How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE1st Response Pest Management
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews
Report card
Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Response Pest Management for 8 kinds of job.
1st Response Pest Management for hornet & wasp extermination
Clear ✕All 53 Google reviews tagged “Hornet & wasp extermination” · showing 40
Bobby was great! He accessed the situation inside and out, nest being inside the walls, and then treated the area. When he was finished, he told us what to expect as far as the product eliminates the queen and larva and how many days it would take before I could safely get back to my remodeling. Thanks Bobby!
Chris arrived to treat a wasp issue we were having. He was a great technician! He was punctual, friendly, explained everything he was doing and why, and was very respectful of our property. Thank you!
Caden is the man. But every technician that has come out has been top notch and the service desk is always very helpful great company
I called and they quickly schedule me for service. No hassle on the phone from the customer service rep. Technician was at my in less than 24 hours and destroyed the in-ground yellow jacket nest. Awesome experience.
David went above and beyond my expectations. He was fast, friendly, and professional. I had a potato bug issue and I have yet to see any bugs since then. Thanks!
Workers are helpful, knowledgeable, and responsive
David came out a got rid of a wasp nest pretty quick !! 🙌🏼 thank you
Hunter was very professional and courteous.
David did an amazing job. He was very informative on the questions I had for him.
Bobby was courteous, knowledgeable, listened to my concerns, explained the process to rid the yellow jackets.
Bobby explained the entire process and everything that he was doing. He was thorough in his job. We always appreciate 1st Response and the results.
Top notch enterprise! They are on time and efficient. We are so glad we arranged to have them take care our insect issues! Chris is very pleasant and extremely efficient. He performed all the services diligently .
Chase explained what he was going to do and asked if I had any questions. Very well informed gentleman; I would like to see him again.
Chris did a great job and went above and beyond to make sure all traps were done even the ones in the small attic space. Thanks Chris!!
I will never use another pest control service at my house. 1st Response has eliminated all pests from my home, and has for years.
Caleb was great and took care of all my requests. Very professional and nice.
Hunter was very professional and knowledgeable. He treated areas outside, where yellow jackets were coming into my home and inside, where they were nesting in my basement. He made sure that I was aware to stay out of my basement for several days and he even taped areas around my basement door to be sure that no…
Great experience with Jason!
This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!
1st Response is a great company! I have used them for years! Kenneth is a wonderful service technician and always goes above and beyond to make sure everything is taken care of plus some! Thank you!
Once again, great experience!!!! Very thorough and professional!!
We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…
Not much to tell. The service representative came here and let me know what he was doing, and did just exactly what he said he was going to do. There were no problems He worked very efficiently, and when he completed the treatment the only way you would have known he did anything what is the little sign posted in…
Jason was very professional and answered any question that I had I recommend them to anyone
Chris was exceptionally awesome. He was very friendly, efficient, and diligent. He did a fantastic job! I don't think the pests were happy about Chris, but I sure was. Frankly all the staff I have interacted with at 1st Response over the last several years have been incredible. You don't see such great customer…
David did great job
I've been a customer of 1st Response Pest Management company for years and have been extremely happy with them. Every encounter is pleasant, they care and their associates are very knowledgeable and polite. I live in the country surrounded by farm fields so you can imagine the rodents, spiders, etc. that I would…
Nate was very professional and explained exactly what he was doing!
Kenneth has been to our home on many of our quarterly checks. He is always professional and helps to explain what he is doing and things we can do as well. The scheduling office is great to work with. Great company all the way around.
This was my first time using 1st response. I was able to make an appointment quickly. Ed was amazing and very knowledgeable! He was also very efficient. He took time to answer all my questions and even looked at another location for me. I will definitely be using 1st response again if I have another issue! Hands down amazing service and quality!
Ed from 1st Response was great! He explained everything about the service program that we signed up for including all of the safety information about the products being used. I felt reassured that my pets would be safe and our home would be protected. I would highly recommend 1st Response to everyone!
1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.
Had another service completed this Saturday. Once more I’m satisfied. The tech that came out, unfortunately I didn’t get his name, it was the guy with long hair and athletically built. He did amazing work with attention to details. He came prepared to service inside of my home with plastic shoe covers. I truly…
Mosley always does a good job very professional and our family dog loves him. We like to keep Mosley he the man.
In my second year and continue to be satisfied with the service. Giving the full stars as their whole team makes it easy to be a customer. I often call up with a problem where I start with explaining all the things I've tried to do myself and they smile and remind me they're there to help. The team that comes out to…
David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…
We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…
I'm very satisfied with this companies services. Thank you 1st Response for meeting all my needs.
I have used 1st Response twice to handle some yellowjacket nests around my house. They have been on time and have handled the issues quickly.
Company was very responsive to the needs that I had. My daughters room had hornets coming thru her ceiling. First response was the best response. They came right away after my internet message. Fixed the problem and offered a great service for other rodents around my house. Monthly service is a great deal.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 130 | $56–$124 |
| Bug & insect extermination | 120 | $56–$131 |
| Home inspection | 93 | $50–$119 |
| Rodent extermination | 87 | $79–$246 |
| Ant extermination | 71 | $58–$199 |
| Spider extermination | 58 | $60–$148 |
| Hornet & wasp extermination | 53 | $111–$282 |
| Cockroach extermination | 34 | $65–$182 |
