How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE1st Response Pest Management
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews
Report card
Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Response Pest Management for 8 kinds of job.
1st Response Pest Management for general pest inspection
Clear ✕All 132 Google reviews tagged “General pest inspection”
I have regular service with 1st Response and I always renew as they provide exceptional service. even with outside service, they announce themselves, explain the service to be provided, friendly, responsiveness (via email) with questions,. Overall a great experience and since they've started have had no issues.
Caden is always polite and respectful. I am glad that he is the technician assigned to our home.
Very personable technician. Answered our questions. Good service.
Cody was awesome, he was very thorough and knowledgeable about what needed done at our property! Grateful he came out even in the poor weather!
We noticed tiny ants in our office today and called 1st Response. They immediately sent a technician out to do an inside service (the previous service had been just the exterior). Drew Nivens was extremely knowledgeable and thorough, crawling under furniture and into tight corners to apply the treatment. He…
Great service!
Caden is the man. But every technician that has come out has been top notch and the service desk is always very helpful great company
Jason is so professional and thorough! Totally wrecked and 1St Response and totally recommend Jason! Thank you, Jason
Caden is very diligent in his services and communicates in a pleasant and informative manner. He is an excellent asset for 1st Response!
1st Response has been taking care of our condo for many years and they do excellent work!!
Tech was nervous but did a good job, his trainer did a great job walking him through the process and helped when he had questions. Great job guys!!
We have pest services performed quarterly. Jason was the technician this July. Jason is always professional and extremely knowledgeable. Excellent work and trusted service. He has REALLY helped with a rodent issue. Another very good job and a trusted professional!!!
Prompt professional and courteous! We are very lucky to have found Bobby and 1st Response!
Workers are helpful, knowledgeable, and responsive
Our technician, Chris, has always been prompt, thorough and kind when he is at our home. We appreciate the time he takes to ensure our home is pest free.
david was super friendly and quick to get through my apartment!
Professional, prompt and through
Hunter did a great job and was very personable as well.
David came in for the pest control checkup and got in and out quick. I appreciate him.
David was great, let me know if I had any activity and was super friendly!
Had my spring application done by Colt. On time, did everything we asked for. In and out with a job well done. I recommend 1st Response anytime some asks about pest control.
Technician communicated prior to appointment time to provide an ETA update. He was professional and informative.
Daniel did a great job and talked with me about the service, explaining where he found issues and taking great care to make sure my kids were safe. Thank you so much!!
Jason Ivanski was so friendly and helpful. He reaffirmed what would be happening with our services going forward. In addition, he helped us know that we could call back & get help any time a problem with critters reoccurs. Very happy with them!
Patched up my soffit holes that had gotten some critters, fast friendly and quality
Quick response to our concerns and took care of it.
This company is like a fine wine, they get better with age. Thanks for through service.
Jason did great he was friendly professional
Excellent customer service! Very friendly and professional.
Very polite and professional. Answered any questions I had. Great service.
Kenneth was here today and I was happy that he reported no hits on our mouse baits!! You guys took great care in riding my house of mice and I'm thrilled. 5 stars for Kenneth!!
Chase was great - thorough, courteous, and very helpful! We really felt like he took his time to answer our questions and make sure everything was taken care of well!
Friendly service great communication knowledgeable about pest issues
Service was done timely; Representative was knowledgeable and professional in performing his duties. Thank you.
This is a very professional company. They listen and respond quickly and with knowledge. I rely on them to do what is best for my property. I have used this company for over 16 years. They are always consistently excellent! The technician, Colt, was excellent in his work, very thorough and knowledgable. He went…
Jason is great can’t say enough good things about him. He’s professional, always on time and goes above and beyond to make sure I’m happy. Thanks so much for keeping my home big free!
This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!
This is the BEST COMPANY you could possibly deal with !. They are immediately responsive to any concerns you may have. Professional, friendly, and highly qualified. Completely comfortable giving the highest scores possible.
1st Response is a great company! I have used them for years! Kenneth is a wonderful service technician and always goes above and beyond to make sure everything is taken care of plus some! Thank you!
Kenneth took the extra care when working around our patio furniture and electronics!
We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…
Bobby was great, very professional and personable. He explained services well and listened to my concerns.
