Experts Reviews · 2026 Ratings

The Best Plumbers in Jacksonville, FL

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$466typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 172,060 Google reviews of 130 top-rated plumbers nationwide; 10 of them in Jacksonville, FL. Updated November 2, 2026.

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Best plumbers in Jacksonville for toilet repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$351
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$216–$585
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%
Reviews of this jobNumber of Google reviews in this category tagged with the job.6,664
1Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & Drains★ 5.00 on this job48 jobs reviewedusually $1–100How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%48Overall Experts Score 20%86Job match= 96Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
2Premier Plumbing, LLC logoPremier Plumbing, LLC★ 4.95 on this job41 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.95★Number of such jobs 25%41Overall Experts Score 20%98Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
3Justin The Plumber LLC logoJustin The Plumber LLC★ 5.00 on this job32 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%32Overall Experts Score 20%95Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
4Hall and Sons Plumbing Inc logoHall and Sons Plumbing Inc★ 5.00 on this job34 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%34Overall Experts Score 20%92Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
5Superior Plumbing & Pipe Lining logoSuperior Plumbing & Pipe Lining★ 4.97 on this job37 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.97★Number of such jobs 25%37Overall Experts Score 20%91Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
6PureFlo Plumbing logoPureFlo Plumbing★ 5.00 on this job19 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%96Job match= 90Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
7ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLC★ 5.00 on this job17 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%97Job match= 90Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
8RiverCity Plumbing logoRiverCity Plumbing★ 5.00 on this job15 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%97Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

Job match = this company’s ★ on reviews Google tagged “Toilet repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about toilet repair

Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Justin The Plumber LLC logoJustin The Plumber LLC

A little on the pricey side but they are always fast and send great technicians that know what they are doing and are friendly and respectful. I don’t mind paying a little more than competitors when it ensures I will get a great experience. So far Justin the Plumber has not let me down.

Paid $200–400Reasonable priceToilet repairToilet installation
StacyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLC

Called on a Sunday with a leaking toliet and Julian came quick and fixed it with 2hrs... I will definitely recommend and calling him back if I have any issues

Paid $200–400Reasonable priceToilet repair
Devin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & Drains

Totally Hooked...has me hooked just like the name! Ashton came out and he was very friendly, professional, and knowledgeable. He gave me complete comfort that he could fix the issue with my toliet and he did just that!!! Thanks Ashton for your awesome service!!

Great priceToilet repair
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Premier Plumbing, LLC logoPremier Plumbing, LLC

My entire experience with Premier Plumbing was five-star! Robert was wonderful—punctual, professional, and a pleasure to work with. I highly recommend Premier Plumbing!

Great priceToilet repair
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
RiverCity Plumbing logoRiverCity Plumbing

Caleb was professional and knowledgeable. Completed task quickly. Cleaned up afterwards. Will definitely use their services again.thank you Caleb for your help this morning with the leak in our bathroom.

Paid $200–400Great priceToilet repair
Warren11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Superior Plumbing & Pipe Lining logoSuperior Plumbing & Pipe Lining

Bryce was very polite and helpful he fixed the drainage problem and everything is good he's awesome

Paid $200–400Great priceToilet repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of plumbers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Premier Plumbing, LLC logoPremier Plumbing, LLCJacksonville, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$294
2ROOTER EXPRESS OF JAX LLC logoROOTER EXPRESS OF JAX LLCJacksonville, FLA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$283
3RiverCity Plumbing logoRiverCity PlumbingJacksonville, FLA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$585
4PureFlo Plumbing logoPureFlo PlumbingJacksonville, FLA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$353
5Justin The Plumber LLC logoJustin The Plumber LLCJacksonville, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$417
6RiverCity Plumbing logoRiverCity PlumbingJacksonville, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$414
7Hall and Sons Plumbing Inc logoHall and Sons Plumbing IncJacksonville, FLA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%92+6.5Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$264
8Superior Plumbing & Pipe Lining logoSuperior Plumbing & Pipe LiningJacksonville, FLA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$529
9LocalPro Plumbing of Jacksonville logoLocalPro Plumbing of JacksonvilleJacksonville, FLA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.89$423
10Totally Hooked Plumbing & Drains logoTotally Hooked Plumbing & DrainsJacksonville, FLA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%96+13.6Replies to reviews 7%28+2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.92$466

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$227$353$54294%
Plumbing pipe repair$353$654$1.2k97%
Toilet repair$216$351$58595%
Plumbing leak detection$124$322$63397%
Water heater installation$1.2k$1.9k$2.4k97%
A/C system maintenance$27$166$48397%
HVAC system maintenance$27$114$25198%
Plumbing leak repair$271$498$98097%
Faucet repair$205$366$60695%
Water heater repair$135$305$56796%
Faucet installation$305$480$93395%
Outdoor plumbing system repair$340$706$1.5k98%

Plumbers in Jacksonville, FL at a glance

How the 10 plumbers we rated in Jacksonville, FL compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up990%
  • 4.80–4.89★110%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality37,91721%
  • Professionalism45,02524%
  • Responsiveness38,76921%
  • Punctuality37,13020%
  • Value26,06114%

Was the price fair?

All price verdicts left with reviews.

  • Great price6,52027%
  • Reasonable14,46960%
  • Overpriced1,1415%
  • Not sure2,0739%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.