The Best Heat Pump Installation Services in Houston, TX
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 57,258 Google reviews of 60 top-rated heat pump installation services nationwide; 10 of them in Houston, TX. Updated November 5, 2026.
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Best heat pump installation services in Houston for a/c system repair
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Air Star NowHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%5.00★Number of such jobs 25%108Overall Experts Score 20%92Job match= 94Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
All Star A/C, Plumbing & ElectricalHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%4.93★Number of such jobs 25%268Overall Experts Score 20%82Job match= 90Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
Courtesy Air Conditioning & HeatingHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%5.00★Number of such jobs 25%53Overall Experts Score 20%94Job match= 90Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
Cool Care Heating and Air ConditioningHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%5.00★Number of such jobs 25%37Overall Experts Score 20%92Job match= 88Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Air-Ton Heating and ACHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%4.97★Number of such jobs 25%33Overall Experts Score 20%96Job match= 86Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Hage EnergyHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%97Job match= 83Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
Spring Branch ACHow Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%90Job match= 82Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82Job match = this company’s ★ on reviews Google tagged “A/C system repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about a/c system repair
Cool Care Heating and Air Conditi…Cool Air owner, office staff, and technicians are very responsive and reliable. They recently installed a new A/C unit when the old one needed replacing. We are very pleased with the installation and performance of the new unit. They most recently performed annual maintenance service on that unit and the other one…
All Star A/C, Plumbing & Electric…Performed great work and excellent experience and service!! Highly recommend their service.
OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!
Courtesy Air Conditioning & Heati…We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.
Air Star NowCouldn’t recommend these guys enough. We had a coil go out and they came to our house the same day. Even though it was a Friday going into Labor Day weekend, they stayed until almost 2:00 AM to make sure the job was finished and our AC was back up and running. Everyone we dealt with was polite, professional, and…
All Star A/C, Plumbing & Electric…Love All Star; they treat you like family. Thank you, Katie, for being so awesome and helpful. Your technician was very knowledgeable.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $251 | |
| 2 |  Water Heater ProsHouston, TX | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $1.7k |
| 3 | Hage EnergyHouston, TX | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $1.5k |
| 4 | Air-Ton Heating and ACHouston, TX | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $334 |
| 5 | Courtesy Air Conditioning & HeatingHouston, TX | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.97 | $294 |
| 6 | Air Star NowHouston, TX | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.97 | $430 |
| 7 | Cool Care Heating and Air ConditioningHouston, TX | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $472 |
| 8 | Spring Branch ACHouston, TX | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.89 | $248 |
| 9 |  Just-N-Time AC and HeatingHouston, TX | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty73−2.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABA | 4.91 | $278 |
| 10 | All Star A/C, Plumbing & ElectricalHouston, TX | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty88−1.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.86 | $454 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| HVAC system maintenance | $114 | $248 | $432 | 98% |
| A/C system maintenance | $83 | $205 | $351 | 97% |
| HVAC system repair | $209 | $454 | $1.2k | 96% |
| Heating system maintenance | $78 | $166 | $292 | 99% |
| A/C system repair | $227 | $410 | $684 | 96% |
| Install AC | $1.6k | $2.4k | $3.7k | 99% |
| Heating system installation | $1.4k | $1.9k | $2.4k | 99% |
| Heating system repair | $188 | $379 | $880 | 97% |
| Repair HVAC | $78 | $294 | $845 | 99% |
| Install thermostat | $302 | $447 | $796 | 98% |
| Installation | $1.2k | $2.1k | $2.8k | 96% |
| HVAC duct & vent cleaning | $538 | $699 | $942 | 98% |
Heat Pump Installation Services in Houston, TX at a glance
How the 10 heat pump installation services we rated in Houston, TX compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A10100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up880%
- 4.80–4.89★220%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality10,83020%
- Professionalism13,08824%
- Responsiveness11,32521%
- Punctuality11,08320%
- Value7,98215%
Was the price fair?
All price verdicts left with reviews.
- Great price3,10729%
- Reasonable6,44760%
- Overpriced3393%
- Not sure8298%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.