How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE24 Hr. Emergency Plumbing & Hot Water Heater
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 645 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired 24 Hr. Emergency Plumbing & Hot Water Heater for 8 kinds of job.
24 Hr. Emergency Plumbing & Hot Water Heater for toilet repair
Clear ✕All 56 Google reviews tagged “Toilet repair”
Candace is amazing. Had a late night plumbing issue, Candace responded to the call immediately and was resourceful.
My toilet was backup at 3am, 24 hr emergency plumbing came into one hour to resolve my issue, I highly recommend
Used them for a second time for a leaking toilet supply line. Prompt, courteous service, quick fix. These guys are great.
Got my toilet snaked in 1 hour
I got my toilet snaked, I will use them again.
24 Hr. Emergency Plumber was thee best. I got my toilet replaced the same day. The customer service was fantastic.
This company stands out significantly compared to others. Although I cannot comment on their work at this time, as we have only had a consultation, I intend to hire them for this project and future endeavors due to their excellent communication and professionalism. The individual who answers the phone is…
Great service at great price also really fast response I will be calling should I need more help
They call ahead and arrive on time. They even wore booties when entering the house, which is super considerate.
Thank you, Candace! She jumped right in her car when I called at 3am for an emergency. She fixed the problem in 5 minutes and was so gracious about it. I'd recommend Candace and the company to anyone and will definitely call them first the next time I need a plumber.
Highly recommend this company, thank you.
Service was quick and efficient. Unclogged my toilet quickly
Great work, plumber came quickly and solved the leak in my bathroom very fast. Very responsive.
She did an amazing job and was very responsive and walked me through everything I would highly recommend.
She did an amazing job and was able to take care the situation very quickly and was very informative and friendly.
These are the people you want in a crisis, trust me!! I'm coming off of a wild 24 hours: A clogged drain led to nasty gunk water allllll over my bedroom which then led to flooding in my cellar. Doo doo water all up and through my home, can you hear me? Disgusting!!! Ew!!!! Unfortunately I was unable to pack all my…
Best plumbers in nyc.
Robert best plumber in the world. Great guy, super verse.
Excellent service from start to finish. The plumber arrived on time, diagnosed the issue quickly, and completed the repair neatly. The price was fair and transparent, and they made sure everything was working perfectly before leaving. Highly recommend this company for anyone who values professionalism and reliability.
Robert was extremely nice and super helpful and has a great personality to top it off. He was fast at diagnosing the problem.
They treated me like family, techs were super nice and very informative.
truly a life saver! got to my place so quickly and was so efficient. cannot thank her enough for her kind words and friendly attitude.
Great Team of people to work with. Excellent and affordable service at a reasonable price. I am so glad that found you. After all the horror stories and experiences I’ve had, finding you all last minute at such a pressing time and have you come through successfully. I have started spreading the word to all I know…
After hours call for clogged toilet, he was in and out in 20 minutes. Highly recommend!
Professional and quality of work.
24 Hr. Emergency Plumbing replaced my toilet as it had a crack underneath, the plumber was excellent in finding out my problem. I highly recommend.
Came quickly and got the problem figured out and dealt with fast! They have always been extremely reliable when I needed any services, would recommend to anyone having any sort of plumbing issues.
We appreciate the service today, I am impressed with the service, boiler back in service.
Kandace was swift and got the job done ✅ she also made sure to not only double but quadruple check to make sure the toilet was working. Five stars all around!
Got my boiler replaced, same day, I highly recommend. This was easy and simply.
Love the friendly customer service. They were able to respond quickly come and get the job done right! Thank you!
Highly recommend , i will be calling back if i have any issues
Plumbing company right on time for my emergency call. I highly recommend.
Dwight came highly recommended, I am thankful.
I am very impressed with my service, I will call again, plumber very informative.
My plumber was efficient and excellent
Went above and beyond. Did great work. I'm so grateful, with my results. My toilet is repaired.
Fixed a pipe in house now roof is leaking.
The plumber was so nice and understanding and seen the problem and fixed less than 30mins , received a early appointment than expected I’m very pleased with the service I received and recommended this company to every and anybody this is also my second time using this company both experiences were professional and punctual .
I called this company at 4am and I manage to get my hot water heater replace in 4 hours. I highly recommend
Candace was amazing! Came on time, was super professional, and fixed the problem really quickly. She said the issue was more complex, but she worked so hard to fix it and she did! 10/10 would recommend!
I used 24 Hour Emergency Plumbing for the first time after two months of issues with my toilet backing up and not flushing correctly. A previous plumber had come the month before, but wasn't very helpful and the same issues came back a few days later. I called 24 Hour Emergency after a holiday weekend and assumed…
Words cannot express how grateful I am for Candice and her team. It was 1am and my basement was flooding from the toilet. It's pouring outside and it's a Saturday. I tried to close the toilet valve but the water kept spewing. My mind was in a state of panic but Candice was very patient and reassured me through the…
Candace took my call and was very responsive. She asked me to send photos and my contact info and helped diagnose the problem within 10 mins. After confirming an appointment the plumbers showed up, were very nice, and completed the job to expectation. (Slight nit- it would’ve been amazing if they cleaned up the…
Prompt, professional, and reasonable!!! Saved the remainder of our weekend! Thanks so much!
Candace was very responsive, and kind and efficient. Would highly recommend!
Great service—Candace was friendly and got the job done. Would use again!
Robert the plumber was great! He was very professional and exacting. Candace was helpful and very responsive. Will definitely use them again. Great experience.
Candace was quick, responsive, professional, and amazing. I had a very last minute toilet clog that I couldn't fix on my own, and I needed to run out the door for work. Candace took care of my toilet within the hour and gave me good advice to make sure the problem didn't happen again. Highly recommended!
The person responsible for setting us up with a technician was extremely helpful and super responsive over text at 1 in the morning! We called 5 different places for an emergency repair late at night and they responded immediately. Candace, our technician was also amazing and fixed the issue within 10 minutes.
Replace my toilet today, it ws fst and great Thanks Rob
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 56 | $124–$417 |
| Water heater installation | 56 | $1.1k–$2.4k |
| Drain cleaning | 54 | $148–$393 |
| Plumbing pipe repair | 24 | $228–$988 |
| Water heater repair | 24 | $104–$380 |
| Plumbing leak detection | 19 | $122–$454 |
| Sewer cleaning | 14 | $176–$470 |
| Plumbing leak repair | 13 | $317–$1.7k |
