Experts Reviews · 2026 Ratings

The Best Tire Shops in New Britain, CT

We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.80★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 30,312 Google reviews of 78 top-rated tire shops nationwide; 9 of them in New Britain, CT. Updated November 1, 2026.

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Best tire shops in New Britain for tires

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1Town Fair Tire logoTown Fair Tire★ 4.94 on this job277 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.94★Number of such jobs 25%277Overall Experts Score 20%90Job match= 91Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Town Fair Tire logoTown Fair Tire★ 4.96 on this job244 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.96★Number of such jobs 25%244Overall Experts Score 20%87Job match= 91Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Town Fair Tire logoTown Fair Tire★ 4.91 on this job496 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.91★Number of such jobs 25%496Overall Experts Score 20%85Job match= 90Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
4Town Fair Tire logoTown Fair Tire★ 4.95 on this job132 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.95★Number of such jobs 25%132Overall Experts Score 20%90Job match= 88Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
5Modern Tire & Auto Service logoModern Tire & Auto Service★ 4.91 on this job70 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.91★Number of such jobs 25%70Overall Experts Score 20%87Job match= 82Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
6Connecticut Tire & Auto logoConnecticut Tire & Auto★ 4.86 on this job96 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.86★Number of such jobs 25%96Overall Experts Score 20%88Job match= 80Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
7Capozzi's Custom Car Line Inc. logoCapozzi's Custom Car Line Inc.★ 4.67 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.67★Number of such jobs 25%3Overall Experts Score 20%88Job match= 60Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.60
8J & M Tire Company logoJ & M Tire Company★ 4.70 on this job27 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.70★Number of such jobs 25%27Overall Experts Score 20%67Job match= 60Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.60

Job match = this company’s ★ on reviews Google tagged “Tires” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about tires

KyleLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★
Connecticut Tire & Auto logoConnecticut Tire & Auto

They worked on my vehicle and attempted to resolve issue. They said they completed the work and were done working on it however same issue persists. I took to a different shop to get the issue resolved quickly and professionally. Do not use CT Tire & Auto.

Reasonable priceTiresGeneral repairsWheel alignment
Kyrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Town Fair Tire logoTown Fair Tire

Alex, Thomas, Jorge, Cameron !!! Solid squad , they are focused on helping the community with amazing prices ! I highly recommend everybody to come here and get their tires and services here!

Great priceTires
MarthaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Modern Tire & Auto Service logoModern Tire & Auto Service

The staff are professional, knowledgeable and honest & very pleasant to deal with.

Not sureTires
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Town Fair Tire logoTown Fair Tire

Warren was awesome. Got me in and out and new rim and tire at a great price. 10/10 would recommend.

Tires
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Town Fair Tire logoTown Fair Tire

Great service! Cameron helped us out and was very knowledgeable and made sure work got done quickly. Would highly recommend!

Great priceTires
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Town Fair Tire logoTown Fair Tire

Was very helpful and pleasant to work with, had a procedure for a new tire replacement which was completed very quickly and professionally. Team at the desk very kind and informative, would recommend to get work done here.

Great priceTires

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of tire shops).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Town Fair Tire logoTown Fair TireNew Britain, CTA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.90—
2Town Fair Tire logoTown Fair TireNew Britain, CTA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.87—
3Connecticut Tire & Auto logoConnecticut Tire & AutoNew Britain, CTA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%91+22.1Value 14%94+13.3Replies to reviews 7%67+4.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.85—
4Capozzi's Custom Car Line Inc. logoCapozzi's Custom Car Line Inc.New Britain, CTA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%92+24Value 15%72+11Craft & service penalty99−0.1Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABA–4.93—
5Modern Tire & Auto Service logoModern Tire & Auto ServiceNew Britain, CTA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.82—
6Town Fair Tire logoTown Fair TireNew Britain, CTA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.82—
7Town Fair Tire logoTown Fair TireNew Britain, CTA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAC4.82—
8TIRE GUYS LLC logoTIRE GUYS LLCNew Britain, CTB 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%14+1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BA–AAF4.67—
9J & M Tire Company logoJ & M Tire CompanyNew Britain, CTB 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%98+13.9Replies to reviews 7%2+0.1Momentum penalty83−1.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB–AAF4.74—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Tire Shops in New Britain, CT at a glance

How the 9 tire shops we rated in New Britain, CT compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A778%
  • Grade B222%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up222%
  • 4.80–4.89★556%
  • 4.60–4.79★222%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality37026%
  • Professionalism43130%
  • Responsiveness00%
  • Punctuality29121%
  • Value32323%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,52659%
  • Reasonable1,63638%
  • Overpriced682%
  • Not sure742%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.