Experts Reviews · Company report
Zintex Remodeling Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%44+6.2Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Zintex Remodeling Group

Bartlett, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 13 kitchen remodeling contractors · 5.0★ from 933 Google reviews

Report card

Percentile vs other kitchen remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zintex Remodeling Group is better than 97% of kitchen remodeling contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zintex Remodeling Group is better than 97% of kitchen remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zintex Remodeling Group is better than —% of kitchen remodeling contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zintex Remodeling Group is better than 44% of kitchen remodeling contractors.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zintex Remodeling Group is better than 100% of kitchen remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zintex Remodeling Group is better than 100% of kitchen remodeling contractors.A
100

Reviews for your job

Customers hired Zintex Remodeling Group for 3 kinds of job.

Zintex Remodeling Group for bathtub replacement

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Jobs reviewedHow many Google reviews are tagged with this job.134
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathtub replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 134 Google reviews tagged “Bathtub replacement” · showing 40

Melissaa day ago★★★★★

James Moffitt was wonderful, hard worker. Explained each step and made sure if we had questions he answered them throughly. The finished job looks fantastic. We would highly recommend this company and James to our family and friends.

Great priceBathtub replacement
Patriciaa day ago★★★★★

Emily and the installer, Juan, were outstanding at their job. I am very pleased.

Not sureBathtub replacement
Willistine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I'm beyond excited to start this renovation process! Greg gave a great sales pitch, and answered all questions with honesty and clarity! Shaman and is team did a wonderful job I appreciate everything and I like to turn out of my bathroom.

Great priceBathtub replacement
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very polite installer, like the look, cleaned mess up, 👍

Not sureBathtub replacement
VicLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Willie Johnson was amazing and professional. Definitely recommend

Reasonable priceBathtub replacement
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Emily was very sweet and helpful going over my choices and scheduling the appointment and explaining the details of the installation and warranty. Both of the guys who did the installation showed up on time, explained what they were doing, answered all my questions. They went over my choices and installed the…

Reasonable priceBathtub replacement
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had a walk-in shower installed by Zintex . It replaced a cheap plastic tub with a large taped hole in the bottom. This is not a cheap overlay; the walls are rebuilt so that the grab bars are in solid wood. The sub-floor is rebuilt, eliminating mold and bad wood. The shower walls are guaranteed not to mold…

Reasonable priceBathtub replacementRemodeling
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian and Brandon do exceptionally good work. Very meticulous and attention to detail. I highly recommend them. Also our customer service rep. Emily, did an exceptional job communicating what was going to happen and when it would happen.

Reasonable priceBathtub replacement
Charity5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

James did a great job installing the walk in shower. Very polite and professional 10/10

Bathtub replacementBathtub installation
Merle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The installer willie johnson very professional nice job

Reasonable priceBathtub replacementBathtub installation
james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Marty was very neat, confident and professional.

Reasonable priceBathtub replacement
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Work was done well, timely, and finished all work and cleanup as promised.Matt, Phil, and Emily were great professionals. The price was quoted and we got no surprises.

Bathtub replacement
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Live here

Reasonable priceBathtub replacement
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good job

Reasonable priceBathtub replacement
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Marvin did a great job! We love the finished product!

Bathtub replacement
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our Jacuzzi walk-in shower looks amazing. We had an excellent installer, James.

Reasonable priceBathtub replacement
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emily.\n Was my contact person? She kept me updated on all information that I needed to know. She kept me informed about my lifetime wanting. Marty was my installer?He was on time , he was professional and he he did a great job outstanding!!

Customer photo from Stephen's review
Bathtub replacement
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience from beginning to end. Design Consultant, Annabel explained the process well. We told her our needs and Zintex was an easy sell for us. Next came the Project Manager, Emily who took it over from there. She stayed in contact with us through the next steps, product recieving and inspection and…

Customer photo from Michael's reviewCustomer photo from Michael's review
Reasonable priceBathtub replacement
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have to say, from start to finish, every person I dealt with was very professional and very, very service oriented. I saw a commercial about Zintex’s installations with 12 month interest free financing and I thought if I could get both of my old “formed” fiberglass tub/shower combination replaced through Zentex it…

Customer photo from Karen's reviewCustomer photo from Karen's reviewCustomer photo from Karen's review
Reasonable priceBathtub replacement
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian Stuart, Brien and Brandon Spriggs were awesome. They were extremely professional and courteous. Totally satisfied with the work they did. I also appreciate how Brian, explained exactly what he was going to do before he did the work. We are very happy with the end results. Thank you so much Mr. and Mrs. Melvin Patton

Reasonable priceBathtub replacementRemodeling
Perry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did not purchase yet. But Cody provided an excellent presentation.

