How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE24 Hr. Emergency Plumbing & Hot Water Heater
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 645 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired 24 Hr. Emergency Plumbing & Hot Water Heater for 8 kinds of job.
24 Hr. Emergency Plumbing & Hot Water Heater for water heater installation
Clear ✕All 56 Google reviews tagged “Water heater installation” · showing 20
⭐⭐⭐⭐⭐ I had a great experience with this plumbing company. They did a great job installing my water heater and cleaning out the drains. The work was done professionally, and everything was handled efficiently. I appreciate their hard work and attention to detail. I would definitely recommend them to anyone looking for reliable plumbing! Thanks
RESPECTFUL, COURTEOUS, AND QUICK!!!
My water heater broke unexpectedly and was able to get the unit assessed and replaced within 24hrs. Staff was professional and flexible, going above and beyond by removing and helping sort out refund of defective unit.
Thank you to Candace and Robert for coming to do an emergency evaluation and change of our leaking water heater. Their response was prompt, and they fully addressed any questions and concerns that we had.
24-Hour Emergency Plumbing replaced 2 gas water heaters at my home in Brooklyn. The crew was great, the installation was clean, and everything seems to be working well. Candace was easy to work with and helped make the entire process go smoothly. Very happy with the result.
I highly recommend this company, professional and very informative. I got my hot heater replaced in the middle of the night. Got my unit back up in running in 4 hours. I thank you.
I reached out to this company for the installation of a new hot water heater and without hesitation Candace was able to respond right away and schedule the installation at my earliest convenience. She arrived on time, worked efficiently and had everything installed without any issues. Overall, I'm very satisfied…
Highly recommend Candace and the 24 Hr. Emergency Plumbing team. We needed help fast on Friday night, and they delivered efficient, responsive, and professional service. They explained everything throughout the job and made sure to clean up before leaving. Also, the price quoted was the price paid—no surprises! We will definitely use them again!
24 Hr. Emergency Plumbing was able to replace my hot water heater, same day. I highly recommend this company.
We truly appreciate the level of service, water heater replacement was smooth & fast.
Super polite and very informative, I got my hot water replaced in 2 hours, with no delays, smooth process.
Candace was responsive and informative. I’ve worked with other professionals in the business that did not take the time to explain my options as thoroughly as Candace.
great service, very professional
They really cared about my issue and fixed it super fast. Kudos to their excellent service!
Brian was very professional and thorough in his approach. Although the problem wasn't easily solved, he did his best to figure it out and clearly outlined the next steps. I highly recommend. These guys know there trade.
We needed emergency repairs to our hot water heater during one of the coldest weeks this winter, and Candice and Dwayne were incredible. The moment I told Candice about our problem, she took it on as her own, and was determined to find the fastest and cheapest solution even though we had never hired her before. She…
I had a last minute job that needed immediate attention, and when I called, Candice took the time to share her expert advice regarding my water heater. She recommended an upgrade, something I already knew was necessary but had been putting off. Not only did Candice and her team complete the job that same weekend,…
Great service and knowledgeable, I would highly this company. I got my hot water heater replacement, the same day.
Candace and Roberto were attentive, professional and able to fix multiple issues in my basement with mere hours’ notice. They were able to answer every question, and I highly recommend and applaud the services they provide.
She did an amazing job and was very responsive and walked me through everything I would highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 56 | $124–$417 |
| Water heater installation | 56 | $1.1k–$2.4k |
| Drain cleaning | 54 | $148–$393 |
| Plumbing pipe repair | 24 | $228–$988 |
| Water heater repair | 24 | $104–$380 |
| Plumbing leak detection | 19 | $122–$454 |
| Sewer cleaning | 14 | $176–$470 |
| Plumbing leak repair | 13 | $317–$1.7k |
