122%
  • Quality & results7416%
  • Would recommend6214%
  • Price & value4710%
  • Communication348%
  • Honesty & trust327%

What customers talk about

We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They assessed the situation and took care of it quickly and efficiently.”
  • “George Etchen Is a great guy and very professional.”
  • “George did an excellent job replacing my hose pipe.”
  • “I would highly Recommend them to anyone have Plumbing Issues!”
    “George is very personable and excellent at what he does and I can't recommend him enough.”
  • “The work was done in a reasonable amount of time and he left the workspace looking as clean as it was before.”
  • “George communicated very well throughout the entire process.”
  • “When he is done you honestly cannot even tell he was there!”

People customers mention

  • George 45 reviews
  • Aaron 8 reviews
  • Etchen 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Zing Plumbing for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George did an excellent job replacing my hose pipe. Price was reasonable for work done. I've used him before and will again.

Paid $200–400Reasonable price
Alejandro7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

George Etchen Is a great guy and very professional. I have been using him for years and his work is amongst the best. The pricing is always fair. Definitely recommend for any plumbing needs!!!

Paid $2,000+Great priceOutdoor plumbing system repair
CheriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service from Start to Finish! They were professional & punctual and did an Excellent job ! Communication was a Breeze ! I would highly Recommend them to anyone have Plumbing Issues! They will get the Job Done!!

Paid $200–400Great price
Chris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Loved having George from Zing Plumbing over to have a guest shower leak repaired. He was diligent and pretty quick with a leak that has been bothering us for quite a while. Thank you George!

Paid $200–400Reasonable priceShower repair
scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, communication and quality. Honest and trustworthy. Highly recommended!

Paid $2,000+Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Repaired my septic tank access cover and did an excellent work to my satisfaction plus,. I have used this service several times in the past few years and have had excellent results with every project they have done.

Paid $400–600Great price

Photos

Customer reviews

5.0 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Philip KruisLocal Guide · 21 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zing Plumbing showed up! They assessed the situation and took care of it quickly and efficiently.

  • Price assessment: Great price
  • Services: Drain cleaning
Joe Townend9 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George did an excellent job replacing my hose pipe. Price was reasonable for work done. I've used him before and will again.

  • Price assessment: Reasonable price
  • Price: $200–400
Alejandro Zamayoa7 reviewsTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George Etchen Is a great guy and very professional. I have been using him for years and his work is amongst the best. The pricing is always fair. Definitely recommend for any plumbing needs!!!

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Outdoor plumbing system repair
Cheri AnayaLocal Guide · 14 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service from Start to Finish! They were professional & punctual and did an Excellent job ! Communication was a Breeze ! I would highly Recommend them to anyone have Plumbing Issues! They will get the Job Done!!

  • Price assessment: Great price
  • Price: $200–400
Anthony Coulson4 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Small project, big project service!

Jean Laconto4 reviewsTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George and his team did a great job installing my new faucet, it looks and works great.

  • Services: Faucet installation
Cassie Jones10 reviewsTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George communicated very well throughout the entire process. The work was does as cleanly as possible at each stage and at the end of the project you couldn’t tell that anything had been disrupted and our plumbing issue was resolved without issue. We would very likely use them again and would recommend them for sure.

Chris Parlier13 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loved having George from Zing Plumbing over to have a guest shower leak repaired. He was diligent and pretty quick with a leak that has been bothering us for quite a while. Thank you George!

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Shower repair
Philip Cyr10 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George is very informative and professional. Great job.

  • Price assessment: Reasonable price
  • Price: $1,000+
  • Services: Water heater installation, Drain cleaning
Angelica Chavez7 reviewsTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and great service. Everyone is very knowledgeable and kind.

  • Price assessment: Great price
  • Services: Plumbing pipe repair

Zing Plumbing on Google Maps →

Business details