How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE1st Response Pest Management
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews
Report card
Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Response Pest Management for 8 kinds of job.
1st Response Pest Management for rodent extermination
Clear ✕All 88 Google reviews tagged “Rodent extermination” · showing 80
He stopped to say hello. I appreciated him taking the time to talk to me and advise me on what was done and the activity around the house. I greatly appreciated his customer service and his help and assistance on my property. He did a great job.
I have regular service with 1st Response and I always renew as they provide exceptional service. even with outside service, they announce themselves, explain the service to be provided, friendly, responsiveness (via email) with questions,. Overall a great experience and since they've started have had no issues.
David was very nice & fast!
very polite and efficient staff.
We have pest services performed quarterly. Jason was the technician this July. Jason is always professional and extremely knowledgeable. Excellent work and trusted service. He has REALLY helped with a rodent issue. Another very good job and a trusted professional!!!
Prompt professional and courteous! We are very lucky to have found Bobby and 1st Response!
Workers are helpful, knowledgeable, and responsive
Chris is a pro - refilled all the boxes inside and out. We'll drive the mice outta here! Thanks especially for service above the call when the huge shed gate splashed down - whew! (We had a same-day fix when the guy who cleans the house went over his job description too and used wood screws to prevent another episode.)
Hunter was very knowledgeable, professional and helpful.
Hunter did a great job and was very personable as well.
Top notch enterprise! They are on time and efficient. We are so glad we arranged to have them take care our insect issues! Chris is very pleasant and extremely efficient. He performed all the services diligently .
Drew was very kind and engaging
Had my spring application done by Colt. On time, did everything we asked for. In and out with a job well done. I recommend 1st Response anytime some asks about pest control.
Daniel did a great job and talked with me about the service, explaining where he found issues and taking great care to make sure my kids were safe. Thank you so much!!
Jason Ivanski was so friendly and helpful. He reaffirmed what would be happening with our services going forward. In addition, he helped us know that we could call back & get help any time a problem with critters reoccurs. Very happy with them!
Chris did a great job and went above and beyond to make sure all traps were done even the ones in the small attic space. Thanks Chris!!
Hunter was prompt and extremely professional. We were impressed with his overall attentiveness and knowledgeability. While on site, he’s scheduled a two week follow up appointment to monitor progress. He is a true asset to 1st Response and we are hopeful that the treatments are successful to control our issues.…
Technician was prompt and professional.
We contracted with 1st Response when we developed a mouse problem in our basement. From the first day they arrived and strategically set bait the mice disappeared. The technicians have all been great, and Colt, who came this week to check and reset bait was the best. He took time to answer questions and…
Bobby was very professional. He quickly identified the problem and the plan to correct it. I am pleased.
I will never use another pest control service at my house. 1st Response has eliminated all pests from my home, and has for years.
Nate is a wonderful technician and really knows this industry. He is always very friendly and answers any questions I have. He always does a fantastic job. No bugs at our church.
Service was done timely; Representative was knowledgeable and professional in performing his duties. Thank you.
This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!
1st Response is a great company! I have used them for years! Kenneth is a wonderful service technician and always goes above and beyond to make sure everything is taken care of plus some! Thank you!
Kenneth Wilson was extremely thorough in his service. He answered questions and was very informative. The service from this company is always excellent. Kenneth and those in the past have always been very friendly. I highly recommend this company for your pest management needs.
We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…
Bobby was great, very professional and personable. He explained services well and listened to my concerns.
Jason rules!
Ed did a great job, was very informative and helpful. Definitely recommend!
Always there for us. Would completely recommend.
David was great help! He came as soon as I called and talked me through the whole process! Super helpful and nice! Thank you again, David!!
I've been a customer of 1st Response Pest Management company for years and have been extremely happy with them. Every encounter is pleasant, they care and their associates are very knowledgeable and polite. I live in the country surrounded by farm fields so you can imagine the rodents, spiders, etc. that I would…
Nate was very professional and explained exactly what he was doing!
Ed was very professional, kind, patient and detailed when explaning the service. He even provided advise to protect my pups from being exposed to the treatment. I am very happy with the service, and will definitely recommend 1st Response to my family and friends.
Kenneth has been to our home on many of our quarterly checks. He is always professional and helps to explain what he is doing and things we can do as well. The scheduling office is great to work with. Great company all the way around.
We live 1st response pest management! Especially our technician Jason! He is professional and conscientious- always helpful and takes great care in servicing our home.
David not only helped setup a plan to remove a potential rodent infestation, he also was incredibly professional and educational. I enjoyed him explaining why he was doing what he was doing during the quick visit. Hopefully this resolves the issue. Thanks David!
Ron & David are Amazing
Tech name~~~ David. Very courteous and professional
Love this company. Thank you Nate for coming out. They always do such great work.
1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.
David from 1st Response was awesome! He was friendly and courteous. The mouse trap that I set caught a mouse, and David was gracious in waiting for me to exit so that he can "contain" the mouse.
