ANT EXTERMINATORS · SCOTTSDALE, AZ
Zona Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Zona Pest Solutions

Better than 80% of ant exterminators · #8 of 40

5.0★556 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Zona Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Debbie · Edited 2 days ago

I've always had a pest control service, but still had insect issues. Zona Pest Control came and treated my yard, and that same day I saw results. The insects have been almost eliminated completely since Zona Pest Control has been servicing my yard. Billy is polite and professional and I'm very glad I have their…

Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Shelby · Edited a month ago

Only the best at Zona!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited a month ago

Zona Pest continues to impress me. I’ve been using them for approximately four years The team is considerate, efficient, and responsible Highly recommend.

Paid $80–100Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Pat · Edited 6 months ago

Zona Pest deserves the highest rating for customer service, product quality, communication, and promptness. This small, locally owned business is the epitome of what customers want and need. We have used their services for two years and have not seen one bug or mosquito. Brax is the best. He is friendly, caring, and…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jason · Edited 7 months ago

We have been using Zona Pest Control for about 1 year. Billy is awesome! Super responsive and willing to come address our issues even in between regularly scheduled visits/treatments. Very friendly, honest, and hard working! Highly recommend! Brax Hatch is also great! I appreciate his communication and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Karena · Edited 9 months ago

We have been with Zona Pest Solutions for about 4 months and have loved working with Billy. He responds in a timely manner when I have questions or concerns. With the weather change we have seen a couple Wolfe spiders (mommas with the babies on their backs) around our pool. I reached out to Billy and he was at…

Spider extermination+ Value
★★★★★ Robert · Edited a year ago

Fantastic experience working with Billy. Looking forward to years of worry free living. The wife, daughter, and dogs all feel very comfortable. Thanks for the great service. Update…nephew started as a sales rep for Eco Shield. We switched. Now we pay more for less in every way. Loyal to family, but I’m looking…

Reasonable priceRodent exterminationTermite exterminationSpider extermination
★★★★★ Aaron · Edited a year ago

Billy was responsive and showed up on time with courtesy and professionalism. My wife was worried about our dog and baby, however, he explained the process and that it was safe. Plan to continue using Zona’s services moving forward and would recommend their services to friends and family. Overall, amazing experience!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 2 years ago

I cannot say enough AMAZING things! I contacted Zona Pest Solutions when I needed a reliable, trustworthy and communicative pest control team. The whole team has gone above and beyond to make sure that my place is sealed from critters and insects, but of equal importance, the customer service is incredible! Thank…

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jon · 3 years ago

Great experience with Zona. The technician, Ty, was on it and I definitely appreciated his proactive approach to being careful around our animals. Looking forward to using these folks for a long time.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Steffan · 3 years ago

Billy was on time and very professional. You was very thorough and efficient. Highly recommend!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kari · Edited 3 years ago

I switched my pest control to Zona several months ago. We live next to an orange tree orchard & get a TON of scorpions, beetles & roaches. Billy took a very proactive approach with our house by treating the perimeter of the home as well as installing a protective barrier on our foundation. He even climbed into my…

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Melody · 3 years ago

Great technicians with attention to detail! We’ve been using Zona for a few months and have a very happy and healthy pest-free home!

Home inspectionGeneral pest inspectionSpider extermination
★★★★★ Cole · 3 years ago

Billy , the owner, is so easy to work with. The tech is always on time and delivers the service that is advertised by the company. With a dog and two babies, they are very attentive to my needs and how to keep the bugs away! Would recommend 100%

General pest inspectionSpider extermination+ Quality
★★★★★ David · 3 years ago

Zona Pest Solutions has been great to work with and much more reasonably priced than the other pest control companies who contacted us when we first moved into our new home in Scottsdale. Garrett on the sales team is very knowledgeable and professional, and the owner Billy was able to propose an effective treatment…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ marthacheryl · 3 years ago

Billy Wright provides excellent pest control service. He's professional, respectful, on time, and he is always quick to respond to my questions or concerns. Zona Pest Control provides my neighbors and me with the best pest control service I have found in the valley. Thank you, Zona for keeping my home safe from pests!

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jason · 3 years ago

I own a number of investment properties in Phoenix and Billy is the only person I trust for both my investments and my personal properties. Everything I have thrown at him he has taken care of professionally and efficiently for both my tenants and myself. I thank you for your incredible services Billy.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Graham · 3 years ago

Awesome company! Billy and his crew are amazing and do incredible job!

Bug & insect exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kindall · 3 years ago

Billy and his wife run an awesome and professional business. They are always kind and responsive to our concerns. I would recommend them to anyone for pest extermination

Bug & insect exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mitch · 3 years ago

My mom used this service and she didn’t know how to leave a review. She said Billy was the BEST. Very professional, great value, and very polite. She is Zona Pest controls #1 fan. She says, “he never skips any steps, he does all the necessary checks. Zona Pest doesn’t rush through it like her previous services.”…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value

Show more spider extermination reviews (13 more) →

vs category

Blue = Zona, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (33 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 4.75★ (16 reviews)2025-Q3: 5.00★ (35 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (63 reviews)2026-Q2: 5.00★ (67 reviews)2026-Q3: 5.00★ (85 reviews)2026-Q4: 4.96★ (26 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-19% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
91
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
96
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
21
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+110 / −0
Professionalism
+118 / −0
Responsiveness
+106 / −0
Punctuality
+92 / −0
Value
+94 / −0

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