Kenneth always does the most amazing job and treats our home like it’s our own. We definitely recommend 1st Response!
Ken has been our go to guy from first response. He always explains how he’s going to treat any pest problems we’re having and why. Ken is professional and courteous and we have been very happy with him. I recommend first response pest control to anyone who needs the services they provide.
David was very nice and informative
Jason is always thorough, professional and courteous. 1st response has always been easy to communicate with and quick to respond to questions, concerns or services beyond quarterly treatments. Rescheduling due to weather or other unforeseeable issues is never a problem and they always get us taken care of sooner than later!
Ed did a great job, was very informative and helpful. Definitely recommend!
Always there for us. Would completely recommend.
Chris was exceptionally awesome. He was very friendly, efficient, and diligent. He did a fantastic job! I don't think the pests were happy about Chris, but I sure was. Frankly all the staff I have interacted with at 1st Response over the last several years have been incredible. You don't see such great customer…
Nate was very professional and explained exactly what he was doing!
Ed was very professional, kind, patient and detailed when explaning the service. He even provided advise to protect my pups from being exposed to the treatment. I am very happy with the service, and will definitely recommend 1st Response to my family and friends.
Kenneth has been to our home on many of our quarterly checks. He is always professional and helps to explain what he is doing and things we can do as well. The scheduling office is great to work with. Great company all the way around.
Ron & David are Amazing
Ed from 1st Response was great! He explained everything about the service program that we signed up for including all of the safety information about the products being used. I felt reassured that my pets would be safe and our home would be protected. I would highly recommend 1st Response to everyone!
Very professional and timely.
1st Response Pest Management is my go- to company to keep pests in check! Recent service completed by Kenneth. He was on-time, professional, respectful of the property, and provided education about pest control solutions. Very pleased with 1st Response. They consistently provide excellent customer service !
David is very kind
David was so helpful and professional he came in and sprayed, he was so polite and helpful...
Wonderful customer service by office staff and in the field technicians. Recently Justin Almodovar went the extra mile to complete the quarterly treatment with some added instructions from us which he took in stride.
1st Response has serviced our home for at least 7 years now and we have had no insect issues in the house or our basement since we hired them (we had a centipede problem prior to hiring them). They are always very professional, polite and take care of the house and all additional structures (shed, dog house, even a…
1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.
David was wonderful to work with! He was kind and pleasant, and was very thorough! He not only sprayed around the problem areas where we had seen carpenter ants and spiders, but also sprayed around areas that could look problematic to ensure nothing else would get in. He also proactively informed me to keep our cat…
Jason was very friendly and answered all of my questions.
David was fantastic, thorough and very professional. He did a thorough inspection to determine where the mice were entering. Took pictures of possible entry areas Will be back in 2 weeks to determine final repairs. He was excellent!
amazing service! David was very thorough and quick :)
David was very welcoming and professional
In my second year and continue to be satisfied with the service. Giving the full stars as their whole team makes it easy to be a customer. I often call up with a problem where I start with explaining all the things I've tried to do myself and they smile and remind me they're there to help. The team that comes out to…
1st Response has been a wonderful company so far! They are taking care of our termite problem and we signed up for the quarterly pest spray plan. They are so responsive if you call with any questions or concerns and will come right out when needed. They are always professional and kind! We recommend this business to neighbors, friends and family.
Always friendly, and courteous. The team is quick and thorough and always respond quickly to our needs. Thanks Nate for today.
Was in and did the job. 1st sleep, with out Bugs. Thanks Dave You’re the best.
I noticed a roach crawling along my wall and immediately reached out to my apartment complex management. They added my apartment to 1st Response Pest Management's list, and they came the next day (happened to align with their visits every other Wednesday). David was very professional and easy to talk to about this…
Afternoon, David did a general inspection at my apartments on 4/4/23 in Columbus, Oh and his mannerisms, professionalism, and friendliness made the experience easy and comfortable. I work from home as well, so the value of respect he gave was astonishing. Whole process was quick and great. Thank you!
We have used 1st Response for years and have nothing but good experiences. They are always very through and it's incredibly easy to get an appointment. Highly recommend
David was great, thank you for your services! Very good, professional company. Highly recommend.