Mosley always does a good job very professional and our family dog loves him. We like to keep Mosley he the man.
I was very pleased with my services provided by exterminator David,he was polite and very informational, I would recommend services with this company
David was thee greatest. Very professional and informative it was a pleasure would recommend this company to everyone
David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…
We have been a customer of 1st response for around a decade now. They have always been responsive and professional. They squeeze you into their busy schedules on emergency basis. They are always up to date with the most current information and knowledge of pest management and best practices. Chris in particular…
Kenneth was great. Saw the problem and went above and beyond to meditate and prevent any further problems! 1st Response is the best! I would recommend them to everyone!
One of the most professional companies I have ever used. The instant change in bugs/rodents in our cabin was remarkable. We close it down for the winter and they were very flexible with working the treatments around our schedule. If you have a current issue or need a regular service 1st Response is your only choice.
I want to say that first Response is an excellent company. Chris the technician was awesome! Thank you so much.
Amazing company to work with! From their customer service and technicians all the way up to the owner of the company. Everyone is professional and they provide outstanding service. I had a mice and bug problem when I first moved into my home 7 years ago. I’ve been using 1st Response since day one and those issues…
1st response has been extremely amazing. David our tech at work is professional, reliable, and trustworthy. He is super friendly and gets the job done! I have to give a shout to Larry our other tech too. He is professional, reliable and trustworthy too. And I can't say more amazing things about sherry and Lisa in the office. Amazing!!!!!!!!!!!
Justin did a great job. Arrived within the appointment time period. Explained what he was doing and answered all questions. Would love to have Justin service us again! Thanks.
David was excellent and very professional and personable.
Top notch service! Responsive, informative, affordable. Highly recommended. Initial inspection performed by Larry - complete and thorough.
We have a mouse or two and Larry was amazing. On time, professional. He even went into my attic through a very small, inconvenient entryway in the top of a closet. He educated me about mice and inspected every inch of my place, inside and out. The office staff was great, too!
Tech. came out to our complex, as soon as I put a maintenance order from seeing rodents. He came completed service and even followed up to ensure they were gone. He was friendly and professional. Thank you for servicing my apartment!
Had a great experience with David - he was polite, personable, and able to find where the mice were coming in within 5 minutes. He put all the traps down and followed up on time to ensure they didn't return - highly recommend them!
The guy did his regularly check up at my mothers after sealing up holes in her apartment at the garden off stelzer and ever since it’s been effective we haven’t seen any mice since. Appreciate the service
My apartment complex uses First Response. They are very friendly, professional, and efficient. Always give very clear details on the service and follow up.
I have been with 1st Response for little over a year and I have had mixed reviews of services done at my home. However recently I had Justin A come in to treat rodent issues and I have to say Justin did a phenomenal job as part of the service. Justin did a very good inspection all around the property and did a…
Company was very responsive to the needs that I had. My daughters room had hornets coming thru her ceiling. First response was the best response. They came right away after my internet message. Fixed the problem and offered a great service for other rodents around my house. Monthly service is a great deal.…
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I have used other services in the past but Response 1 outshines the others. I highly recommend them!
David was great!! Helpful and very knowledgeable!
Bobby Condon, the 1st Response technician that serviced our home on 6/21/22, was prompt, very courteous and professional. He explained in detail the services he was performing and did a thorough job. This was my initial experience with 1st Response and I'm sure that they will do a great job going forward.
Our business has been with 1st Response for a few years now and I can’t say enough good things about them. Our tech David Ford is super helpful and knowledgeable. David took extra time to go around the facility to show me problem areas and what we could do to moving forward to get rid of those unwanted pest. I highly recommend1st response and David!!
Bobby was great at explaining what he was doing and making the process go smoothly. We have noticed a HUGE difference in the rodent problem. Very very pleased with the service we received. Reasonably priced and they responded quickly.
Although I’m not currently a customer I used them for five years and they are trustworthy and the best pest control company in Columbus and the surrounding area. I highly recommend them.
Friendly and thorough. Safety and COVID conscientious.
1st Response are always friendly and responsive to our needs; also, the spiders went away!
Always professional. Never had issues with them even when I asked for them to come out again for a persistent issue.
I really cannot say enough good things about 1st Response. I have had multiple positive experiences with them. Once, I woke up to find a bunch of ants in my kitchen the day before leaving on a weeklong vacation. I called 1st Response right away and even though they didn't have plans for anyone to be in the field…
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 130 | $56–$124 |
| Bug & insect extermination | 120 | $56–$131 |
| Home inspection | 93 | $50–$119 |
| Rodent extermination | 87 | $79–$246 |
| Ant extermination | 71 | $58–$199 |
| Spider extermination | 58 | $60–$148 |
| Hornet & wasp extermination | 53 | $111–$282 |
| Cockroach extermination | 34 | $65–$182 |
