Experts Reviews · Company report
1st Response Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

1st Response Pest Management

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews

Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Response Pest Management is better than 93% of bee removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Response Pest Management is better than 88% of bee removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Response Pest Management is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Response Pest Management is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Response Pest Management is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Response Pest Management is better than 75% of bee removal services.B
75

Reviews for your job

Customers hired 1st Response Pest Management for 8 kinds of job.

1st Response Pest Management for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$186–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 33 Google reviews tagged “Bee extermination”

Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tech was nervous but did a good job, his trainer did a great job walking him through the process and helped when he had questions. Great job guys!!

Bee exterminationBug & insect exterminationGeneral pest inspection+ Quality+ Professionalism
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, prompt and through

Paid $200+Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
Ken8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had a great experience getting carpenter bees treated around my home. Bobby was on time, explained everything clearly, and took care of both the active bees and the entry holes. The whole process was quick and hassle‑free. Highly recommend. Had a follow-up treatment completed by Caden. Another good experience. He…

Paid $200+Reasonable priceBee extermination
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris was very helpful and very professional. I would highly recommend his work and all of 1st Response Pest Management services.

Reasonable priceBee exterminationBug & insect exterminationAnt extermination
ZLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris did a great job and went above and beyond to make sure all traps were done even the ones in the small attic space. Thanks Chris!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I will never use another pest control service at my house. 1st Response has eliminated all pests from my home, and has for years.

Ant exterminationBee exterminationCockroach extermination
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bobby Condon, our technician, did an excellent job getting rid of the yellow jackets that had nested under our roof shingles. We haven’t seen any since he treated the area. Thanks Bobby.

Paid $200+OverpricedBee extermination
Sylvia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!

Hornet & wasp exterminationRodent exterminationSpider extermination
Janice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

1st Response has been our pest provider for years. Colt provided our treatment today and was very thorough and professional! He inquired about what our current concerns were and delivered the best treatment service to address our needs. Thanks Janice D.

Bee extermination
Sylvia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Professionalism
MatthewLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Chris was exceptionally awesome. He was very friendly, efficient, and diligent. He did a fantastic job! I don't think the pests were happy about Chris, but I sure was. Frankly all the staff I have interacted with at 1st Response over the last several years have been incredible. You don't see such great customer…

Bee exterminationHornet & wasp exterminationGeneral pest inspection
Paula10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron was courteous and extremely thorough in taking the best approach to our bee issue. Would recommend.

Bee extermination+ Responsiveness+ Punctuality+ Professionalism
Libby12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company! On time/EVERY time! Ed is the best!

Bee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jared6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Heidi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1st Response has been a wonderful company so far! They are taking care of our termite problem and we signed up for the quarterly pest spray plan. They are so responsive if you call with any questions or concerns and will come right out when needed. They are always professional and kind! We recommend this business to neighbors, friends and family.

Bee exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Quality+ Professionalism
The6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing company. Customer service is always on point as well as service! Can't ty enough!

Bee exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used 1st Response for years and have nothing but good experiences. They are always very through and it's incredibly easy to get an appointment. Highly recommend

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
pickerington1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the most professional companies I have ever used. The instant change in bugs/rodents in our cabin was remarkable. We close it down for the winter and they were very flexible with working the treatments around our schedule. If you have a current issue or need a regular service 1st Response is your only choice.

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
barbaraLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I'm very satisfied with this companies services. Thank you 1st Response for meeting all my needs.

Bee exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top notch service! Responsive, informative, affordable. Highly recommended. Initial inspection performed by Larry - complete and thorough.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was VERY nice. Did the job and we have no Bees. Thank you VERY much. I would DEFINATELY recommend this company to anyone. GREAT JOB SND THANK YOU SOOOO MUCH. Harold and Lynn Smith, Johnstown , ohio

Bee extermination+ Responsiveness+ Professionalism
Tanner5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Guy came to get rid of wasp nests for me and spray for spiders in my apartment. I haven't had an issue since!!

Bee exterminationBug & insect extermination+ Quality
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jay went above and beyond! Definitely would recommend this company!

Bee extermination+ Responsiveness+ Punctuality+ Quality
Naje6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David was efficient and very professional. He knew what he was doing and before you know it he was gone. Very quick. Would most def recommend 1st response.

Bee extermination+ Responsiveness+ Professionalism
DannyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Although I’m not currently a customer I used them for five years and they are trustworthy and the best pest control company in Columbus and the surrounding area. I highly recommend them.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DeAnna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bee extermination
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Yusuf7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Cary17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism

Price

$145+34% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 63%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection130$56–$124
Bug & insect extermination120$56–$131
Home inspection93$50–$119
Rodent extermination87$79–$246
Ant extermination71$58–$199
Spider extermination58$60–$148
Hornet & wasp extermination53$111–$282
Cockroach extermination34$65–$182

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