#1
Premier Plumbing, LLC
“Emmanuel and Troy were great today. Our heater broke last night and they showed at 8am to fix. Premier and Beau dempsey and his crew are great!” — Google review
Experts Reviews · 2026 Ratings
The Best Plumbers in Jacksonville, FL
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$466typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 172,060 Google reviews of 130 top-rated plumbers nationwide; 10 of them in Jacksonville, FL. Updated November 2, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of plumbers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Premier Plumbing, LLCJacksonville, FL | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.99 | $294 |
| 2 |  ROOTER EXPRESS OF JAX LLCJacksonville, FL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | $283 |
| 3 |  RiverCity PlumbingJacksonville, FL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.96 | $585 |
| 4 |  PureFlo PlumbingJacksonville, FL | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.97 | $353 |
| 5 | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $417 | |
| 6 |  RiverCity PlumbingJacksonville, FL | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | $414 |
| 7 |  Hall and Sons Plumbing IncJacksonville, FL | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.91 | $264 |
| 8 |  Superior Plumbing & Pipe LiningJacksonville, FL | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $529 |
| 9 |  LocalPro Plumbing of JacksonvilleJacksonville, FL | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.89 | $423 |
| 10 |  Totally Hooked Plumbing & DrainsJacksonville, FL | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%28+2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAD | 4.92 | $466 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $227 | $353 | $542 | 94% |
| Plumbing pipe repair | $353 | $654 | $1.2k | 97% |
| Toilet repair | $216 | $351 | $585 | 95% |
| Plumbing leak detection | $124 | $322 | $633 | 97% |
| Water heater installation | $1.2k | $1.9k | $2.4k | 97% |
| A/C system maintenance | $27 | $166 | $483 | 97% |
| HVAC system maintenance | $27 | $114 | $251 | 98% |
| Plumbing leak repair | $271 | $498 | $980 | 97% |
| Faucet repair | $205 | $366 | $606 | 95% |
| Water heater repair | $135 | $305 | $567 | 96% |
| Faucet installation | $305 | $480 | $933 | 95% |
| Outdoor plumbing system repair | $340 | $706 | $1.5k | 98% |
Plumbers in Jacksonville, FL at a glance
How the 10 plumbers we rated in Jacksonville, FL compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A10100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up990%
- 4.80–4.89★110%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality37,91721%
- Professionalism45,02524%
- Responsiveness38,76921%
- Punctuality37,13020%
- Value26,06114%
Was the price fair?
All price verdicts left with reviews.
- Great price6,52027%
- Reasonable14,46960%
- Overpriced1,1415%
- Not sure2,0739%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated plumbers in Jacksonville, FL average 4.9★ on Google across 3,982 reviews. Premier Plumbing, LLC has the top rating (5.0★), and Totally Hooked Plumbing & Drains has the most reviews (1,142). Updated November 1, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (3,982 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
PureFlo Plumbing
“We experienced a blockage in our sewer line that caused water to back up into our home. Our call was answered on the weekend and a crew came promptly. Cameron was very thorough in both his communication and…” — Google review
#3
ROOTER EXPRESS OF JAX LLC
“Julian is wonderful. We have the most stubborn toilet and he was able to correct it's issues and my husband is happy again! Call Julian, please, he's the best!!!!!” — Google review
#4
Totally Hooked Plumbing & Drains
“Excellent job and great customer service! The lady I spoke with to make the appointment was very pleasant to speak and super sweet. The gentleman who came out to our house to unclogged our drains was very intelligent…” — Google review
#5
Superior Plumbing & Pipe Lining
“Appropriately named & just in Arlington. Needed pressure relief valve on water heater replaced. Some jobs sound easy but are for a pro. Sent fit mechanic who took care of business. Solicited 5 contractors for job. 1…” — Google review
#6
Justin The Plumber LLC
“Their guys were in and out in one day. Installed new water lines to both water heaters. Did a great job at a great price!!” — Google review
#7
RiverCity Plumbing
“Caleb arrived at my home on time and fixed the problem. It was a lot of hard work, and he was here much longer then he probably expected. They gave me a fixed price and that was all he billed me!!! My kitchen…” — Google review
#8
Hall and Sons Plumbing Inc
“Had a clogged kitchen sink at 8:15 am and guests for lunch at 11 am…🤪. I called and Luke was here at 8:30 am and fixed issue by 9:30 am! Though not cheap $218 he was thorough, pleasant and gave helpful hints! Will…” — Google review
#9
LocalPro Plumbing of Jacksonville
“Really friendly and super efficient. Guy did a great job in no time. Simple job I should’ve done myself but he was very pleasant.” — Google review
#10
RiverCity Plumbing
“Juan came out and fixed a problem it about 3 minutes! He was very professional and informative for our new house that we just moved into.” — Google review
How we pick plumbers in Jacksonville
We scan Google Maps for plumber listings in and around Jacksonville, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated plumber in Jacksonville?
Premier Plumbing, LLC has the highest Google rating on our Jacksonville list: 5.0 out of 5 from 468 reviews (as of November 1, 2026).
Which plumber in Jacksonville has the most reviews?
Totally Hooked Plumbing & Drains has the most Google reviews among the companies listed here: 1,142, with a 4.9★ average.
How are these plumbers chosen?
Only open Jacksonville-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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