The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best spas for shampoo & conditioning
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Job match = this company’s ★ on reviews Google tagged “Shampoo & conditioning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about shampoo & conditioning
I had a wonderful experience here. As a mom of 2 I have never actually gone and gotten my hair professionally done. My birthday is coming up so I decided to treat myself and let me tell you it was worth every penny. It was so relaxing and I felt so pampered. The pricing was more than fair. My stylist was Amanda and…
Ive been seeing Francesca for my cut and color for a year now. She is the best stylist I've ever had in my 26 years in the beauty industry and salon experiences. She knows how to make my hair look perfect for the 12 weeks between appointments! She is so personable, kind and talented. Always feel like a movie star…
Joy did a fantastic job with my daughter’s homecoming up style hairstyle. She made her feel so special and her hair looked absolutely fabulous!! Come Joy for all your special occasions hair or just for a fun pick me up!
Kaitlyn is amazing, both professional stylist and colorist! I am always a very happy client and love what she has done for me!
They are professional, I love my color and cut. Jen truly is a master stylist. The salon gets my vote and my business.
Jen is the master at helping you figure out what you need for your hair. She is patient and takes the time to understand what you are looking for and gives you the best version of yourself.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MAHaverhill, MA | A 81 | AA––CDC | 5.00 | — |
| 2 |  Skin Therapy by Danielle & Co.Findlay, OH | B 76 | AA–CCDC | 5.00 | — |
| 3 |  Living Waters Salon & SpaFindlay, OH | B 72 | AA––CFC | 5.00 | $121 |
| 4 |  Graceful Beauty AestheticsFindlay, OH | B 71 | AB–ACFC | 5.00 | — |
| 5 |  Scruffy To Fluffy Pet SpaHaverhill, MA | B 71 | BB–CBAA | 4.96 | — |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 |  The Delicate RoseHaverhill, MA | B 65 | BC–ADDA | 4.97 | — |
| 8 |  Bloom BeautyHaverhill, MA | B 60 | CACBBCB | 4.95 | — |
| 9 |  A Place of JoyFindlay, OH | C 52 | DB––ACF | 4.84 | $31 |
| 10 |  Appearance Hair Lounge and Nail SpaFindlay, OH | C 50 | CC––BBD | 4.88 | $44 |
| 11 |  Confidence Beauty BarFindlay, OH | C 50 | CC––CFC | 5.00 | $88 |
| 12 |  Ageless AestheticsHaverhill, MA | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.