Towing service · Medford, OR · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 89 towing servicesiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★131 Google reviews · 21 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google rating: 4.9 out of 5 from 131 reviews (97% five-star).
Reviews on this page: 131 Google reviews (121 with written comments, 6 with photos).
Owner responses: the business replied to 24% of reviews.
Most recent review: October 29, 2026.
Service: Towing Service serving Medford, Oregon.
Data from Google, last updated November 2, 2026.
Score profile vs other towing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
333 TowingTowing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.333 Towing: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.333 Towing: 91/100 on this factor. Category median: 88.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.333 Towing: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.333 Towing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.333 Towing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.333 Towing: 83/100 on this factor. Category median: 64.A
83
Bar = this company · dark tick = category median.
Star ratings
131 Google reviews we collected
4.9of 5
5 stars12797%
4 stars11%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 121 written reviews
96%praise
Praise18296%
Complaints84%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price990%
Reasonable110%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6333%
Speed & response3820%
Would recommend3116%
Quality & results2915%
Price & value179%
Honesty & trust95%
Communication32%
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What a safe, kind, knowledgeable man who spoke to the mechanic personally before dropping me off there.”
“Best service: honest, prompt, responsive, efficient, with a great sense of humor.”
“We are forever grateful and highly recommend their efficient, reasonably priced services!”
“Your professional service and friendly attitude made this a pleasant experience and I cannot recommend you enough!”
“Really great service, been referring people here for a couple of years now and helpful every time I've gone through them”
“Pricing was fair and transparent with no surprises.”
“They are professional, trustworthy, reliable, and awesome.”
“Always kept me informed, highly recommend.”
People customers mention
Joe19 reviews
Ashland12 reviews
Pass3 reviews
Joseph3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 333 Towing for 7 kinds of job. Pick one to see what they paid and said.
AAlexandra10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Joe helped me pick up my car when it was overheating on the side of 97S a few miles outside of Weed - wow! What a safe, kind, knowledgeable man who spoke to the mechanic personally before dropping me off there. I am blown away by the care and kindness given to me during my stressful car incident. 10/5 stars
Local hauling
JJenniferLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I ran out of gas and i gave 333Towing a call and they delivered gas to me in under an hour and I was able to pay with cashapp. Which was great because I had no paper money on me. Courteous and kind and right on time. Definitely would call again if I needed roadside help . Oh and the price was definitely fair. Thank you again 333Towing!!!
KKelsey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Joe was incredibly helpful, going out of his way to get us towed when we broke down on a road trip. Thank you!
AAndrew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My dad and I got stuck on highway 5 last night and our car died, but 333 Towing pulled through and got us taken care of. Definitely reccomend
MMatthewLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Their service is absolutely amazing! I'm definitely going to keep using them from now on. They really went above and beyond!
Great priceLong distance hauling
SSherryLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
These guys saved us when our truck broke down on the Siskiyou Pass pulling a U-Haul trailer. They brought a flatbed truck and a tow truck and got us to a great repair shop in Ashland. We are forever grateful and highly recommend their efficient, reasonably priced services!!!
Joe helped me pick up my car when it was overheating on the side of 97S a few miles outside of Weed - wow! What a safe, kind, knowledgeable man who spoke to the mechanic personally before dropping me off there. I am blown away by the care and kindness given to me during my stressful car incident. 10/5 stars
Services: Local hauling
J
Jennifer GibbonsLocal Guide · 39 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I ran out of gas and i gave 333Towing a call and they delivered gas to me in under an hour and I was able to pay with cashapp. Which was great because I had no paper money on me. Courteous and kind and right on time. Definitely would call again if I needed roadside help . Oh and the price was definitely fair. Thank you again 333Towing!!!
K
Kelsey Vaughn3 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
These guys saved us when our truck broke down on the Siskiyou Pass pulling a U-Haul trailer. They brought a flatbed truck and a tow truck and got us to a great repair shop in Ashland. We are forever grateful and highly recommend their efficient, reasonably priced services!!!
Price assessment: Great price
Services: Local hauling
K
Kelly ConlonLocal Guide · 39 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
333 Towing was the only one who would tow my Dodge Charger EV. He went above and beyond for me the first dealership refused the car in Grants Pass he called the company to get a destination change to Medford dealership. All of this on Memorial day. Great guy and a great tow truck driver. Always kept me informed, highly recommend.
D
David White3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
