How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%64+9.1Replies to reviews 7%94+6.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZoom Drain
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 188 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Zoom Drain for 6 kinds of job.
Zoom Drain for drain cleaning
Clear ✕All 76 Google reviews tagged “Drain cleaning” · showing 60
Andrew did a fantastic job. I highly recommend him.
Thanks! Zoom Drain: Thanks to Kathy at the front office for arranging an appointment for me right away, the same day! She was very friendly and helpful. Another big thanks to the guys who came out Andrew and Adam who were easy-going, respectful and knowledgeable. I'll be honest about the cost, it wasn't cheap, but…
Andrew was super fast and attentive. He got everything fixed for our store and was very kind.
Adam did a fabulous job and he explained everything to me
Adam was very knowledgeable and explained what was happening. Came with 30 mins of calling. Showed me some of the internal issues with piping and recommended some follow up items to do with our home plumbing! Would recommended 100%
He did a wonderful Job
Adam was amazing! Super nice and stayed as long as needed to get the job done. Highly recommended!
Andrew was very nice and helpful
Adam at Zoom was amazing. Quick, efficient, polite and cleaned up everything too. Highly recommend him and Zoom to anyone.
Adam did a terrific job clearing our mainline blockage. Friendly, timely, and thorough. And let’s not forget Kathy who dispatched the job with amazing urgency. Impressed with their professionalism. Thanks Zoom!
Grateful for the professionalism and help we received. Would highly recommend!
Very friendly and professional! Highly recommend.
Service was great, as was Andrew. Cost was much higher than expected however, for a stopped up drain. He was in and out in no time and the cost to do the same work back in So Cal was literally double here. Not great for retirees.
Great service. Friendly. Skilled. Quick response.
Adam, did a great job! He was very professional. Explained thoroughly what needed to get done, had a great attitude. Overall I was very pleased with his work. Scheduled to do more work with Zoom Drain.
Technician was very professional and friendly. Did a great job and left everything clean. I really appreciate that!
Adam was so helpful and has an incredible work ethic! I never felt like this company was trying to charge me too much. He cared about getting things fixed and gave me multiple choices for repairs and prices. I would use this company again in a heartbeat knowing if Adam showed up I would be well taken care of ! He…
I could not have had a better experience with Zoom and especially with Adam. I’m already booking them for another service and am so happy to have them on speed-dial, if needed!
The company did a wonderful job - working with my schedule and on a holiday weekend. Andrew was great - He explained the whole process before and after - I really appreciate the process, professional friendly service -
Andrew and Adam both were here to help with an issue. They answered all my questions and explained everything to me. They were so kind, highly recommend!
I needed my underground gutter drains cleaned. Called Zoom Drains yesterday and they were out today! Very professional. Cleaned 9 drains in 90 mins. Addressed some issues. They will fix existing drains add new ones, clean sewers. You name it, if its a drain they can deal with it.
Hard-working! And didn’t stop until the problem was fixed. Many thanks! Transparent and fair.
Great guys! Adam and Andrew were both very nice and very effective at getting the job done!
Andrew from Zoom Drain came out today to my home and took care of us in no time!! We have just recently returned home after a rebuild from a pipe burst that occurred during ice storm Fern. Between the dried out interior of cast iron pipes, and debris that was allowed into the toilet drain during tear out and…
Andrew Kulp ot Zoom Drain Nashville did a great job of cleaning our downspout drains. He even figured out that we had multiple drains connected underground—who knew? The process was a lot faster than I expected. Thanks Andrew!
Company response was very fast. Great communication throughout process! Technician Andrew Kulp was fantastic ! He assessed and fixed the problems quickly. Will be our go to for all plumbing needs in the future!
First time using this company was referred by my plumber. Very professional they do what they say . Adam the tech was perfect professional new his job . Such a easy experience!
Prompt, efficient. Very polite and knowledgeable!
Andrew was courteous and efficient.
We had an excellent experience with Andrew. He arrived promptly, thoroughly assessed the situation, and did an outstanding job clearing our drains. One issue involved a 50-year-old drain leading nowhere, and Andrew worked diligently to diagnose the cause of the slow drainage. He was able to remove a bag that was…
We called to service the drain from the downspout to the street that was overflowing. Unfortunately the tech assigned for original appointment was running late but Zoom Drain kept me informed so I was not waiting for the tech to show. We quickly rescheduled and the tech showed up on time for the new appointment.…
Andrew was very helpful in clearing out my downspouts and French drains, and helping me get clarity on my situation. Very happy with my results and experience working with Andrew, and would recommend them to anyone else looking for help with their downspouts and drains.
