#1
Air Star Now
“Thank you Mike, for fighting the warranty company for the part for my AC condenser and the team putting in the furnace a few weeks ago. You guys Issac and Lawrence, have been outstanding , But hats off to Mike who…” — Google review
Experts Reviews · 2026 Ratings
The Best Heat Pump Installation Services in Houston, TX
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$441typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 57,258 Google reviews of 60 top-rated heat pump installation services nationwide; 10 of them in Houston, TX. Updated November 5, 2026.
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Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $251 | |
| 2 |  Water Heater ProsHouston, TX | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $1.7k |
| 3 |  Hage EnergyHouston, TX | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $1.5k |
| 4 |  Air-Ton Heating and ACHouston, TX | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $334 |
| 5 |  Courtesy Air Conditioning & HeatingHouston, TX | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.97 | $294 |
| 6 | Air Star NowHouston, TX | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.97 | $430 |
| 7 |  Cool Care Heating and Air ConditioningHouston, TX | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $472 |
| 8 |  Spring Branch ACHouston, TX | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.89 | $248 |
| 9 |  Just-N-Time AC and HeatingHouston, TX | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty73−2.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABA | 4.91 | $278 |
| 10 |  All Star A/C, Plumbing & ElectricalHouston, TX | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty88−1.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.86 | $454 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| HVAC system maintenance | $114 | $248 | $432 | 98% |
| A/C system maintenance | $83 | $205 | $351 | 97% |
| HVAC system repair | $209 | $454 | $1.2k | 96% |
| Heating system maintenance | $78 | $166 | $292 | 99% |
| A/C system repair | $227 | $410 | $684 | 96% |
| Install AC | $1.6k | $2.4k | $3.7k | 99% |
| Heating system installation | $1.4k | $1.9k | $2.4k | 99% |
| Heating system repair | $188 | $379 | $880 | 97% |
| Repair HVAC | $78 | $294 | $845 | 99% |
| Install thermostat | $302 | $447 | $796 | 98% |
| Installation | $1.2k | $2.1k | $2.8k | 96% |
| HVAC duct & vent cleaning | $538 | $699 | $942 | 98% |
Heat Pump Installation Services in Houston, TX at a glance
How the 10 heat pump installation services we rated in Houston, TX compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A10100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up880%
- 4.80–4.89★220%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality10,83020%
- Professionalism13,08824%
- Responsiveness11,32521%
- Punctuality11,08320%
- Value7,98215%
Was the price fair?
All price verdicts left with reviews.
- Great price3,10729%
- Reasonable6,44760%
- Overpriced3393%
- Not sure8298%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated heat pump installation services in Houston, TX average 5.0★ on Google across 5,296 reviews. Air Star Now has the top rating (5.0★), and All Star A/C, Plumbing & Electrical has the most reviews (2,019). Updated November 3, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (5,296 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Water Heater Pros
“Extremely satisfied with Jim, Eric, and crew. Exceptional service, expertise, communication, and pricing for replacing three 50 g water heaters that were 11 years old and leaking. Thank you!” — Google review
#3
Baker-Jones Co. Inc
“The service attendant was very prompt, professional and knowledgeable concerning my A/C unit. Excellent customer service, job well done, very pleased with the entire experience!” — Google review
#4
Courtesy Air Conditioning & Heating
“We came home to a hot house and Courtesy quickly responded and got our AC up and running. Great service and customer loyalty.” — Google review
#5
Hage Energy
“I chose Hage Energy to replace my condenser, located on the roof of my condominium (two story), and my air handler that is in the ceiling of my bathroom. I interviewed five contractors for this multifaceted job,…” — Google review
#6
Air-Ton Heating and AC
“Tim from Air-Ton was absolutely fantastic. I recommend them for any and all of your AC needs. They are the best of the best!” — Google review
#7
All Star A/C, Plumbing & Electrical
“As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and…” — Google review
#8
Just-N-Time AC and Heating
“Just n Time came out, assessed the issue and repaired the next day. They would have done same day but the weather and our closing time was against them. Repaired the next day and we are enjoying cold air again!…” — Google review
#9
Spring Branch AC
“Spring Branch AC is exceptional! Juan was scheduled to come do a “disconnect” of appliances prior to a house move, and he arrived on time, was so very polite & communicated exactly what was being done. He went over…” — Google review
#10
Cool Care Heating and Air Conditioning
“Cool Air owner, office staff, and technicians are very responsive and reliable. They recently installed a new A/C unit when the old one needed replacing. We are very pleased with the installation and performance of…” — Google review
How we pick heat pump installation services in Houston
We scan Google Maps for heat pump installation service listings in and around Houston, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated heat pump installation service in Houston?
Air Star Now has the highest Google rating on our Houston list: 5.0 out of 5 from 779 reviews (as of November 3, 2026).
Which heat pump installation service in Houston has the most reviews?
All Star A/C, Plumbing & Electrical has the most Google reviews among the companies listed here: 2,019, with a 4.9★ average.
How are these heat pump installation services chosen?
Only open Houston-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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