The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MAHaverhill, MA | A 81 | AA––CDC | 5.00 | — |
| 2 |  Skin Therapy by Danielle & Co.Findlay, OH | B 76 | AA–CCDC | 5.00 | — |
| 3 |  Living Waters Salon & SpaFindlay, OH | B 72 | AA––CFC | 5.00 | $121 |
| 4 |  Graceful Beauty AestheticsFindlay, OH | B 71 | AB–ACFC | 5.00 | — |
| 5 |  Scruffy To Fluffy Pet SpaHaverhill, MA | B 71 | BB–CBAA | 4.96 | — |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 |  The Delicate RoseHaverhill, MA | B 65 | BC–ADDA | 4.97 | — |
| 8 |  Bloom BeautyHaverhill, MA | B 60 | CACBBCB | 4.95 | — |
| 9 |  A Place of JoyFindlay, OH | C 52 | DB––ACF | 4.84 | $31 |
| 10 |  Appearance Hair Lounge and Nail SpaFindlay, OH | C 50 | CC––BBD | 4.88 | $44 |
| 11 |  Confidence Beauty BarFindlay, OH | C 50 | CC––CFC | 5.00 | $88 |
| 12 |  Ageless AestheticsHaverhill, MA | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.