Very pleased with their prompt response and solution to our plumbing needs. Will definitely best our first call for any future help,
Got to it fast. Yes Yes very good very good.
Started the day with a septic system backup. Was referred to Zoom Drain. They got Adam out here as quickly as they could, so within 2 hours he was working on the problem. He explained everything clearly before, during, and after the work. Very pleased with the quick response, efficient repair, and overall experience. Adam was great!
I could not be more pleased with the friendliness and professional service.
Adam did a great job with the drain problem. Thanks
Adam was very professional and knowledgeable And did everything he could to help us. We will be calling Zoom drain again
Adam showed up quickly, was very courteous, he worked quickly and got my problems fixed. The only reason it was not five stars was the cost - over $1K to unclog two drains with no heroic work done. He was here about 2 hours. Again, no problem with Adam or his work. The company just sets prices high.
Adam is amazing and went above and beyond to make sure everything was taken care of. Great company!
Just WOW! This company far exceeeded our expectations. We called a few weeks ago for a drain back up. Adam came out and spent several hours flushing/rooting out the drain. Everything was working. Seemed good. Yesterday, the water backed up in the downstairs shower and the laundry drain. Adam came back out…
Adam was amazing! So helpful and kind.
I believe the real measure of the integrity of a contracting service is not revealed by the successful, easy jobs. It’s the ones that really challenge the service provider’s capabilities and profit that will truly show you the culture of a company. I had a full stoppage drain in my upstairs guest bathtub. My…
Adam with Zoom drain did a great job. Super friendly, professional and explained everything he was doing. I had 4 previous plumbers who snaked the drain and the clog kept appearing after about 4 months. I had no idea the high pressure water was the answer to clearing the entire drain but it makes perfect sense. The…
Great service, handled with courtesy. Timely response done thoroughly. Adam was very professional and took the time to explain what he was doing to correct a very difficult sewage backup. I will recommend them to anyone who is in need of this type of service.
Thank you for sending Adam to help me and my 104 year old mom.He was very professional and helpful He will be called for the next time we need him. Thanks
Adam was great. He arrived when we were told he would and accessed the problem quickly and resolved the clog. Another pipe that was corroded and a previous occupant repaired with duct tape was replaced. Great service. We'll call Zoom from now on. Thanks.
Adam was a great guy and a competent plumbing tech. Very polite and responsive. Got our shower drain cleared and a leak from the p-trap taken care of. This is the second time we have engaged Zoom drain. I will definitely call on this company again for drain issues.
Adam came out and in short order clean out my bathroom drain clog that had been completely stopped up for 2 weeks and did a very thorough and professional job. Cleaned up everything before he left, was very nice and took care of everything.
Zoom Drain came to my house to water jet a buried underground black flex corrugated gutter pipe that had clogged. The pipe had previously failed, and was full of gravel, and were unsuccessful to clear the pipe. They said no charge because they failed to clear to clear the pipe. The 40' of old pipe did need to be…
Garrett was great to work with. Came over the same day I had issues and within a very timely manner had it fixed. Very knowledgeable and professional. Highly recommend.
Great service, fast response and customer focus.
Zoom Drain was great! They made scheduling easy and quick. Adam was our Technician and he was friendly, fast and very professional. We will definitely call on their expertise again.
Adam was so helpful he thoroughly explained the procedures and pricing, he gave me updates he was s patient with my terminal spouse and nosy dog he did a great job cleaning up I just couldn’t be happier about the process
Outstanding service. Garrett is a professional!
I had a fantastic experience with Zoom Drain and couldn't be more impressed with their service. I discovered an issue late on a Thursday night and was worried I wouldn't be able to reach anyone. I used the text feature on their website after 8 PM, not really expecting a quick reply, but someone got back to me right…
Company was responsive, professional and did great work!
I would definitely recommend this company, I called them in a bind, they got out very quickly, were super professional and got our back up taken care of, they worked really hard to make sure all was good to go.
Absolutely the best team. Came quickly. Very knowledgeable and price was fair. Ask for Adam Lillard. He was great. I found the whole experience with this team to be excellent.
Had a stopped up main drain line and Garrett came out and flushed the line and is working great. He explained the procedure and was very helpful when asked questions. Thank you Garrett and Zoom Drain. I will definitely pass on your contact information.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 76 | $161–$493 |
| Toilet repair | 12 | $176–$656 |
| Sewer cleaning | 8 | $209–$709 |
| Outdoor plumbing system repair | 7 | $441–$1.5k |
| Plumbing pipe repair | 6 | $322–$1.1k |
| Sump pump repair | 3 | — |
