The Best Flea Exterminators in Decatur, IL
We graded 5 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 89,642 Google reviews of 114 top-rated flea exterminators nationwide; 5 of them in Decatur, IL. Updated November 5, 2026.
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Best flea exterminators in Decatur for spider extermination
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Plunkett's Pest ControlHow Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%4.88★Number of such jobs 25%8Overall Experts Score 20%91Job match= 90Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
Scotty's Pest ControlHow Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%78Job match= 89Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89Job match = this company’s ★ on reviews Google tagged “Spider extermination” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about spider extermination
Scotty's Pest ControlI have used Scotty’s Pest Control for as long as I can remember. Always great service and friendly techs. I highly recommend not only for pest control but also hauling away items too big for me to handle. And Arthur is the best!
Plunkett's Pest ControlWe use Plunketts for all of our pest control needs. They have a great quarterly pest control option that allows year round and as-needed service at a set price. Money well spent for ease of mind and help when needed. Especially for our old home that is more susceptible to pests. Joseph Stampley is our tech and he is…
Scotty's Pest ControlI've had Hunter and Albert with Scotty's Pest Control out a couple times so far and the service has been excellent. On-time, thorough, and took extra time to address my specific pest concerns. Very happy with their work. I also like the idea that this is a small local business vested in keeping their clients happy.
Scotty's Pest ControlThe guys with Scotty's Pest Control are wonderful! Knowledgeable, timely, friendly and they get the job done! Highly recommend!!
Scotty's Pest ControlI called them to have a termite inspection spray for spiders. They were able to come out in just a couple of days. The gentleman was very friendly, professional and answered all my questions. He did both services in a very timely manner and at a very reasonable price. Whenever I need this type of service I would…
Plunkett's Pest ControlI’ve been with Plunketts for about a decade! Great service-Joseph is always such a pro and goes above and beyond. He’s knowledgeable, reliable and a pleasure to work with!
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of flea exterminators).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Plunkett's Pest ControlDecatur, IL | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%87+21.1Value 14%95+13.4Replies to reviews 7%89+6.3Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $135 |
| 2 |  CatchIt Wildlife ControlDecatur, IL | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%86+59.5Reliability 31%79+24.3Momentum penalty63−3.7Experts Score= 80Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––B– | 4.90 | — |
| 3 | Scotty's Pest ControlDecatur, IL | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty82−1.8Momentum penalty88−1.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAA | 4.81 | $96 |
| 4 |  MUG-A-BUGDecatur, IL | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%79+22.3Replies to reviews 8%29+2.4Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AD | 4.76 | — |
| 5 |  Nelson's Termite & Pest ControlDecatur, IL | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%59+14.3Value 14%78+11Replies to reviews 7%26+1.8Craft & service penalty99−0.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCABAD | 4.70 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General pest inspection | $58 | $99 | $133 | 99% |
| Spider extermination | $56 | $86 | $136 | 98% |
| Ant extermination | $63 | $126 | $191 | 98% |
| Bug & insect extermination | $58 | $99 | $131 | 98% |
| Hornet & wasp extermination | $79 | $148 | $246 | 99% |
| Rodent extermination | $73 | $121 | $246 | 98% |
| Home inspection | $61 | $103 | $139 | 98% |
| Cockroach extermination | $66 | $108 | $214 | 98% |
| Mosquito extermination | $63 | $81 | $101 | 98% |
| Termite inspection | $71 | $113 | $214 | 98% |
| Flea & mite extermination | $78 | $184 | $282 | 98% |
| Termite extermination | $93 | $246 | $371 | 98% |
Flea Exterminators in Decatur, IL at a glance
How the 5 flea exterminators we rated in Decatur, IL compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A240%
- Grade B360%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up240%
- 4.80–4.89★120%
- 4.60–4.79★240%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality16,35720%
- Professionalism20,23525%
- Responsiveness16,07220%
- Punctuality16,24620%
- Value12,56715%
Was the price fair?
All price verdicts left with reviews.
- Great price4,76327%
- Reasonable11,09164%
- Overpriced3592%
- Not sure1,1547%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.