The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
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Best spas for kids' cuts
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Living Waters Salon & SpaHow Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%72Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
Tangles Hair Studio & Day SpaHow Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%4.25★Number of such jobs 25%4Overall Experts Score 20%22Job match= 59Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.59Job match = this company’s ★ on reviews Google tagged “Kids' cuts” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about kids' cuts
Tangles Hair Studio & Day SpaTook myself and three kids for haircuts. They did fantastic with the kids, everyone there was very friendly, and it was very affordable. I will be going back for any future trims for me and the kids.
Living Waters Salon & SpaExceptional services, relaxing atmosphere and dynamite people! The girls treat you like family- I wouldn’t dream of going anywhere else!
Living Waters Salon & SpaI have known Jamie for many years in her hair cutting capacity and have been friends since the beginning. She is wonderful.
Living Waters Salon & SpaLiving Waters Salon and Spa is a new name, but the services and staff here, are the same amazing ones it’s always had! This salon is so multipurpose, you can get just about any service. The location is perfect for a Spa Day because it’s local to downtown and all of the great shopping and lunch spots! I recommend…
Tangles Hair Studio & Day SpaThe stylist was kind to my daughter during the appointment and did a creative hair design at the end. However, the haircut was uneven and poorly finished. With our busy schedule and Tangles being booked, a correction cut with another stylist wasn’t feasible, so I requested a refund. Unfortunately, the response was…
Tangles Hair Studio & Day SpaI love getting my nails and done here. The hair mask treatment they use leaves my hair feeling amazing. I tell my husband that they make me feel like a Disney princess😅 I take both of my kids to get their hair done at the salon as well. Would definitely recommend!
Overall ratings
Experts Score 0–100Experts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of spas).
| # | Company | ScoreExperts Score (0–100)Weighted average of 7 percentiles vs other companies in the category: satisfaction 35%, workmanship 20%, reliability 15%, value 10%, momentum 8%, track record 7%, owner replies 5%. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (35%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reliability (15%): How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Craft & service (20%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Value (10%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Momentum (8%): Last 12 months vs lifetime average — improving or slipping.Track record (7%): Review volume and years with reviews.Accountability (5%): Owner replies to 1–3★ reviews.One letter per factor, by percentile among peers: A = top 20%, B = next 20%, and so on. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MAHaverhill, MA | A 81How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%98+21Momentum 11%45+5.1Track record 10%23+2.3Accountability 7%55+3.9Experts Score= 81Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––CDC | 5.00 | — |
| 2 |  Skin Therapy by Danielle & Co.Findlay, OH | B 76How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%93+40.7Reliability 19%93+17.4Value 13%54+6.8Momentum 10%45+4.5Track record 9%33+2.9Accountability 6%55+3.4Experts Score= 76Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–CCDC | 5.00 | — |
| 3 | Living Waters Salon & SpaFindlay, OH | B 72How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––CFC | 5.00 | $121 |
| 4 |  Graceful Beauty AestheticsFindlay, OH | B 71How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%83+36.3Reliability 19%78+14.6Value 13%88+11Momentum 10%45+4.5Track record 9%8+0.7Accountability 6%55+3.4Experts Score= 71Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–ACFC | 5.00 | — |
| 5 |  Scruffy To Fluffy Pet SpaHaverhill, MA | B 71How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%78+34.1Reliability 19%63+11.8Value 13%46+5.8Momentum 10%68+6.8Track record 9%83+7.3Accountability 6%83+5.2Experts Score= 71Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB–CBAA | 4.96 | — |
| 6 | Salon Riza & Day SpaHaverhill, MA | B 71How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBABBAF | 4.95 | $100 |
| 7 |  The Delicate RoseHaverhill, MA | B 65How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%73+31.9Reliability 19%58+10.9Value 13%96+12Momentum 10%23+2.3Track record 9%28+2.5Accountability 6%90+5.6Experts Score= 65Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–ADDA | 4.97 | — |
| 8 |  Bloom BeautyHaverhill, MA | B 60How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%48+16.8Reliability 15%83+12.5Craft & service 20%56+11.2Value 10%71+7.1Momentum 8%73+5.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CACBBCB | 4.95 | — |
| 9 |  A Place of JoyFindlay, OH | C 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%38+19Reliability 21%73+15.6Momentum 11%93+10.6Track record 10%53+5.3Accountability 7%15+1.1Experts Score= 52Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | DB––ACF | 4.84 | $31 |
| 10 |  Appearance Hair Lounge and Nail SpaFindlay, OH | C 50How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%43+21.5Reliability 21%48+10.3Momentum 11%78+8.9Track record 10%78+7.8Accountability 7%23+1.6Experts Score= 50Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CC––BBD | 4.88 | $44 |
| 11 |  Confidence Beauty BarFindlay, OH | C 50How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%58+29Reliability 21%48+10.3Momentum 11%45+5.1Track record 10%13+1.3Accountability 7%55+3.9Experts Score= 50Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CC––CFC | 5.00 | $88 |
| 12 |  Ageless AestheticsHaverhill, MA | C 50How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%68+29.7Reliability 19%48+9Value 13%13+1.6Momentum 10%45+4.5Track record 9%18+1.6Accountability 6%55+3.4Experts Score= 50Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.