The Best Spas
We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,225 Google reviews of 20 top-rated spas nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best spas for waxing
Clear ✕Job match = this company’s ★ on reviews Google tagged “Waxing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about waxing
They are professional, I love my color and cut. Jen truly is a master stylist. The salon gets my vote and my business.
Always a wonderful experience with Kaitlyn! Kaitlyn has a unique talent of cutting hair to remove bulk. That’s why I went to her when I needed a new wig thinned out to look like my own hair. She did amazing work!
I love this salon! I Always leave there feeling better about myself! Francesca gives awesome blowouts and is so friendly and warm! The entire place has a great vibe! Highly recommend going there!!!! ❤️❤️❤️
Staff is always friendly and professional. Service is great. Meloney is wonderful. Couldn’t be happier!
I have always had excellent customer service. Jen’s skill is amazing and I always leave her shop looking and feeling amazing!!
Arianna did a great job on my brow wax and henna! She was also very informative on different services offered and their benefits for my future appointments.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of spas).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 | A 81 | AA––CDC | 5.00 | — | |
| 2 | B 76 | AA–CCDC | 5.00 | — | |
| 3 | B 72 | AA––CFC | 5.00 | $121 | |
| 4 | B 71 | AB–ACFC | 5.00 | — | |
| 5 | B 71 | BB–CBAA | 4.96 | — | |
| 6 | SSalon Riza & Day SpaHaverhill, MA | B 71 | BBABBAF | 4.95 | $100 |
| 7 | B 65 | BC–ADDA | 4.97 | — | |
| 8 | B 60 | CACBBCB | 4.95 | — | |
| 9 | C 52 | DB––ACF | 4.84 | $31 | |
| 10 | C 50 | CC––BBD | 4.88 | $44 | |
| 11 | C 50 | CC––CFC | 5.00 | $88 | |
| 12 | C 50 | BC–FCFC | 5.00 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|---|---|---|---|
| Haircut | $45 | $63 | $79 | 100% |
| Hairstyling | $41 | $50 | $89 | 100% |
| Hair coloring | $125 | $155 | $194 | 0% |
| Skin treatments | $128 | $150 | $172 | 100% |
| Hair treatments | $95 | $164 | $255 | 0% |
| Manicure | $43 | $50 | $59 | 100% |
| Pedicure | $61 | $71 | $84 | 100% |
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.