Experts Reviews · 2026 Ratings

The Best Spas

We graded 54 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$103typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
99%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.7%bad jobs (1–2★, 2 yrs)Share of reviews from the last 24 months that gave 1 or 2 stars.

From 8,775 Google reviews of 54 top-rated spas nationwide. Updated October 28, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best spas for brow lamination

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1Confidence Beauty Bar logoConfidence Beauty Bar★ 5.00 on this job4 jobs reviewedusually $80–100How Job match is calculatedBuilt only from reviews Google tagged “Brow lamination”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%72Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

Job match = this company’s ★ on reviews Google tagged “Brow lamination” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about brow lamination

Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Confidence Beauty Bar logoConfidence Beauty Bar

I love my lash lift and tint. It’s great to not wear mascara. Brooke has helped me a lot get my skin back to wear I love it. Highly recommended

Paid $80–100Lash liftBrow lamination
Hillary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Confidence Beauty Bar logoConfidence Beauty Bar

I had an amazing experience with Brooke. She nailed my brow shaping with tint, and I also had her do a brow lamination— which turned out perfect! Very precise and nailed the perfect shaping!

Brow laminationEyebrow shaping
Paige5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Confidence Beauty Bar logoConfidence Beauty Bar

Clean and comfortable facility, timely service, booking is simple and service is great. 10/10

Brow lamination
Michaella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Confidence Beauty Bar logoConfidence Beauty Bar

I’ve been going to Brooke for a few years for a number of services she offers (lash extensions, brow tint and lamination, as well as facials). I have always been so pleased with the service I’ve received and the great atmosphere provided at the beauty bar. I would recommend her to anyone, Ive actually recommended a few friends to her already!

Acne treatmentsBrow laminationEyelash extensions

Overall ratings

Experts Score 0–100Experts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of spas).

#CompanyScoreExperts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (35%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Reliability (15%): How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Craft & service (20%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Value (10%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Momentum (8%): Last 12 months vs lifetime average — improving or slipping.Track record (7%): Review volume and years with reviews.Accountability (5%): Owner replies to 1–3★ reviews.One letter per factor, by percentile among peers: A = top 20%, B = next 20%, and so on.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Revitalize SkinMD logoRevitalize SkinMDWaco, TXA 84How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%92+32.2Reliability 15%86+12.9Craft & service 20%88+17.6Value 10%82+8.2Momentum 8%39+3.1Track record 7%82+5.7Accountability 5%91+4.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAADAA4.98—
2The Moonsage Studio Salon and Scalp Spa Sanctuary logoThe Moonsage Studio Salon and Scalp Spa SanctuaryRochester, NHA 84How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 50%99+49.5Reliability 21%99+21.2Momentum 11%55+6.3Track record 10%34+3.4Accountability 7%47+3.4Experts Score= 84Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––CDC5.00$214
3Scruffy To Fluffy Pet Spa logoScruffy To Fluffy Pet SpaHaverhill, MAA 83How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%90+39.4Reliability 19%87+16.3Value 13%43+5.4Momentum 10%82+8.2Track record 9%94+8.2Accountability 6%86+5.4Experts Score= 83Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–CAAA4.96—
4Inner Truth Massage logoInner Truth MassageRochester, NHA 83How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%96+33.6Reliability 15%95+14.3Craft & service 20%92+18.4Value 10%24+2.4Momentum 8%71+5.7Track record 7%92+6.4Accountability 5%47+2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAADBAC4.99—
5Melange Integrative Health logoMelange Integrative HealthRochester, NHA 83How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%94+41.1Reliability 19%94+17.6Value 13%88+11Momentum 10%73+7.3Track record 9%32+2.8Accountability 6%47+2.9Experts Score= 83Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–ABDC4.99—
6Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MA logoBonfire Wellness | Advanced Wellness & Recovery in North Andover, MAHaverhill, MAA 82How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 50%98+49Reliability 21%98+21Momentum 11%55+6.3Track record 10%25+2.5Accountability 7%47+3.4Experts Score= 82Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––CDC5.00—
7Skin Therapy by Danielle & Co. logoSkin Therapy by Danielle & Co.Findlay, OHA 81How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%98+42.9Reliability 19%97+18.2Value 13%57+7.1Momentum 10%55+5.5Track record 9%45+3.9Accountability 6%47+2.9Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–CCCC5.00—
8Tejas Aesthetics logoTejas AestheticsWaco, TXA 81How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%97+42.4Reliability 19%97+18.2Value 13%71+8.9Momentum 10%55+5.5Track record 9%38+3.3Accountability 6%47+2.9Experts Score= 81Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BCDC5.00—
9Salon Riza & Day SpaHaverhill, MAA 80How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%85+29.7Reliability 15%88+13.2Craft & service 20%82+16.4Value 10%76+7.6Momentum 8%75+6Track record 7%97+6.8Accountability 5%4+0.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABBAF4.95$100
10Bloom Beauty logoBloom BeautyHaverhill, MAA 80How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%75+15Value 10%68+6.8Momentum 8%84+6.7Track record 7%55+3.9Accountability 5%75+3.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABBACB4.95—
11Pivotal Pathway Massage Therapy and Wellness Center logoPivotal Pathway Massage Therapy and Wellness CenterWaco, TXA 80How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 39%78+30.3Reliability 17%89+14.8Craft & service 22%69+15.3Momentum 9%86+7.6Track record 8%81+6.3Accountability 6%91+5.1Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BAB–AAA4.94—
12Confident Med Spa - Rochester logoConfident Med Spa - RochesterRochester, NHB 79How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%95+41.6Reliability 19%91+17.1Value 13%60+7.5Momentum 10%35+3.5Track record 9%49+4.3Accountability 6%75+4.7Experts Score= 79Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BDCB4.98—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Haircut$45$63$79100%
Hairstyling$43$56$131100%
Hair coloring$125$155$1940%
Skin treatments$128$150$17298%
Dreadlocks$145$191$3230%
Pedicure$45$58$76100%
Foot massages$43$50$640%
Manicure$41$49$58100%
Hair treatments$95$164$2550%

Spas at a glance

How the 54 spas we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1120%
  • Grade B3056%
  • Grade C1120%
  • Grade D24%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3463%
  • 4.80–4.89★1426%
  • 4.60–4.79★59%
  • Below 4.60★12%

What customers praise

Share of Google review highlights.

  • Quality38932%
  • Professionalism43536%
  • Responsiveness50%
  • Punctuality20317%
  • Value17014%

Was the price fair?

All price verdicts left with reviews.

  • Great price51047%
  • Reasonable54650%
  • Overpriced101%
  • Not sure262%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.

Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.

Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.

Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.

Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.

Track record (7%) — Review volume and years with reviews.

Accountability (5%) — Owner replies to 1–3★ reviews.