How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%64+9.1Replies to reviews 7%94+6.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZoom Drain
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 188 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Zoom Drain for 6 kinds of job.
Zoom Drain for drain cleaning
Clear ✕All 76 Google reviews tagged “Drain cleaning” · showing 20
Andrew did a fantastic job. I highly recommend him.
Thanks! Zoom Drain: Thanks to Kathy at the front office for arranging an appointment for me right away, the same day! She was very friendly and helpful. Another big thanks to the guys who came out Andrew and Adam who were easy-going, respectful and knowledgeable. I'll be honest about the cost, it wasn't cheap, but…
Andrew was super fast and attentive. He got everything fixed for our store and was very kind.
Adam did a fabulous job and he explained everything to me
Adam was very knowledgeable and explained what was happening. Came with 30 mins of calling. Showed me some of the internal issues with piping and recommended some follow up items to do with our home plumbing! Would recommended 100%
He did a wonderful Job
Adam was amazing! Super nice and stayed as long as needed to get the job done. Highly recommended!
Andrew was very nice and helpful
Adam at Zoom was amazing. Quick, efficient, polite and cleaned up everything too. Highly recommend him and Zoom to anyone.
Adam did a terrific job clearing our mainline blockage. Friendly, timely, and thorough. And let’s not forget Kathy who dispatched the job with amazing urgency. Impressed with their professionalism. Thanks Zoom!
Grateful for the professionalism and help we received. Would highly recommend!
Very friendly and professional! Highly recommend.
Service was great, as was Andrew. Cost was much higher than expected however, for a stopped up drain. He was in and out in no time and the cost to do the same work back in So Cal was literally double here. Not great for retirees.
Great service. Friendly. Skilled. Quick response.
Adam, did a great job! He was very professional. Explained thoroughly what needed to get done, had a great attitude. Overall I was very pleased with his work. Scheduled to do more work with Zoom Drain.
Technician was very professional and friendly. Did a great job and left everything clean. I really appreciate that!
Adam was so helpful and has an incredible work ethic! I never felt like this company was trying to charge me too much. He cared about getting things fixed and gave me multiple choices for repairs and prices. I would use this company again in a heartbeat knowing if Adam showed up I would be well taken care of ! He…
I could not have had a better experience with Zoom and especially with Adam. I’m already booking them for another service and am so happy to have them on speed-dial, if needed!
The company did a wonderful job - working with my schedule and on a holiday weekend. Andrew was great - He explained the whole process before and after - I really appreciate the process, professional friendly service -
Andrew and Adam both were here to help with an issue. They answered all my questions and explained everything to me. They were so kind, highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 76 | $161–$493 |
| Toilet repair | 12 | $176–$656 |
| Sewer cleaning | 8 | $209–$709 |
| Outdoor plumbing system repair | 7 | $441–$1.5k |
| Plumbing pipe repair | 6 | $322–$1.1k |
| Sump pump repair | 3 | — |
