The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best spas for skin treatments
Clear ✕Job match = this company’s ★ on reviews Google tagged “Skin treatments” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about skin treatments
Been coming to Ybonis for years, she’s very educated on everything that has to do with beauty and esthetics. I have done everything from facials, to laser hair removal, to massages & she is really the best! Highly recommend her… it’s great to go to someone that knows what they’re doing and has the expertise and…
I have been coming here for 10+ years for hair, eyebrows, even prom makeup and hair styling. I have never left disappointed!
If I could give a SIX star rating I would! This was the absolute best massage I’ve ever had in all my travels and in years of having massages. Bobby Jo has an amazing gift that I can’t even describe you - you just have to experience!!! It truly transcended me to the most relaxed that I’ve been in a long time! I’m…
I do a monthly advanced facial with Megan! It’s been the best she helped clear up acne I was struggling with for years.
The whole experience was fabulous from the reception to the facial. Very observant and informative esthetician.
Daughter recd Massage and facial I recd facial.. lynne Avallone best ! 10 stars! So relaxing!
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 | A 81 | AA––CDC | 5.00 | — | |
| 2 | B 76 | AA–CCDC | 5.00 | — | |
| 3 | B 72 | AA––CFC | 5.00 | $121 | |
| 4 | B 71 | AB–ACFC | 5.00 | — | |
| 5 | B 71 | BB–CBAA | 4.96 | — | |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 | B 65 | BC–ADDA | 4.97 | — | |
| 8 | B 60 | CACBBCB | 4.95 | — | |
| 9 | C 52 | DB––ACF | 4.84 | $31 | |
| 10 | C 50 | CC––BBD | 4.88 | $44 | |
| 11 | C 50 | CC––CFC | 5.00 | $88 | |
| 12 | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.