The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best spas for balayage
Clear ✕Job match = this company’s ★ on reviews Google tagged “Balayage” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about balayage
Ive been seeing Francesca for my cut and color for a year now. She is the best stylist I've ever had in my 26 years in the beauty industry and salon experiences. She knows how to make my hair look perfect for the 12 weeks between appointments! She is so personable, kind and talented. Always feel like a movie star…
I leave feeling so confident and happy every time Amanda does my hair. She’s incredibly talented and skilled and always creates the look I was envisioning.
Kyla did fantastic with my hair, gave me exactly what I wanted! I’m very grateful! 😊
The best!! I have been going to Jill for 5 years and she has yet to disappoint me. No matter if you’re just voicing what you want, or showing her a picture of your desired cut/color, she executes it every time! I have NEVER trusted someone with my hair the way I put all my faith in Jill!
I’ve never been to a better salon and I’ve been to many in my life. The people there are ALWAYS helpful and tremendously kind. But my absolute favorite part of being there is my stylist Amanda. She is beautiful inside and out. She does a fabulous job with my hair and she is so wonderful to talk to. I’m so blessed to…
Jill is such a talented and caring stylist! As a new client, I knew immediately that I was in skilled hands! My cut and color is beautiful, thank you.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 | A 81 | AA––CDC | 5.00 | — | |
| 2 | B 76 | AA–CCDC | 5.00 | — | |
| 3 | B 72 | AA––CFC | 5.00 | $121 | |
| 4 | B 71 | AB–ACFC | 5.00 | — | |
| 5 | B 71 | BB–CBAA | 4.96 | — | |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 | B 65 | BC–ADDA | 4.97 | — | |
| 8 | B 60 | CACBBCB | 4.95 | — | |
| 9 | C 52 | DB––ACF | 4.84 | $31 | |
| 10 | C 50 | CC––BBD | 4.88 | $44 | |
| 11 | C 50 | CC––CFC | 5.00 | $88 | |
| 12 | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.