Experts Reviews · Company report
Baker-Jones Co. Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Baker-Jones Co. Inc

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 289 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Baker-Jones Co. Inc is better than 81% of HVAC contractors.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Baker-Jones Co. Inc is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Baker-Jones Co. Inc is better than 3% of HVAC contractors.F
3
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Baker-Jones Co. Inc is better than 87% of HVAC contractors.A
87
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Baker-Jones Co. Inc is better than 47% of HVAC contractors.C
47
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Baker-Jones Co. Inc is better than 50% of HVAC contractors.C
50
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Baker-Jones Co. Inc is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired Baker-Jones Co. Inc for 8 kinds of job.

Recent priced reviews

★★★★★ ronnell · Edited a week ago

OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!

Paid $1–200Great priceHVAC system maintenanceA/C system repair
★★★★★ Sharon · Edited a month ago

I’ve been working with Baker Jones AC for years, and their work is always exceptional with excellent customer service. I would recommend them to anyone.

Paid $2,000+Not sureHeating system installationInstall AC
★★★★★ LYNTON · a month ago

I have been a customer of Baker Jones for many years and they always do a great job. They’ve proven to be very trustworthy and knowledgeable and their prices are very reasonable. I highly recommend them.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Jackie · a month ago

The best family own business I know. Very reliable company. Keep up the great work that you do. They care about their customers.

Paid $200–400Great priceA/C system maintenance
★★★★★ Carla · a month ago

These guys are great. They try to take care of their customers needs as soon as possible. They are very professional and understanding.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Thomas · 2 months ago

The service was fast, courteous, and excellent A/C SERVICE. I'LL always call Baker-Jones for my air-conditioning service. Thanks !

Paid $200–400Reasonable priceA/C system maintenance

Price

$251-22% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 46%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance79$54–$441
HVAC system maintenance63$37–$292
A/C system repair36$209–$880
Install AC18$1.5k–$3.2k
Heating system installation13$1.4k–$2.8k
Repair HVAC10$236–$840
HVAC system repair6$192–$955
HVAC duct & vent installation2$526–$2.5k

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