Experts Reviews · Company report
1st Response Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

1st Response Pest Management

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews

Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Response Pest Management is better than 93% of bee removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Response Pest Management is better than 88% of bee removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Response Pest Management is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Response Pest Management is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Response Pest Management is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Response Pest Management is better than 75% of bee removal services.B
75

Reviews for your job

Customers hired 1st Response Pest Management for 8 kinds of job.

1st Response Pest Management for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15

All 13 Google reviews tagged “General wildlife removal”

Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the BEST COMPANY you could possibly deal with !. They are immediately responsive to any concerns you may have. Professional, friendly, and highly qualified. Completely comfortable giving the highest scores possible.

Bug & insect exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
AutumnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kenneth Wilson was extremely thorough in his service. He answered questions and was very informative. The service from this company is always excellent. Kenneth and those in the past have always been very friendly. I highly recommend this company for your pest management needs.

Ant exterminationRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Courtney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this company. Thank you Nate for coming out. They always do such great work.

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Roger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lisa was wonderful in handling the logistics. Ron and Jason were extremely professional and their expertise and integrity were apparent throughout the entire process. I would recommend 1st Response Pest Management to everyone!

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an unexpected issue with a bird getting stuck in a vent in our home. 1st response was quick and Ron was great! He was professional, thorough and eased my anxiety of the situation. He talked me through the details and even came out the next day when I had a concern about another possible entry point. I would definitely use again!

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
JimLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had another service completed this Saturday. Once more I’m satisfied. The tech that came out, unfortunately I didn’t get his name, it was the guy with long hair and athletically built. He did amazing work with attention to details. He came prepared to service inside of my home with plastic shoe covers. I truly…

Hornet & wasp exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
AladinLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional and a great value. Ron and his crew came out and removed a bird’s nest from an exhaust vent and protected it from future intrusion in under an hour. They even protected another exhaust vent that was unaffected. Sherry in the front office was a delight to work with (as was Ron and his crew). I…

Customer photo from Aladin's reviewCustomer photo from Aladin's review
General wildlife removal
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Expect 5-Star White Glove service every time!

Home inspectionGeneral pest inspectionGeneral wildlife removal+ Professionalism+ Value
Jaclyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ron and Jason were fantastic! I live in an older house and they went above and beyond to do the clean up and exclusion needed in my attic so I don't have anymore problems with wildlife. They also got me set up for one of the 365 plans and sprayed my house/cellar the same day.

Bug & insect exterminationGeneral wildlife removal+ Professionalism
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called after a few birds were trapped at our business, they scheduled quick to assess the problem. Ended up working on the weekend to make sure the birds weren’t in all weekend that would have surely caused bigger problems. Highly recommended!!

General wildlife removal+ Responsiveness+ Quality+ Professionalism
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason Ivanski personifies professionalism and expertise. Thank you 1st response for promptly responding to our needs. Great company that we highly recommend!!

Ant exterminationGeneral wildlife removal
Bhaskar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Quality

Price

$145+34% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 63%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection130$56–$124
Bug & insect extermination120$56–$131
Home inspection93$50–$119
Rodent extermination87$79–$246
Ant extermination71$58–$199
Spider extermination58$60–$148
Hornet & wasp extermination53$111–$282
Cockroach extermination34$65–$182

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