Baker-Jones Co. Inc logo
Baker-Jones Co. Inc
Houston, TX · 5.0★ (289)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62
RankPosition by Experts Score among all companies we track in this category.#19
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$251
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

Recent priced reviews

★★★★★ ronnell · Edited a week ago

OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!

Paid $1–200Great priceHVAC system maintenanceA/C system repair
★★★★★ Sharon · Edited a month ago

I’ve been working with Baker Jones AC for years, and their work is always exceptional with excellent customer service. I would recommend them to anyone.

Paid $2,000+Not sureHeating system installationInstall AC
★★★★★ LYNTON · a month ago

I have been a customer of Baker Jones for many years and they always do a great job. They’ve proven to be very trustworthy and knowledgeable and their prices are very reasonable. I highly recommend them.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Jackie · a month ago

The best family own business I know. Very reliable company. Keep up the great work that you do. They care about their customers.

Paid $200–400Great priceA/C system maintenance
★★★★★ Carla · a month ago

These guys are great. They try to take care of their customers needs as soon as possible. They are very professional and understanding.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Thomas · 2 months ago

The service was fast, courteous, and excellent A/C SERVICE. I'LL always call Baker-Jones for my air-conditioning service. Thanks !

Paid $200–400Reasonable priceA/C system maintenance

Why it scores 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction81
Reliability96
Craft & service3
Value87
Momentum47
Track record50
Accountability61

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