#1
Town Fair Tire
“Chayse and Seth helped me out today by getting my tires balanced. They were very friendly and helpful. the customer waiting room is comfortable and clean. i would 100% recommend to my friends” — Google review
Experts Reviews · 2026 Ratings
The Best Tire Shops in New Britain, CT
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.80★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 30,312 Google reviews of 78 top-rated tire shops nationwide; 9 of them in New Britain, CT. Updated November 1, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of tire shops).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | Town Fair TireNew Britain, CT | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.90 | — |
| 2 |  Town Fair TireNew Britain, CT | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.87 | — |
| 3 |  Connecticut Tire & AutoNew Britain, CT | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%91+22.1Value 14%94+13.3Replies to reviews 7%67+4.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAB | 4.85 | — |
| 4 |  Capozzi's Custom Car Line Inc.New Britain, CT | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%92+24Value 15%72+11Craft & service penalty99−0.1Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAABA– | 4.93 | — |
| 5 |  Modern Tire & Auto ServiceNew Britain, CT | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAB | 4.82 | — |
| 6 |  Town Fair TireNew Britain, CT | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.82 | — |
| 7 |  Town Fair TireNew Britain, CT | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.82 | — |
| 8 |  TIRE GUYS LLCNew Britain, CT | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%14+1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BA–AAF | 4.67 | — |
| 9 |  J & M Tire CompanyNew Britain, CT | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%98+13.9Replies to reviews 7%2+0.1Momentum penalty83−1.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB–AAF | 4.74 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Tire Shops in New Britain, CT at a glance
How the 9 tire shops we rated in New Britain, CT compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A778%
- Grade B222%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up222%
- 4.80–4.89★556%
- 4.60–4.79★222%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality37026%
- Professionalism43130%
- Responsiveness00%
- Punctuality29121%
- Value32323%
Was the price fair?
All price verdicts left with reviews.
- Great price2,52659%
- Reasonable1,63638%
- Overpriced682%
- Not sure742%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated tire shops in New Britain, CT average 4.8★ on Google across 11,140 reviews. Town Fair Tire has the top rating (4.9★), and Town Fair Tire has the most reviews (3,423). Updated October 28, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (11,140 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Town Fair Tire
“God bless. I came today for four brand new tires warrant did a professional excellent job attending all my needs. Super glad that I came in now I have a new friend. 🙏👍🏽👍🏽👍🏽” — Google review
#3
Connecticut Tire & Auto
“Great service from competent individuals. I have been taking my cars there for service for a few years now and find them to be reliable, thorough and honest.” — Google review
#4
Town Fair Tire
“Alex, Thomas, Jorge, Cameron !!! Solid squad , they are focused on helping the community with amazing prices ! I highly recommend everybody to come here and get their tires and services here!” — Google review
#5
Town Fair Tire
“Great service! Cameron helped us out and was very knowledgeable and made sure work got done quickly. Would highly recommend!” — Google review
#6
Modern Tire & Auto Service
“We were leaving on vacation and realized we had a tire losing air. Modern found the problem patched it and we were on the road within an hour! Highly recommend!! Staff was great!” — Google review
#7
Modern Tire WH LLC
“Brian/Bryan is one of the nicest guys out there. My family has been coming to this location for 10+ years. They always help us out and do quality work.” — Google review
#8
Capozzi's Custom Car Line Inc.
“I brought my car to Joel and he was very responsive and helpful. He got me in and was answering all my questions. Joel is definitely knowledgeable and one of the nicest i’ve met. Would definitely recommend to anyone…” — Google review
#9
J & M Tire Company
“When i went to J&M for a dirt bike tire repair, the gentleman was friendly and eager to try and help me. It was a very pleasant experience from start to finish and I highly recommend them. When it's time for new…” — Google review
#10
TIRE GUYS LLC
“Just call Sam for all your tire needs! After a terrible experience getting my tires installed, Sam stepped in and took care of everything right away. He helped me with new tires, TPMS sensors, steel rims, and lug…” — Google review
How we pick tire shops in New Britain
We scan Google Maps for tire shop listings in and around New Britain, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated tire shop in New Britain?
Town Fair Tire has the highest Google rating on our New Britain list: 4.9 out of 5 from 1,899 reviews (as of October 28, 2026).
Which tire shop in New Britain has the most reviews?
Town Fair Tire has the most Google reviews among the companies listed here: 3,423, with a 4.8★ average.
How are these tire shops chosen?
Only open New Britain-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in New Britain: Post Construction Cleaning