The Best Pool & Spa Services
We graded 35 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,639 Google reviews of 35 top-rated pool & spa services nationwide. Updated October 28, 2026.
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Best pool & spa services for swimming pool automation and controls repair
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Absolute Pool & Spa Care, Inc.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool automation and controls repair”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%60Job match= 81Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81Job match = this company’s ★ on reviews Google tagged “Swimming pool automation and controls repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about swimming pool automation and controls repair
Absolute Pool & Spa Care, Inc.I have used Absolute Pools for a number of years. They do a great job on my weekly visits and they just did a major project that has turned out very well.
Absolute Pool & Spa Care, Inc.They are great! First, they come when they say they will and have all around great communication. Second, Natalia (who came for our most recent repair) really knew her stuff and did a great job! Third, and most importantly, I have always been able to trust them. For any repair, they do it but don't overcharge it try…
Overall ratings
Experts Score 0–100Experts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool & spa services).
| # | Company | ScoreExperts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (38%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Reliability (17%): How rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Craft & service (20%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Value (10%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Momentum (10%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Replies to reviews (5%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.One letter per factor, by percentile among peers: A = top 20%, B = next 20%, and so on. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Total Change Wellness Spa LLCAtlanta, GA | A 97How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 51%96+48.6Reliability 23%95+21.5Value 13%99+13.2Momentum 13%100+13.3Experts Score= 97Not enough data for craft & service, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 |  5 Senses Head Spa MidtownAtlanta, GA | A 97How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 51%98+49.7Reliability 23%93+21.1Value 13%96+12.8Momentum 13%100+13.3Experts Score= 97Not enough data for craft & service, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | — |
| 3 |  BluVantage PoolsAtlanta, GA | A 90How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 51%91+46.1Reliability 23%91+20.6Value 13%75+10Momentum 13%100+13.3Experts Score= 90Not enough data for craft & service, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 5.00 | — |
| 4 |  Colorado Pool LinersCommerce City, CO | A 90How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 51%93+47.1Reliability 23%92+20.9Value 13%67+8.9Momentum 13%100+13.3Experts Score= 90Not enough data for craft & service, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 5.00 | — |
| 5 |  H&M Pools & Landscaping LLCRichland, WA | A 88How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 58%87+50.9Reliability 26%85+22.2Momentum 15%100+15.4Experts Score= 88Not enough data for craft & service, value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 6 |  Be Relax SpaAtlanta, GA | A 86How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%89+42.3Reliability 21%79+16.8Value 13%65+8.1Momentum 13%100+12.5Replies to reviews 6%98+6.1Experts Score= 86Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–BAA | 4.87 | — |
| 7 |  Premier Pools & SpasAtlanta, GA | A 86How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%88+33.4Reliability 17%76+12.9Craft & service 20%83+16.6Value 10%98+9.8Momentum 10%100+10Replies to reviews 5%73+3.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAB | 4.92 | — |
| 8 |  Shimmer Pool and Spa ServiceNapa, CA | A 86How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 40%94+37.6Reliability 18%97+17.4Craft & service 21%63+13.3Value 11%71+7.5Momentum 11%100+10.5Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABBA– | 5.00 | — |
| 9 |  Napa Valley Hot TubsNapa, CA | A 86How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 54%82+44.5Reliability 24%85+20.6Momentum 14%100+14.3Replies to reviews 7%87+6.2Experts Score= 86Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.76 | — |
| 10 |  NapaSonoma Hot Tubs & Pool Supplies - NapaNapa, CA | A 86How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 58%83+48.5Reliability 26%85+22.2Momentum 15%100+15.4Experts Score= 86Not enough data for craft & service, value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 11 |  Namco PoolsSouth Portland, ME | A 84How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 54%78+42.3Reliability 24%96+23.3Momentum 14%100+14.3Replies to reviews 7%56+4Experts Score= 84Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BA––AC | 4.48 | — |
| 12 |  Paradise Pools, Inc.Napa, CA | A 82How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%85+40.4Reliability 21%99+21Value 13%58+7.3Momentum 13%100+12.5Replies to reviews 6%18+1.1Experts Score= 82Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–CAF | 4.86 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Pool & Spa Services at a glance
How the 35 pool & spa services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A1337%
- Grade B1337%
- Grade C926%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up1029%
- 4.80–4.89★720%
- 4.60–4.79★1234%
- Below 4.60★617%
What customers praise
Share of Google review highlights.
- Quality15222%
- Professionalism17526%
- Responsiveness14622%
- Punctuality9814%
- Value10816%
Was the price fair?
All price verdicts left with reviews.
- Great price21131%
- Reasonable43764%
- Overpriced183%
- Not sure122%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (38%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.
Reliability (17%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.
Momentum (10%) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.
Replies to reviews (5%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.