How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE1st Response Pest Management
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews
Report card
Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Response Pest Management for 8 kinds of job.
1st Response Pest Management for bug & insect extermination
Clear ✕All 120 Google reviews tagged “Bug & insect extermination” · showing 100
Seth was very thorough in providing the extermination service. He covered all the problem areas and was very careful throughout the inside of the house. Thank you, Seth!
I have regular service with 1st Response and I always renew as they provide exceptional service. even with outside service, they announce themselves, explain the service to be provided, friendly, responsiveness (via email) with questions,. Overall a great experience and since they've started have had no issues.
We noticed tiny ants in our office today and called 1st Response. They immediately sent a technician out to do an inside service (the previous service had been just the exterior). Drew Nivens was extremely knowledgeable and thorough, crawling under furniture and into tight corners to apply the treatment. He…
I used to think that all the pest control companies were the same. You pay for a service, then the company just shows up, services your property, and you have a simple, mutually beneficial relationship until you stop it. What makes or breaks a business relationship is what happens in between. I've price shopped and…
great job! thanks
Great service!
Caden is the man. But every technician that has come out has been top notch and the service desk is always very helpful great company
Jason is so professional and thorough! Totally wrecked and 1St Response and totally recommend Jason! Thank you, Jason
Tech was nervous but did a good job, his trainer did a great job walking him through the process and helped when he had questions. Great job guys!!
David went above and beyond my expectations. He was fast, friendly, and professional. I had a potato bug issue and I have yet to see any bugs since then. Thanks!
Prompt professional and courteous! We are very lucky to have found Bobby and 1st Response!
Workers are helpful, knowledgeable, and responsive
Pleasant, helpful, efficient, appreciated his willingness to answer questions, while continually working. Believe he said his name was David. In and out, yet sprayed what needed. He Asked questions to make sure he knew where the beetles were coming in etc Not chatty Can’t comment on price because covered by rent of apartment.
i’ve had david come out twice now, my apartment over sees the water grassy area so i’m at more risk for bugs, he goes above and beyond to spray every inch of my house like i was the one doing it, even the front and back patio door and windows to insure both sides are protected from the bugs getting in. as a mother i…
excellent! He explained everything and performed the service quickly
Thank you so much for the excellent service! I really appreciate how your team worked around my schedule to find a convenient time for treatment. Jason was personable, attentive, and arrived promptly. He efficiently addressed our indoor ant problem before treating the exterior foundation.
David did an amazing job. He was very informative on the questions I had for him.
Jason Ivanski was professional and respectful. He also did a great job- unlike my previous pest control. I wouldn't mind if he was sent to my house every time I needed service! Though the cost seems high, it's a quarterly price. The monthly price (dividing by three) is actually lower than most competitors: $80.64.
Always awesome! They do such a great job!!
Professional, prompt and through
Hunter did a great job and was very personable as well.
Top notch enterprise! They are on time and efficient. We are so glad we arranged to have them take care our insect issues! Chris is very pleasant and extremely efficient. He performed all the services diligently .
Had my spring application done by Colt. On time, did everything we asked for. In and out with a job well done. I recommend 1st Response anytime some asks about pest control.
Chris was very helpful and very professional. I would highly recommend his work and all of 1st Response Pest Management services.
Technician communicated prior to appointment time to provide an ETA update. He was professional and informative.
Jason Ivanski was so friendly and helpful. He reaffirmed what would be happening with our services going forward. In addition, he helped us know that we could call back & get help any time a problem with critters reoccurs. Very happy with them!
Hunter was prompt and extremely professional. We were impressed with his overall attentiveness and knowledgeability. While on site, he’s scheduled a two week follow up appointment to monitor progress. He is a true asset to 1st Response and we are hopeful that the treatments are successful to control our issues.…
Caleb was great and took care of all my requests. Very professional and nice.
Chase was at our door 5 min early. He knew what and where to treat for lessor common flies. This was a retreat at no charge. Amazing product used. Will use the I’m future if needed.
Everything went well! Drew was on time and proceeded to complete the outside of the house spraying quickly and efficiently.
