The Best Pool & Spa Services
We graded 22 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 3,380 Google reviews of 22 top-rated pool & spa services nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of pool & spa services).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  Total Change Wellness Spa LLCAtlanta, GA | A 81 | AA–ADCB | 5.00 | — |
| 2 |  5 Senses Head Spa MidtownAtlanta, GA | A 80 | AA–ADDA | 4.98 | — |
| 3 |  Be Relax SpaAtlanta, GA | B 69 | AC–FAAA | 4.87 | — |
| 4 |  BluVantage PoolsAtlanta, GA | B 65 | AA–CDFB | 5.00 | — |
| 5 |  Shimmer Pool and Spa ServiceNapa, CA | B 65 | AACDDDB | 5.00 | — |
| 6 |  Premier Pools & SpasAtlanta, GA | B 63 | BCCABCD | 4.92 | — |
| 7 |  H&M Pools & Landscaping LLCRichland, WA | B 62 | BB––DFB | 5.00 | — |
| 8 |  Napa Valley Hot TubsNapa, CA | B 62 | CB––BBA | 4.76 | — |
| 9 |  The Rosefinch SpaAtlanta, GA | C 58 | BBFBBBD | 4.88 | — |
| 10 |  Paradise Pools, Inc.Napa, CA | C 57 | BA–FCCD | 4.86 | — |
| 11 |  Perez Pools LLCAtlanta, GA | C 52 | CDABCDD | 4.89 | — |
| 12 |  Leisure Pool-n-SpaRichland, WA | C 51 | DC––AAC | 4.65 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.