The Best Pool & Spa Services
We graded 22 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 3,380 Google reviews of 22 top-rated pool & spa services nationwide. Updated October 25, 2026.
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Best pool & spa services for design
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Premier Pools & SpasHow Job match is calculatedBuilt only from reviews Google tagged “Design”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%63Job match= 87Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87Job match = this company’s ★ on reviews Google tagged “Design” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about design
Premier Pools & SpasI cannot say enough good about these guys. From consultation to final product, this is an A+ plus plus plus company. The people, the service, the construction, everything was amazing! Ours was a custom build from beginning to end, and it could not have gone more smoothly. They show up when they say they’re going…
Premier Pools & SpasDue to the extreme expense of putting in a gunite pool, I obtained quotes from 9 different pool companies. I spent time comparing each one to figure out what they included and to look for the best price. They all seemed to come in within $5,000 give or take with what we wanted for our pool. What tipped the scale…
Premier Pools & SpasI couldn’t be more pleased with the experience! From the beginning, Preston, Leroy and team were professionals all the way through to the end. Even though we experienced unexpected cost due to ground conditions, they gave us the best options and worked with us in regards to timing. The finished product is…
Premier Pools & SpasWe had a great experience building our new pool with Premier Pools & Spas. From start to finish, the process went smooth and was well-managed. Preston and Leroy who we mainly worked with on this project. They were great and made sure everything turned out exactly how we wanted and the project was completed within…
Premier Pools & SpasWe had such a wonderful experience with Premier Pools and Spas. From the start, Jeremy really took his time in designing exactly what we wanted. The care and attention to detail was so important to us and the entire Premier team was great at that. Communication on each phase was great and they walked us through the…
Premier Pools & SpasFrom start to finish, our experience with Premier Pools was nothing short of exceptional! The entire process from planning to the final touches was smooth, professional, and stress-free. We did run into a few obstacles due to the unique layout of our yard, but the team at Premier Pools handled everything quickly and…
Overall ratings
Experts Score 0–100Experts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool & spa services).
| # | Company | ScoreExperts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (35%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reliability (15%): How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Craft & service (20%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Value (10%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Momentum (8%): Last 12 months vs lifetime average — improving or slipping.Track record (7%): Review volume and years with reviews.Accountability (5%): Owner replies to 1–3★ reviews.One letter per factor, by percentile among peers: A = top 20%, B = next 20%, and so on. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Total Change Wellness Spa LLCAtlanta, GA | A 81How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%93+40.7Reliability 19%89+16.7Value 13%96+12Momentum 10%36+3.6Track record 9%43+3.8Accountability 6%61+3.8Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–ADCB | 5.00 | — |
| 2 |  5 Senses Head Spa MidtownAtlanta, GA | A 80How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%84+15.7Value 13%82+10.3Momentum 10%36+3.6Track record 9%30+2.6Accountability 6%84+5.3Experts Score= 80Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–ADDA | 4.98 | — |
| 3 |  Be Relax SpaAtlanta, GA | B 69How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%57+10.7Value 13%18+2.3Momentum 10%80+8Track record 9%84+7.4Accountability 6%98+6.1Experts Score= 69Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AC–FAAA | 4.87 | — |
| 4 |  BluVantage PoolsAtlanta, GA | B 65How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%84+36.7Reliability 19%80+15Value 13%46+5.8Momentum 10%36+3.6Track record 9%2+0.2Accountability 6%61+3.8Experts Score= 65Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–CDFB | 5.00 | — |
| 5 |  Shimmer Pool and Spa ServiceNapa, CA | B 65How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%89+31.2Reliability 15%93+14Craft & service 20%44+8.8Value 10%32+3.2Momentum 8%36+2.9Track record 7%25+1.8Accountability 5%61+3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AACDDDB | 5.00 | — |
| 6 | Premier Pools & SpasAtlanta, GA | B 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%70+24.5Reliability 15%52+7.8Craft & service 20%56+11.2Value 10%89+8.9Momentum 8%66+5.3Track record 7%52+3.6Accountability 5%36+1.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCABCD | 4.92 | — |
| 7 |  H&M Pools & Landscaping LLCRichland, WA | B 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%75+37.5Reliability 21%73+15.6Momentum 11%36+4.1Track record 10%7+0.7Accountability 7%61+4.4Experts Score= 62Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––DFB | 5.00 | — |
| 8 |  Napa Valley Hot TubsNapa, CA | B 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%52+26Reliability 21%66+14.1Momentum 11%75+8.6Track record 10%66+6.6Accountability 7%89+6.4Experts Score= 62Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CB––BBA | 4.76 | — |
| 9 |  The Rosefinch SpaAtlanta, GA | C 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBFBBBD | 4.88 | — |
| 10 |  Paradise Pools, Inc.Napa, CA | C 57How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%98+18.4Value 13%11+1.4Momentum 10%52+5.2Track record 9%48+4.2Accountability 6%23+1.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BA–FCCD | 4.86 | — |
| 11 |  Perez Pools LLCAtlanta, GA | C 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%30+4.5Craft & service 20%94+18.8Value 10%61+6.1Momentum 8%57+4.6Track record 7%20+1.4Accountability 5%36+1.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CDABCDD | 4.89 | — |
| 12 |  Leisure Pool-n-SpaRichland, WA | C 51How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%39+19.5Reliability 21%43+9.2Momentum 11%89+10.2Track record 10%89+8.9Accountability 7%48+3.4Experts Score= 51Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | DC––AAC | 4.65 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.