Experts Reviews · Company report
1st Response Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

1st Response Pest Management

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,322 Google reviews

Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Response Pest Management is better than 93% of bee removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Response Pest Management is better than 88% of bee removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Response Pest Management is better than 100% of bee removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Response Pest Management is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Response Pest Management is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Response Pest Management is better than 75% of bee removal services.B
75

Reviews for your job

Customers hired 1st Response Pest Management for 8 kinds of job.

1st Response Pest Management for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Spider extermination” · showing 40

Chuck12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Have used them for years. Always been great service. First time with Cody as our technician. Great job and asset for the company.

Paid $140–160Reasonable priceHome inspectionSpider extermination
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cody was awesome, he was very thorough and knowledgeable about what needed done at our property! Grateful he came out even in the poor weather!

Great priceSpider exterminationGeneral pest inspection
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cody was great listener and addressed all home concerns.

Reasonable priceSpider extermination
Ana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and caring of property. Awesome!

Paid $60–80Great priceSpider exterminationAnt extermination
SusanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have pest services performed quarterly. Jason was the technician this July. Jason is always professional and extremely knowledgeable. Excellent work and trusted service. He has REALLY helped with a rodent issue. Another very good job and a trusted professional!!!

Paid $180–200Great priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Monika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

David went above and beyond my expectations. He was fast, friendly, and professional. I had a potato bug issue and I have yet to see any bugs since then. Thanks!

Not sureBug & insect exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David was great and was super fast!

Great priceSpider extermination
lil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i’ve had david come out twice now, my apartment over sees the water grassy area so i’m at more risk for bugs, he goes above and beyond to spray every inch of my house like i was the one doing it, even the front and back patio door and windows to insure both sides are protected from the bugs getting in. as a mother i…

Not sureSpider exterminationBug & insect extermination
B5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David did an amazing job. He was very informative on the questions I had for him.

Not sureHome inspectionHornet & wasp exterminationSpider extermination
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, prompt and through

Paid $200+Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hunter did a great job and was very personable as well.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Top notch enterprise! They are on time and efficient. We are so glad we arranged to have them take care our insect issues! Chris is very pleasant and extremely efficient. He performed all the services diligently .

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChuckLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had my spring application done by Colt. On time, did everything we asked for. In and out with a job well done. I recommend 1st Response anytime some asks about pest control.

Paid $60–80Great priceHome inspectionRodent exterminationSpider extermination
SarahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daniel did a great job and talked with me about the service, explaining where he found issues and taking great care to make sure my kids were safe. Thank you so much!!

Reasonable priceHome inspectionRodent exterminationSpider extermination
NormaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jason Ivanski was so friendly and helpful. He reaffirmed what would be happening with our services going forward. In addition, he helped us know that we could call back & get help any time a problem with critters reoccurs. Very happy with them!

Paid $200+Reasonable priceHome inspectionRodent exterminationSpider extermination
ZLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris did a great job and went above and beyond to make sure all traps were done even the ones in the small attic space. Thanks Chris!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chase was great - thorough, courteous, and very helpful! We really felt like he took his time to answer our questions and make sure everything was taken care of well!

Paid $60–80Great priceHome inspectionSpider exterminationGeneral pest inspection
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I will never use another pest control service at my house. 1st Response has eliminated all pests from my home, and has for years.

Ant exterminationBee exterminationCockroach extermination
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is a very professional company. They listen and respond quickly and with knowledge. I rely on them to do what is best for my property. I have used this company for over 16 years. They are always consistently excellent! The technician, Colt, was excellent in his work, very thorough and knowledgable. He went…

Home inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sylvia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is a wonderful company to work with. Their customer service is absolutely outstanding. They really care about their customers and make sure you are happy. Ed came out and solved where my wasp problem was coming from with a tiny little camera!

Hornet & wasp exterminationRodent exterminationSpider extermination
chelsea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

1st Response is a great company! I have used them for years! Kenneth is a wonderful service technician and always goes above and beyond to make sure everything is taken care of plus some! Thank you!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dan, our tech was wonderful. Hope he comes back here again!

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Sylvia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had a contract with 1st Response Pest Management for two years and are very pleased with their service. In addition to our regular inspections and service, they have come out several times in response to problems that came up between these. The first time concerned carpenter bees which they came out and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Professionalism
JasonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ed did a great job, was very informative and helpful. Definitely recommend!

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Seth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always there for us. Would completely recommend.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AlphonzoLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was who came out. He came out and was extremely professional and understanding.

Ant exterminationBug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Norris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer of 1st Response Pest Management company for years and have been extremely happy with them. Every encounter is pleasant, they care and their associates are very knowledgeable and polite. I live in the country surrounded by farm fields so you can imagine the rodents, spiders, etc. that I would…

Bug & insect exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nate was very professional and explained exactly what he was doing!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Georganne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David is always very kind and does his job well and quickly!

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
JeannettLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ed was very professional, kind, patient and detailed when explaning the service. He even provided advise to protect my pups from being exposed to the treatment. I am very happy with the service, and will definitely recommend 1st Response to my family and friends.

General pest inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We live 1st response pest management! Especially our technician Jason! He is professional and conscientious- always helpful and takes great care in servicing our home.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David is a beast!

Spider extermination+ Quality
ChrisLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ed from 1st Response was great! He explained everything about the service program that we signed up for including all of the safety information about the products being used. I felt reassured that my pets would be safe and our home would be protected. I would highly recommend 1st Response to everyone!

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and timely.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Charveyia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was awesome and always is! Thorough and we need have issues after.

Spider extermination+ Punctuality+ Quality+ Professionalism
Jared6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1st Response is the best! They always answer their phones. The service techs go above and beyond each visit. If a followup treatment is requested, they come out quickly and no questions asked. We have the fortune of working with Kenneth and he is very helpful, thorough and professional every time he comes to the house.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was wonderful to work with! He was kind and pleasant, and was very thorough! He not only sprayed around the problem areas where we had seen carpenter ants and spiders, but also sprayed around areas that could look problematic to ensure nothing else would get in. He also proactively informed me to keep our cat…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
JimLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had another service completed this Saturday. Once more I’m satisfied. The tech that came out, unfortunately I didn’t get his name, it was the guy with long hair and athletically built. He did amazing work with attention to details. He came prepared to service inside of my home with plastic shoe covers. I truly…

Hornet & wasp exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David has helped twice, both times when the weather starts to warm up with small ants and big spiders coming around. He helps us understand why ants and spiders would enjoy the indoors and how to prevent them. He was respectful of the home, putting covers on his boots. He is conscientious of any animals in the home…

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
pickerington1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David, sherry and first response in general are an absolute pleasure to work with. no matter the situation they are prompt, on time, and try their best to accommodate all of our requests and needs no matter the situation. We are always satisfied no matter what we hire them to treat. if you're looking for a…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (19 more) →

Price

$145+34% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 63%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection130$56–$124
Bug & insect extermination120$56–$131
Home inspection93$50–$119
Rodent extermination87$79–$246
Ant extermination71$58–$199
Spider extermination58$60–$148
Hornet & wasp extermination53$111–$282
Cockroach extermination34$65–$182

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