My girl friend and I had our first session we are looking forward to having more sessions with Kala

2 Love1, Counseling Services Texas & New Mexico
2 Love1, Counseling Services Texas & New Mexico at a glance
Google reviewers rate this El Paso counseling practice 4.9 out of 5 based on 46 reviews, with the owner responding to 78 percent of feedback. Clients frequently praise the availability of individual, couples, and family therapy, noting that counselors provide practical techniques for anger management, parenting, and relationship issues while maintaining a supportive atmosphere. Scheduling flexibility, including last-minute Zoom appointments, is also a common positive theme. However, one recurring criticism involves difficulty reaching the office by phone during advertised hours, with callers reporting no answer despite multiple attempts.
- Google rating: 4.9 out of 5 from 46 reviews (98% five-star).
- Reviews on this page: 46 Google reviews (42 with written comments, 2 with photos).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: August 16, 2026.
- Service: Therapist serving El Paso, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
- 5 stars4598%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
- Praise39100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1231%
- Would recommend1231%
- Quality & results410%
- Communication410%
- Honesty & trust410%
- Price & value25%
- Speed & response13%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the very first session, she made me feel truly heard—completely professional, never judgmental, and always helping me self-realize what I was doi…”
“I’d highly recommend 2ove1 for any counseling services.”
“We recently had our first marriage counseling session with Kayla, and it was a wonderful experience.”
“He was very easy to talk to, down to earth, great sense of humor, listened to everything we had to say and gave us solid useful advice.”
“Very well instructed and reliable counseling services lots of learning one can do for yourself and your partner here”
“They are flexible in their schedule and pricing is reasonable.”
“However, Kayla made us feel immediately comfortable and respected.”
People customers mention
- Chuck 10 reviews
- Angela 6 reviews
- Harre 3 reviews
- Kayla 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
My girl friend and I had our first session we are looking forward to having more sessions with Kala
Very well instructed and reliable counseling services lots of learning one can do for yourself and your partner here
24/7? I called many times at different times and no answer. This was something that required immediate attention yet no one was available. Set your hours of operation correctly. Called many times yet no answer
We are currently seeing Dr Chuck Harre and although we just started therapy it’s been great so far. He is wonderful and he is helping us through a very difficult situation, I can’t wait to keep going to therapy and seeing what it does for us . Thank you so much for everything you do for people guys 🩵
Muchas gracias 2 Love 1 por excelentes sesiones y sobre todo el impacto que ha tenido en mi vida y la de mi familia, 100% recomendado.. Kudos to Janeth, Great counseling.
I had individual counseling with Janeth and she was amazing. She knew how to help me process and change personal habits and traits that were holding me back. I learned how to set healthy boundaries and what to look for in healthy relationships. My relationship with myself and family improved every session and in…
Photos
Customer reviews
4.9 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very well instructed and reliable counseling services lots of learning one can do for yourself and your partner here
Thank you for your response. Our goal is to provide practical guidance and a supportive environment where individuals and couples can grow and build a stronger bond and connection.
I can’t recommend 2 love1 enough, especially for their Anger Management course. My therapist was Ms. Carson, and she was absolutely incredible. From the very first session, she made me feel truly heard—completely professional, never judgmental, and always helping me self-realize what I was doing wrong or where I could improve. She gave me practical techniques to detect triggers and genuinely understand how to manage my anger. I noticed a real change after just one meeting, and by the end of the course, I honestly feel like a different, better person. I see things so differently now. Beyond the therapy itself, the whole setup is excellent. The course is pay-as-you-go with accessible prices, and the schedule is flexible enough to fit your needs. Each session lasts about an hour, but you never feel rushed—they really take the time to review the material properly. It’s not about just filling out a book and ticking boxes; you have real, meaningful conversations. After finishing the sessions, they also provide a certificate of completion. If you’re considering anger management or any other help they offer, do yourself a favor and go with 2 love1.
Thank you for the heartfelt review! We truly appreciate you taking the time to share your experience. We're so glad Natalie made such an impact on your journey. Thank you for recognizing the care we put into each session, our flexible scheduling, and our commitment for quality counseling!
24/7? I called many times at different times and no answer. This was something that required immediate attention yet no one was available. Set your hours of operation correctly. Called many times yet no answer
Thank you for your feedback. We want to clarify classes and sessions are 24/7. If we can still help with an after hours appointment please feel free to call or text us.
We are currently seeing Dr Chuck Harre and although we just started therapy it’s been great so far. He is wonderful and he is helping us through a very difficult situation, I can’t wait to keep going to therapy and seeing what it does for us . Thank you so much for everything you do for people guys 🩵
Thank you Claudia. We appreciate your feedback. We are honored to be part of your journey and are glad you had a positive experience so far. Dr. Harre is deeply helping navigate through time. Thank you for your trust.
Maria is great
Thank you Maria has such an in depth knowledge that provides impactful direction and insight.
Muchas gracias 2 Love 1 por excelentes sesiones y sobre todo el impacto que ha tenido en mi vida y la de mi familia, 100% recomendado.. Kudos to Janeth, Great counseling.
Thank you for choosing 2love1 counseling services for your precious needs!
I had individual counseling with Janeth and she was amazing. She knew how to help me process and change personal habits and traits that were holding me back. I learned how to set healthy boundaries and what to look for in healthy relationships. My relationship with myself and family improved every session and in return there is peace and harmony in my home. Janeth taught me personalized coping skills and healthy ways to process thoughts and emotions. Overall, I am extremely grateful for the positive outcome this brought to my life. Janeth was patient and understanding with my healing process. Thank you! ❤️
You have put in the hard work of what you learned to better your relationships. Thank you for your dedication.
My girlfriend and I just had our first couples therapy session and I was blown away with their services. Not only did they get us in last minute via zoom; our counselor Chuck was absolutely amazing. He was very easy to talk to, down to earth, great sense of humor, listened to everything we had to say and gave us solid useful advice. I’d highly recommend 2ove1 for any counseling services. Thank you again Chuck for everything!!
Thank you for trusting 2love1 and opening up to allow us to help guide and give you the right tools.
Absolutely love my therapist Kayla!!!
You are dedicated to your process and work in therapy. Im glad we could help you in this process.
2 Love1, Counseling Services Texas & New Mexico on Google Maps →
Business details
- Address: 4620 Montana Ave, El Paso, TX 79903
- Phone: (915) 222-0472
- Website: 2love1.org
- Service area: El Paso, TX
