ANT EXTERMINATORS · SCOTTSDALE, AZ
Zona Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Zona Pest Solutions

Better than 80% of ant exterminators · #8 of 40

5.0★556 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Zona Pest Solutions for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 35

All 6 Google reviews tagged “Hornet & wasp extermination”

Shelby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Only the best at Zona!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have been using Zona Pest Control for about 1 year. Billy is awesome! Super responsive and willing to come address our issues even in between regularly scheduled visits/treatments. Very friendly, honest, and hard working! Highly recommend! Brax Hatch is also great! I appreciate his communication and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zona has been awesome for us - they come for their regularly scheduled service like clockwork. They let us know when they arrive and what they found as they wrap up. We had an issue a few weeks ago where some hornets were building a nest. I sent Zona a message and they were out there the next day to get it cleared away for me! Thanks for all the support!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mitch3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My mom used this service and she didn’t know how to leave a review. She said Billy was the BEST. Very professional, great value, and very polite. She is Zona Pest controls #1 fan. She says, “he never skips any steps, he does all the necessary checks. Zona Pest doesn’t rush through it like her previous services.” Bugs are GONE! Would recommend to anyone.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Q5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Look no further than Zona Pest Solutions. Just moved into the area and had a flock of different pest control companies stopping by, calling and sending us letters in the mail. Billy at Zona best solutions didn’t have a long spiel- just said he was local, family owned, professional and ask we give them a shot. We…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
TannerLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just signed up with Zona Pest. We were fortunate enough to be moving into our new home when Billy (the owner) stopped by to see if we needed any pest control services. After a few minutes of chatting with Billy, it was clear he is very passionate and knowledgable about what he does. He explained how all the…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Zona, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (33 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 4.75★ (16 reviews)2025-Q3: 5.00★ (35 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (63 reviews)2026-Q2: 5.00★ (67 reviews)2026-Q3: 5.00★ (85 reviews)2026-Q4: 4.96★ (26 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-19% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
91
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
96
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
21
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+110 / −0
Professionalism
+118 / −0
Responsiveness
+106 / −0
Punctuality
+92 / −0
Value
+94 / −0

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