Experts Reviews · 2026 Ratings

The Best Plumbers in Jacksonville, FL

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$466typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 172,060 Google reviews of 130 top-rated plumbers nationwide; 10 of them in Jacksonville, FL. Updated November 2, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best plumbers in Jacksonville for outdoor plumbing system repair

Clear ✕
Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$706
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$340–$1.5k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,412
1PureFlo Plumbing logoPureFlo Plumbing★ 5.00 on this job9 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%96Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
2Premier Plumbing, LLC logoPremier Plumbing, LLC★ 5.00 on this job8 jobs reviewedusually $1,000–1,200How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%98Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3RiverCity Plumbing logoRiverCity Plumbing★ 5.00 on this job8 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%97Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
4RiverCity Plumbing logoRiverCity Plumbing★ 5.00 on this job7 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%95Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Hall and Sons Plumbing Inc logoHall and Sons Plumbing Inc★ 5.00 on this job6 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%92Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
6Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & Drains★ 4.76 on this job17 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%4.76★Number of such jobs 25%17Overall Experts Score 20%86Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7LocalPro Plumbing of Jacksonville logoLocalPro Plumbing of Jacksonville★ 5.00 on this job4 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%87Job match= 80Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Outdoor plumbing system repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about outdoor plumbing system repair

SherylLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
PureFlo Plumbing logoPureFlo Plumbing

We experienced a blockage in our sewer line that caused water to back up into our home. Our call was answered on the weekend and a crew came promptly. Cameron was very thorough in both his communication and documenting the work that needed to be done. He and Beau finished the same day digging a five foot hole down…

Paid $1,000–1,200Great priceSewer cleaningOutdoor plumbing system repair
Demon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Premier Plumbing, LLC logoPremier Plumbing, LLC

These guys are just simply amazing. My home lost water right as my wife had our first and they did everything they could to get it back asap. Amazing friendly customer service and very efficient work, I would highly recommend.

Paid $1,000–1,200Reasonable priceOutdoor plumbing system repair
D'Andre9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
RiverCity Plumbing logoRiverCity Plumbing

While overseeing a commercial property on a Saturday, we needed an emergency pipe repair and new pump for the sewage on a commercial mobile building. RiverCity send out Juan and he was extremely professional , knowledgeable, and timely. Took alot of before and after pictures and explained everything to me…

Plumbing pipe repairOutdoor plumbing system repair
JessicaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & Drains

So grateful that Goose and Totally Hooked came out on a weekend to help us out!! I don’t know where’d we’d be without being able to shower/flush and know what’s going on with our system. He explained everything at each step along the way and kept a great attitude and smile on his face the whole time he was here in…

Paid $600–800Reasonable priceSewer cleaningOutdoor plumbing system repair
NormLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
LocalPro Plumbing of Jacksonville logoLocalPro Plumbing of Jacksonville

Fantastic service from Nadav and Cameron! Showed up on time, timely repair, always very professional. As a GC, this is the company I always use as sub-contractors. Honest and affordable.

Outdoor plumbing system repair
Debra16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Hall and Sons Plumbing Inc logoHall and Sons Plumbing Inc

Great customer service both on the phone and in person! Luke and CJ were fast and friendly. Thank you!

Reasonable priceDrain cleaningOutdoor plumbing system repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of plumbers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Premier Plumbing, LLC logoPremier Plumbing, LLCJacksonville, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$294
2ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLCJacksonville, FLA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$283
3RiverCity Plumbing logoRiverCity PlumbingJacksonville, FLA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$585
4PureFlo Plumbing logoPureFlo PlumbingJacksonville, FLA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$353
5Justin The Plumber LLC logoJustin The Plumber LLCJacksonville, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$417
6RiverCity Plumbing logoRiverCity PlumbingJacksonville, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$414
7Hall and Sons Plumbing Inc logoHall and Sons Plumbing IncJacksonville, FLA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$264
8Superior Plumbing & Pipe Lining logoSuperior Plumbing & Pipe LiningJacksonville, FLA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$529
9LocalPro Plumbing of Jacksonville logoLocalPro Plumbing of JacksonvilleJacksonville, FLA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.89$423
10Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & DrainsJacksonville, FLA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%28+2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.92$466

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$227$353$54294%
Plumbing pipe repair$353$654$1.2k97%
Toilet repair$216$351$58595%
Plumbing leak detection$124$322$63397%
Water heater installation$1.2k$1.9k$2.4k97%
A/C system maintenance$27$166$48397%
HVAC system maintenance$27$114$25198%
Plumbing leak repair$271$498$98097%
Faucet repair$205$366$60695%
Water heater repair$135$305$56796%
Faucet installation$305$480$93395%
Outdoor plumbing system repair$340$706$1.5k98%

Plumbers in Jacksonville, FL at a glance

How the 10 plumbers we rated in Jacksonville, FL compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up990%
  • 4.80–4.89★110%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality37,91721%
  • Professionalism45,02524%
  • Responsiveness38,76921%
  • Punctuality37,13020%
  • Value26,06114%

Was the price fair?

All price verdicts left with reviews.

  • Great price6,52027%
  • Reasonable14,46960%
  • Overpriced1,1415%
  • Not sure2,0739%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.