Experts Reviews · 2026 Ratings

The Best Pool & Spa Services

We graded 22 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.81★average ratingPlain average of every Google star rating we collected for these companies.
2.1%bad jobs (1–2★, 2 yrs)Share of reviews from the last 24 months that gave 1 or 2 stars.

From 3,380 Google reviews of 22 top-rated pool & spa services nationwide. Updated October 25, 2026.

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Best pool & spa services for spa parties

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15 Senses Head Spa Midtown logo5 Senses Head Spa Midtown★ 4.91 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Spa parties”:Stars on this job 55%4.91★Number of such jobs 25%11Overall Experts Score 20%80Job match= 86Stars are pulled toward the category average (4.81★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86

Job match = this company’s ★ on reviews Google tagged “Spa parties” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about spa parties

Jeri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

LUCIE IS THE GOAT!! I have super curly hair and didn't even feel her detangle it! I will be back

Great priceSpa packagesSpa parties
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

Anna is exceptionally great at what she does. That was so relaxing and enjoyable. I’m 6 months pregnant and she made sure I was comfortable with extra pillows. We went for a bachelorette trip and she took all the pictures for us. 10/10 recommend going here!

Customer photo from Allison's review
Great priceSpa packagesSpa parties
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

Oh my!!! The best head spa/facial/massage ever!!! The ladies here were so sweet and welcoming. Anna took multiple pics and a video of our group for my sister’s birthday. They were the only place For miles that could fit all four of us in at one time and altogether and we booked the 90 minute treatment. They even…

Great priceSpa packagesSpa partiesFacial
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

Helen, Megan, Phoenix were amazing! We did a team celebration, and we were all blown away!

Spa parties
AshleyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

I went to 5 Senses with a group to celebrate a friend's birthday. This was my first time at a head spa and it was absolutely amazing. The staff provided a truly special, revitalizing, and pampering experience. Everything was quality from start to end!

Reasonable priceSpa parties
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
5 Senses Head Spa Midtown logo5 Senses Head Spa Midtown

WOW! What an amazing experience! We went here as part of a ladies birthday weekend and it was truly wonderful. They treated us like queens and we all left feeling relaxed and happy. I have already started making plans to do this again! Highly recommend this place, everyone was extremely professional and kind.

Spa packagesSpa parties

Overall ratings

Experts Score 0–100Experts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool & spa services).

#CompanyScoreExperts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (35%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reliability (15%): How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Craft & service (20%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Value (10%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Momentum (8%): Last 12 months vs lifetime average — improving or slipping.Track record (7%): Review volume and years with reviews.Accountability (5%): Owner replies to 1–3★ reviews.One letter per factor, by percentile among peers: A = top 20%, B = next 20%, and so on.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Total Change Wellness Spa LLC logoTotal Change Wellness Spa LLCAtlanta, GAA 81How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%93+40.7Reliability 19%89+16.7Value 13%96+12Momentum 10%36+3.6Track record 9%43+3.8Accountability 6%61+3.8Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–ADCB5.00—
25 Senses Head Spa Midtown logo5 Senses Head Spa MidtownAtlanta, GAA 80How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%84+15.7Value 13%82+10.3Momentum 10%36+3.6Track record 9%30+2.6Accountability 6%84+5.3Experts Score= 80Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–ADDA4.98—
3Be Relax Spa logoBe Relax SpaAtlanta, GAB 69How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%80+35Reliability 19%57+10.7Value 13%18+2.3Momentum 10%80+8Track record 9%84+7.4Accountability 6%98+6.1Experts Score= 69Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AC–FAAA4.87—
4BluVantage Pools logoBluVantage PoolsAtlanta, GAB 65How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%84+36.7Reliability 19%80+15Value 13%46+5.8Momentum 10%36+3.6Track record 9%2+0.2Accountability 6%61+3.8Experts Score= 65Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–CDFB5.00—
5Shimmer Pool and Spa Service logoShimmer Pool and Spa ServiceNapa, CAB 65How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%89+31.2Reliability 15%93+14Craft & service 20%44+8.8Value 10%32+3.2Momentum 8%36+2.9Track record 7%25+1.8Accountability 5%61+3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AACDDDB5.00—
6Premier Pools & Spas logoPremier Pools & SpasAtlanta, GAB 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%70+24.5Reliability 15%52+7.8Craft & service 20%56+11.2Value 10%89+8.9Momentum 8%66+5.3Track record 7%52+3.6Accountability 5%36+1.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCCABCD4.92—
7H&M Pools & Landscaping LLC logoH&M Pools & Landscaping LLCRichland, WAB 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%75+37.5Reliability 21%73+15.6Momentum 11%36+4.1Track record 10%7+0.7Accountability 7%61+4.4Experts Score= 62Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB––DFB5.00—
8Napa Valley Hot Tubs logoNapa Valley Hot TubsNapa, CAB 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%52+26Reliability 21%66+14.1Momentum 11%75+8.6Track record 10%66+6.6Accountability 7%89+6.4Experts Score= 62Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.CB––BBA4.76—
9The Rosefinch Spa logoThe Rosefinch SpaAtlanta, GAC 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%73+11Craft & service 20%19+3.8Value 10%75+7.5Momentum 8%70+5.6Track record 7%70+4.9Accountability 5%36+1.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBFBBBD4.88—
10Paradise Pools, Inc. logoParadise Pools, Inc.Napa, CAC 57How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%98+18.4Value 13%11+1.4Momentum 10%52+5.2Track record 9%48+4.2Accountability 6%23+1.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BA–FCCD4.86—
11Perez Pools LLC logoPerez Pools LLCAtlanta, GAC 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%30+4.5Craft & service 20%94+18.8Value 10%61+6.1Momentum 8%57+4.6Track record 7%20+1.4Accountability 5%36+1.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.CDABCDD4.89—
12Leisure Pool-n-Spa logoLeisure Pool-n-SpaRichland, WAC 51How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%39+19.5Reliability 21%43+9.2Momentum 11%89+10.2Track record 10%89+8.9Accountability 7%48+3.4Experts Score= 51Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.DC––AAC4.65—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Was the price fair?

All price verdicts left with reviews.

Great price · 31%
Reasonable · 65%
Overpriced · 2%
Not sure · 2%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.

Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).

Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.

Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.

Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.

Track record (7%) — Review volume and years with reviews.

Accountability (5%) — Owner replies to 1–3★ reviews.