The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best spas for basic facial
Clear ✕Job match = this company’s ★ on reviews Google tagged “Basic facial” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about basic facial
The absolute best service! I always look forward to spa day!❤️❤️ Please reach out to Danielle for SPECIALTY SERVICES! Don't forget to use your HSA!
Danielle has a wealth of knowledge relating to skincare and is very personable. I found her to not only be delightful to talk to, but very confident in addressing my skincare needs. Her suggested skincare regimen was not only doable, but it has greatly improved the texture and elasticity of my skin even in just a…
Danielle is amazing! She really gets to know your skin and personalizes her care to what you specifically need. She is very knowledgeable and knows what can cause irritation and sensitivity. I have very sensitive skin and she has helped make a huge positive difference in my skincare. I always look forward to our…
LOVE LOVE LOVE!! Can’t express how much I have loved every facial I’ve had so far with Danielle! I can’t get enough and always look forward to my next facial! She does wonders and is so helpful with all questions I have for her and makes my skin GLOWING!! She’s so easy going, personable! She can do anything for…
Danielle is amazing at providing the best facial experiences and has a proven track record in making sure everyone is able to have clear skin! I had stubborn acne and she was able to help me get rid of it and make my face glowy and smooth! I also love that her signature facial comes with a little massage to help…
Danielle is great! I’ve been struggling with acne and scarring for years and she has made me start to feel confident in my skin again. I was nervous to go in for a consultation but she made me feel so comfortable and the facials are amazing. I can’t thank her enough!
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MAHaverhill, MA | A 81 | AA––CDC | 5.00 | — |
| 2 |  Skin Therapy by Danielle & Co.Findlay, OH | B 76 | AA–CCDC | 5.00 | — |
| 3 |  Living Waters Salon & SpaFindlay, OH | B 72 | AA––CFC | 5.00 | $121 |
| 4 |  Graceful Beauty AestheticsFindlay, OH | B 71 | AB–ACFC | 5.00 | — |
| 5 |  Scruffy To Fluffy Pet SpaHaverhill, MA | B 71 | BB–CBAA | 4.96 | — |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 |  The Delicate RoseHaverhill, MA | B 65 | BC–ADDA | 4.97 | — |
| 8 |  Bloom BeautyHaverhill, MA | B 60 | CACBBCB | 4.95 | — |
| 9 |  A Place of JoyFindlay, OH | C 52 | DB––ACF | 4.84 | $31 |
| 10 |  Appearance Hair Lounge and Nail SpaFindlay, OH | C 50 | CC––BBD | 4.88 | $44 |
| 11 |  Confidence Beauty BarFindlay, OH | C 50 | CC––CFC | 5.00 | $88 |
| 12 |  Ageless AestheticsHaverhill, MA | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.