Jeremy was very thorough, & professional. I appreciate his suggestions & him taking his time to check everything thoroughly.
David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…
Our technician David was very helpful answered all questions and offered all services.
We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…
Been a customer for a few years. Highly recommended!!
One of the most professional companies I have ever used. The instant change in bugs/rodents in our cabin was remarkable. We close it down for the winter and they were very flexible with working the treatments around our schedule. If you have a current issue or need a regular service 1st Response is your only choice.
Expect 5-Star White Glove service every time!
David was great! He came to my apartment for an inspection and sprayed for the roaches lingering from past residents. He thoroughly treated my apartment and was very pleasant and quick. Would 100% recommend and use again.
Both the technicians listened to my questions/concerns and they helped me choose the right package for my needs. They also walked the property with me and very professional. I can't thank Chris and Jason enough for understanding my concerns.
First Response Pest Management is a first class business! They are prompt in answering my calls, appointment times, and they help keep our house safe for our family. Their customer service is second to none! I recommend First Response Pest Management to family and friends, as I want them to receive the same great service as my family!!
My technician is always on time and very professional taking the time to explain the service and any findings around or in my house.
Great company! I recently hired First Response and I couldn't be more pleased. The technicians were professional and knowledgeable and quickly solved my pest problem. They were also very affordable and I highly recommend their services to anyone with a pest issue.
Amazing company to work with! From their customer service and technicians all the way up to the owner of the company. Everyone is professional and they provide outstanding service. I had a mice and bug problem when I first moved into my home 7 years ago. I’ve been using 1st Response since day one and those issues…
I have been using the services of 1st Response Pest Management for several years. I like the professionalism and courtesy demonstrated by the entire staff, especially Ed Nikodem who normally does my house inspections. I also appreciate that if I have any problems the company extends availability to look into the issue in a timely and knowledgeable manner.
Top notch service! Responsive, informative, affordable. Highly recommended. Initial inspection performed by Larry - complete and thorough.
DAVID was so nice and funny made the whole staff laugh what a gentleman very professional. THANK YOU, DAVID, :)
I live in an apartment complex and had some drain gnats issues. The service rep was professional and friendly and answered all my questions once he treated the drains for me. Thanks.
He checked out my apartment for spots shrew or mice could be getting in. He was quick and efficient
This is the company my apartment complex uses. Alway Professional & Friendly!
I live in Bent Tree apartment complex and the set up a service for our apartments to be sprayed for preventative measures. I didn’t get the guy’s name but he was friendly, professional, and was in and out with no inconvenience to me. And I’ve never had an insect problem.
Very detailed and covered all the areas.
So far we have had a great experience with this company. David is professional, kind, and easy to talk to!
David came out and did a wonderful job. He was very friendly and professional and got the job done. Would highly recommend.
David was a professional and kind when listening to my crazy description of what I was finding in our place. He made sure to cover all areas of concern and was quick and efficient. Did a great job! Thanks!
David was very nice, efficient, and thorough
DAVID FORD WAS VERY HELPFUL AND QUICK AND very thorough with his work 10/10
Our Route Manager, Dave F., was courteous & efficient during today's quarterly inspection. I appreciate his professionism and timeliness when he visits. Thank you!
We’ve been working with First Response for years now and I can’t say enough good things about them. They are always incredibly responsive. They always take extra care when placing bait inside our house as we have cats and their techs are always friendly and professional.
1st Response and Route Manager David Ford have been a terrific company to keep our pest management under control. They are always on time and openly communicate with any problems you may have. Please seek out their expertise if you are in need of pest management.
David was an awesome guy , very professional,and helpful!
Although I’m not currently a customer I used them for five years and they are trustworthy and the best pest control company in Columbus and the surrounding area. I highly recommend them.
Friendly and thorough. Safety and COVID conscientious.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 130 | $56–$124 |
| Bug & insect extermination | 120 | $56–$131 |
| Home inspection | 93 | $50–$119 |
| Rodent extermination | 87 | $79–$246 |
| Ant extermination | 71 | $58–$199 |
| Spider extermination | 58 | $60–$148 |
| Hornet & wasp extermination | 53 | $111–$282 |
| Cockroach extermination | 34 | $65–$182 |