I used first response for over a year with absolutely no issue at all. The technicians were all super friendly, knowledgeable, and kind. The front staff was super helpful. I first reached out to them to help me with an issue with springtails. I asked if they could use a specific spray I found worked and they said…
Nate is a wonderful technician and really knows this industry. He is always very friendly and answers any questions I have. He always does a fantastic job. No bugs at our church.
Friendly service great communication knowledgeable about pest issues
Professional and prompt
Arrived on time, was very professional and friendly. Very pleased, as always.
Jason is great can’t say enough good things about him. He’s professional, always on time and goes above and beyond to make sure I’m happy. Thanks so much for keeping my home big free!
This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!
This is the BEST COMPANY you could possibly deal with !. They are immediately responsive to any concerns you may have. Professional, friendly, and highly qualified. Completely comfortable giving the highest scores possible.
1st Response is a great company! I have used them for years! Kenneth is a wonderful service technician and always goes above and beyond to make sure everything is taken care of plus some! Thank you!
Dan, our tech was wonderful. Hope he comes back here again!
We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…
Ken has been our go to guy from first response. He always explains how he’s going to treat any pest problems we’re having and why. Ken is professional and courteous and we have been very happy with him. I recommend first response pest control to anyone who needs the services they provide.
Jason is always thorough, professional and courteous. 1st response has always been easy to communicate with and quick to respond to questions, concerns or services beyond quarterly treatments. Rescheduling due to weather or other unforeseeable issues is never a problem and they always get us taken care of sooner than later!
Ed did a great job, was very informative and helpful. Definitely recommend!
Always there for us. Would completely recommend.
David was who came out. He came out and was extremely professional and understanding.
My technician was Justin and he is just wonderful. He came a few weeks ago to solve our ant problem, which he did. Then he was back for our normal service. He is kind, thoughtful and the kind of employee any company should want and keep.
I've been a customer of 1st Response Pest Management company for years and have been extremely happy with them. Every encounter is pleasant, they care and their associates are very knowledgeable and polite. I live in the country surrounded by farm fields so you can imagine the rodents, spiders, etc. that I would…
Nate was very professional and explained exactly what he was doing!
Jason was at our house in a day and helped with our ant issue right away. I'm always impressed with their ability to be flexible enough to help out even with a full schedule. Thank you Jason for being professional and competent.
Kenneth has been to our home on many of our quarterly checks. He is always professional and helps to explain what he is doing and things we can do as well. The scheduling office is great to work with. Great company all the way around.
We live 1st response pest management! Especially our technician Jason! He is professional and conscientious- always helpful and takes great care in servicing our home.
Kenneth has been our technician for years. Every time he is out and we are available to talk, he takes the time to explain what he’s doing, and to ask us if we have seen anything out of the ordinary that he can take care of right away. Not only that, but Kenneth takes the time to ask us how we are personally and to…
David was a pleasure. He was very professional and friendly
Ron & David are Amazing
I highly recommend this company! On time/EVERY time! Ed is the best!
David is a God send he walked me through everything he did very pleasant and helpful I give two thumbs up very polite Thanks David.
Very professional and timely.
David. He was very helpful and got around house to make sure all spots were taken care of.
Love this company. Thank you Nate for coming out. They always do such great work.
Kenneth was our service technician and did a thorough job explaining the service then executing the service. Kenneth is very customer service oriented.
1st Response has serviced our home for at least 7 years now and we have had no insect issues in the house or our basement since we hired them (we had a centipede problem prior to hiring them). They are always very professional, polite and take care of the house and all additional structures (shed, dog house, even a…
1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.
David was wonderful to work with! He was kind and pleasant, and was very thorough! He not only sprayed around the problem areas where we had seen carpenter ants and spiders, but also sprayed around areas that could look problematic to ensure nothing else would get in. He also proactively informed me to keep our cat…
Kenneth as always is great to work with. Appreciate the personal approach and drive to help meet our needs. Thank you
David and Nate were nice and helpful. Quick in and out service.
Jason was very friendly and answered all of my questions.
Mosley always does a good job very professional and our family dog loves him. We like to keep Mosley he the man.
I have been using First Response for over a year and am very happy with them. No pests around or in my house during this time. Jason always knocks on the door and checks in with me. I recommend them. I just wonder why I didn’t start using them years ago!
My tech, Chris Mosley, is awesome! Super friendly and professional!
