ANT EXTERMINATORS · SCOTTSDALE, AZ
Zona Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Zona Pest Solutions

Better than 80% of ant exterminators · #8 of 40

5.0★556 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Zona Pest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Termite extermination”

★★★★★ Robert · Edited a year ago

Fantastic experience working with Billy. Looking forward to years of worry free living. The wife, daughter, and dogs all feel very comfortable. Thanks for the great service. Update…nephew started as a sales rep for Eco Shield. We switched. Now we pay more for less in every way. Loyal to family, but I’m looking…

Reasonable priceRodent exterminationTermite exterminationSpider extermination
★★★★★ Alyza · a year ago

Zona pest came to treat our home and we couldn’t be more happy with the level of service! They were professional and informative. They gave us realistic options and allowed us to make an informed decision on which route to take. I really appreciate the kindness this business offered and will be using them in the…

Great priceTermite inspectionTermite extermination
★★★★★ Ellie · Edited 2 years ago

Excellent service and attention to detail. Zona Pest Solutions has solved our pest problems and always follow up should we need anything.

Termite exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jon · 3 years ago

Great experience with Zona. The technician, Ty, was on it and I definitely appreciated his proactive approach to being careful around our animals. Looking forward to using these folks for a long time.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Xander · 3 years ago

Zona Pest Solutions take care of my commercial buildings monthly. Billy is always on time and makes sure I know what’s being done and how to prevent more pests from coming back. Anytime I need a pest exterminator, Billy with Zona Pest is who I call.

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ BK · 3 years ago

Whats worse than soggy cereal? PESTS! That’s why we called Zona Pest. They’re nothing but the best. Better than the rest. You won’t regret it!! Call em today!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Q · 4 years ago

Look no further than Zona Pest Solutions. Just moved into the area and had a flock of different pest control companies stopping by, calling and sending us letters in the mail. Billy at Zona best solutions didn’t have a long spiel- just said he was local, family owned, professional and ask we give them a shot. We…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tanner · 4 years ago

Just signed up with Zona Pest. We were fortunate enough to be moving into our new home when Billy (the owner) stopped by to see if we needed any pest control services. After a few minutes of chatting with Billy, it was clear he is very passionate and knowledgable about what he does. He explained how all the…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Zona, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (33 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (14 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 5.00★ (15 reviews)2025-Q2: 4.75★ (16 reviews)2025-Q3: 5.00★ (35 reviews)2025-Q4: 4.89★ (36 reviews)2026-Q1: 5.00★ (63 reviews)2026-Q2: 5.00★ (67 reviews)2026-Q3: 5.00★ (85 reviews)2026-Q4: 4.96★ (26 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-19% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
91
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
96
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
21
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+110 / −0
Professionalism
+118 / −0
Responsiveness
+106 / −0
Punctuality
+92 / −0
Value
+94 / −0

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