Bathtub replacement
JerryLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a tub to shower conversation done. Our installers, Juan and his son, did an excellent job, even completing it ahead of schedule. Also, Emily Cruz, the project coordinator/scheduler, was constantly in touch with us making sure that everything was going well and answering any questions we might have. While the…

Customer photo from Jerry's reviewCustomer photo from Jerry's review
Reasonable priceBathtub replacement
EdnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A difficult decision in Memohis Metro area, who to allow to do my conversion. I definitely made the right choice....ZINTEX REMODELING GROUP. Outstanding and timely communications from Sales John Simpson, Project Mgr Emily Cruz, Field Mgr Martin, and Installer Carmus. Carmus' skilled craftsmanship plus attention to…

Reasonable priceBathtub replacementBathtub installation
wally10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Emily, Carlos, and Martin have been there for me through the couple of issues I had with my walkin tub. They took care of the issue in a professional manner. Good job Thank You.

Reasonable priceBathtub replacementBathtub installation
Brandi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The install team did a great job. They were steady all day long and cleaned everything up. Emily always kept me in the loop through the whole process. And I can’t leave out AD who was patient and answered dozens of questions. The shower itself is amazing. I can’t wait to try it out. Our bathroom is so much…

Reasonable priceBathtub replacementBathtub installation
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We made the decision to replace our 70- year-old tub, its surround, drain (increased to two inches wide per city code), and plumbing (from copper to PEX) in a home with 1.5 baths. Original plaster on the ceiling that had been covered with *multiple materials* over decades and mixed with a high humidity bathroom had…

Bathtub replacementRemodeling
Regina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sales person was detailed in explaining the process & had plenty of samples to choose from. Installers were on time, professional & efficient. They took pictures of everything they did & showed them to me prior to leaving.

Not sureBathtub replacement
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Samuel and his crew did a splendid job. They were friendly and professional, and they got the entire job done in a single day. I highly recommend these workers.

Not sureBathtub replacement
Charlotte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian and Brandon were polite and professional!! Cleaned up every day, finished on time. Beautiful job!

Reasonable priceBathtub replacementBathtub installation
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our new Zintex shower is awesome! Marco and Dominic were two of the best craftsman that I have ever observed!

Great priceBathtub replacement
Trina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This job was efficient and the end result was AWESOME. Did not know it would look so good. Can hardly wait to use it. Have to wait another 24 hours for all to set in place. Workers were kind and were about the business of finishing the project. Thank you, great job.

Reasonable priceBathtub replacementRemodeling
Mohamud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The entire renovation process was seem less. When we first met with project manager he shared they only work with best contractors and we would not need to worry. I was blown away with the professionalism and care with our contractor Shamar. He went above and beyond, it felt like this project was being completed for his own home. I would recommend Zintex.

Not sureBathtub replacement
LauraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone U dealt with was very nice. The installers did a great job, and were very careful not to mess up anything. I would recommend them . They arrived on time, and finished the job to my satisfaction. The pricing seemed a little on the high side, but I haven't had any remodeling done lately, and I realize prices…

Not sureBathtub replacement
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pleasant They were very efficient. Never stopped except to have some lunch that they brought with them. Cleaned up everything before they left.9

Not sureBathtub replacement
Betsy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience. Everything was done as advertised. Great installation by James and Emily was very informative. The.process was seamless and the end product is gorgeous.

Reasonable priceBathtub replacement
Ralph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jonathan Lancaster was our sales representative. He was very professional in his presentation and in answering our questions. Emily Denault -Cruzess our project manager and kept us up to date as the demolition and installation progressed. Robert Williams along with his wife Tiffany did the actual demolition and…

Reasonable priceBathtub replacementService not listed
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

She got me in touch with a technician and he came right on out the same day thank you miss Emily

Great priceBathtub replacement
JeremiahLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Marco is a honest, nice, and very efficient. We are very pleased with the work and people skills. We couldn't ask for a helpful and hard worker. Marco is a one man army. I call zintex for a calking replacement. Heard back from them the next day. Set up an appointment at my convenience. Aj was the tec that came when…

Reasonable priceBathtub replacement
Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent experience. Replaced whirlpool tub with walk-in shower (with alcove). Adlai worked his magic to get a good replacement plan together. Emily was a great project admin to keep everything on task & coordinated. Marty was a superb craftsman in the installation phase. I could tell he was doing everything he…

Reasonable priceBathtub replacement
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an ugly, old walk in bath tub and now I have a beautiful new shower. Emily was great at keeping me up on every process and Billy did a great job installing the new shower. Definitely recommend 100%. Forgot to take a before picture but the after is awesome. Thanks Zintex.

Reasonable priceBathtub replacement

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 57%Overpriced 11%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Bathtub replacement134—
Remodeling98—
Bathtub installation27—

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