Kenneth has been to our place a couple of times now for our pest control quarterly service and he always does a great job. He’s very informative and explains everything he is doing in detail. I highly recommend 1st Response for pest control!
In my second year and continue to be satisfied with the service. Giving the full stars as their whole team makes it easy to be a customer. I often call up with a problem where I start with explaining all the things I've tried to do myself and they smile and remind me they're there to help. The team that comes out to…
Amazing company. Customer service is always on point as well as service! Can't ty enough!
Always friendly, and courteous. The team is quick and thorough and always respond quickly to our needs. Thanks Nate for today.
Dave is always professional and on time. Very friendly and gets the job done quick! Good stuff
found termites in door jam, called them and they did a great job. recommended insect control and glad i used them. very professional.have not had any complaints about services. had carpenter bees for a couple years of trying to do it myself. one visit from them at no extra cost and boom , gone !!!
I have used this service for several years now and I am very pleased that I have not seen any insects in my home
David has helped twice, both times when the weather starts to warm up with small ants and big spiders coming around. He helps us understand why ants and spiders would enjoy the indoors and how to prevent them. He was respectful of the home, putting covers on his boots. He is conscientious of any animals in the home…
We have used 1st Response for years and have nothing but good experiences. They are always very through and it's incredibly easy to get an appointment. Highly recommend
David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…
We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…
During home renovations found a spot with termites. Bobby came out and came up with a treatment plan and allowed the project to continue. Would recommend!
One of the most professional companies I have ever used. The instant change in bugs/rodents in our cabin was remarkable. We close it down for the winter and they were very flexible with working the treatments around our schedule. If you have a current issue or need a regular service 1st Response is your only choice.
Been using 1st Response for years. Great company, great customer service.
David was great! He came to my apartment for an inspection and sprayed for the roaches lingering from past residents. He thoroughly treated my apartment and was very pleasant and quick. Would 100% recommend and use again.
My technician is always on time and very professional taking the time to explain the service and any findings around or in my house.
Great company! I recently hired First Response and I couldn't be more pleased. The technicians were professional and knowledgeable and quickly solved my pest problem. They were also very affordable and I highly recommend their services to anyone with a pest issue.
I have been using the services of 1st Response Pest Management for several years. I like the professionalism and courtesy demonstrated by the entire staff, especially Ed Nikodem who normally does my house inspections. I also appreciate that if I have any problems the company extends availability to look into the issue in a timely and knowledgeable manner.
It’s hard to find a company that actually shows up when they say they will. Jay Neff and his team are top notch!!!! On time, responsive, and gets the job done right!!
Fantastic group
Justin did a great job. Arrived within the appointment time period. Explained what he was doing and answered all questions. Would love to have Justin service us again! Thanks.
My apartment complex uses this company and I thought I saw a roach in my tub, David told me it wasn't a roach it was another type of bug, he checked my apartment and made sure he didnt see anything and he did a preventive spraying in my apartment. He was very nice and polite and it didn't take long at all.
David was excellent and very professional and personable.
Top notch service! Responsive, informative, affordable. Highly recommended. Initial inspection performed by Larry - complete and thorough.
Thank you David for all of your help!! Amazing work.
David came in did his job and even answer all my question I had , it’s a huge relief having someone who can answer your question and explain more about your situation. Thanks
Tech. came out to our complex, as soon as I put a maintenance order from seeing rodents. He came completed service and even followed up to ensure they were gone. He was friendly and professional. Thank you for servicing my apartment!
I live at The Heights at Worthington. Serviceman was very professional, and thorough.
I was in apartment 3609 and my representative was amazing ! Kind quick and informative .
Ron is AWESOME! I had a national pest extermination company for several years and nothing was getting accomplished. I have seen a significant decrease in the last several months that I started with 1st Response. Ron is very committed to getting the problem fixed and is very knowledgeable and a great guy! He…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 130 | $56–$124 |
| Bug & insect extermination | 120 | $56–$131 |
| Home inspection | 93 | $50–$119 |
| Rodent extermination | 87 | $79–$246 |
| Ant extermination | 71 | $58–$199 |
| Spider extermination | 58 | $60–$148 |
| Hornet & wasp extermination | 53 | $111–$282 |
| Cockroach extermination | 34 | $65–$182 |
