How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE24 Hr. Emergency Plumbing & Hot Water Heater
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 645 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired 24 Hr. Emergency Plumbing & Hot Water Heater for 8 kinds of job.
24 Hr. Emergency Plumbing & Hot Water Heater for water heater repair
Clear ✕All 24 Google reviews tagged “Water heater repair”
Thank you to Candace and Robert for coming to do an emergency evaluation and change of our leaking water heater. Their response was prompt, and they fully addressed any questions and concerns that we had.
I had an emergency, my hot water heater was leaking. I called and spoke to Dwight, I was able to get a replacement in a few hours. I highly recommend this company, there are 24/7/365
I highly recommend this company, I got my hot water heater replaced and I was fully informed throughout the entire process.
Called about my Hotwater and im so thankful for the representative Ms.Candice I appreciate her pleasant and polite customer service.
Dwayne was called in to give a second opinion on a water heater that was broken. He was knowledgeable, thorough, and insightful. His 30 years in the business was fully on display. Some plumbers might have just started replacing parts but Dwayne diagnosed the problem by thinking through the process and then when he…
Candace was extremely helpful in arranging the repair of our boiler system (heat/ hot water). Very thankful for her attentiveness and ability to get the job done! Thank you!
Wonderful experience with this company. They responded quickly and were attentive throughout the job. Highly recommend!
24 Hour Emergency Repair lived up to their name. Answered the phone at midnight on a Saturday night (Sunday morning) and came quickly to help diagnose a leak from a hot water heater and pump out the flooded area. They came back on Sunday and installed a new water heater. They were extremely communicative through the…
Definitely recommend 24hr emergency plumbing, my tent didn’t have heat for about 4 days and they were quick and responsive to answer my call and send a plumber that day and figure out what the issue was. Robert was great he was able to figure out what the situation was 2 parts that needed to be replaced, even though…
I arrived home from a trip to find my entire basement covered in water. My water heater busted and it was 10:00 pm. I called popular name companies that said they couldn't help me because they do not fix water heater. I called another company who came to turn off the water but wanted to charge me an outrageous…
Emergency plumbing drain cleaning & home repair is by far one of the best to do it. Great and timely service with attention to detail. I can’t thank them enough for making sure my family had heat. Very professional and will get the job done.
Only service that was available 24hrs on a Sunday and answered there phone. Candace was very professional and got the job done in a timely fashion.
Whole staff was very helpful and caring when they came to fix my grandmothers water heater. Job was done well and professionally only took less than an hour. They even called me later that night to make sure everything was still ok and to wish us a happy holidays. Highly recommend if you’re looking for service. Very kind and hardworking
They were incredibly friendly and courteous, knowledgeable and were able to diagnose and fix the issue quickly.
Was very professional and knowledgeable. Loved that we were able to secure service the same day. Definitely will be using going forward for my plumbing needs.
Candace and her team are amazing and they mean 24 hours! Came over at 5am for emergency call (burst pipe) and had it under control within minutes, pumped out flooded basement and identified and replaced ancient and problematic pipes by midday restoring water to the house. Followed up with us to make sure we survived…
Great company to work with they were really responsive and worked with me to quickly replace my hot water tanks at a good price after Ida flooded us. Thanks again!
I am pleased to echo the comments below and to praise the remarkably quick and courteous service provided by the team from 24-Hour Emergency Plumbing. When my basement flooded and my two water heaters (including one for my tenants) were knocked out, I was so lucky to get 24-Hour Emergency as the first number I…
Candace was incredibly kind and they were able to replace our broken water heater on the same day we called. Cannot recommend highly enough.
This is one of the greatest companies I have been fortunate to meet. Robert, the plumber, contractor, carpenter, and more, has a dedication to no other. Whether it is staying long hours insuring your hot water heater is working 100% to making sure the mount of your tv is 100% installed even it means creating a…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 56 | $124–$417 |
| Water heater installation | 56 | $1.1k–$2.4k |
| Drain cleaning | 54 | $148–$393 |
| Plumbing pipe repair | 24 | $228–$988 |
| Water heater repair | 24 | $104–$380 |
| Plumbing leak detection | 19 | $122–$454 |
| Sewer cleaning | 14 | $176–$470 |
| Plumbing leak repair | 13 | $317–$1.7k |
