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369 Electronic Repairs

Phone repair service · Santa Clarita, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%72+22.2Experts Score= 83Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 21 TV repair servicesPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 62 Google reviews · 14 photos
97%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
5.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

369 Electronic Repairs at a glance

Customers frequently cite quick turnaround times, fair pricing, and professional communication when describing services for phones, consoles, and computers. Recurring themes include same-day repairs, honest advice on necessary work, and successful fixes for various devices ranging from Nintendo systems to vintage electronics. A pattern in low-star reviews involves dissatisfaction with specific controller repairs that failed shortly after service or unauthorized data deletion, though the owner did not respond to any of the sixty-two reviews.

  • Google rating: 4.9 out of 5 from 62 reviews (97% five-star).
  • Reviews on this page: 62 Google reviews (59 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 11, 2026.
  • Service: TV Repair Service serving Santa Clarita, California.

Data from Google, last updated November 2, 2026.

Score profile vs other TV repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction88Reliability72Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 88 (median 86)Reliability: 72 (median 75)Momentum: 100 (median 100)
369 Electronic RepairsTV Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.369 Electronic Repairs: 88/100 on this factor. Category median: 86.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.369 Electronic Repairs: 72/100 on this factor. Category median: 75.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.369 Electronic Repairs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

62 Google reviews we collected

  • 5 stars6097%
  • 4 stars00%
  • 3 stars00%
  • 2 stars23%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise10698%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2624%
  • Price & value2119%
  • Quality & results2019%
  • Staff & attitude2019%
  • Would recommend1514%
  • Honesty & trust55%
  • Communication11%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I went home the same day with a perfectly working system.”
  • “Great and fast service great price brought in some damaged iPhone and got them repaired within the hour didn’t wait long”
  • “I went to change a computer password, very good service, excellent work 👏”
  • “He was professional, kind, and quick to fix my charging port issues.”
  • “I would highly recommend coming here for console repairs”
  • “Amazing help, price, honest, and quick turnaround time!”
  • “Service was polite, they took my calls and answered all my questions kindly in a way someone like me who knows nothing about electronic repair could u…”

People customers mention

  • Angel 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Gil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A few months ago I took my New 3ds XL in for a screen repair. Angel was great and knew exactly what it needed. I went home the same day with a perfectly working system. I would definitely keep going here for console repairs!

María10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fuia cambiar la contraseña de una computadora, muy buena atención excelente trabajo 👏

Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Angel is great! gave him a call about my ps5 not being able to update due to not being able to read the disc drive after another repair shop had done a liquid metal replacement, he took a look at it and the previous repair company had plugged the cable in upside down he reseated the cable and it worked great! I…

ReesLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Angel fixed my phone's problem within 10 minutes! He was professional, kind, and quick to fix my charging port issues.

Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service! My ps5 controller had a charging port issue, he fixed it fast and also fixed my phones charging issue for free. Best option for electronic repairs.

Helena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

repaired my ipod nano twice when the battery needed to be replaced and the audio needed to be fixed. This guy is an absolute pro and honestly don't spend your money on these other big-company electronic repair shops when this guy is in town. Good service, knowledgeable and efficient.

Photos

Customer reviews

4.9 ★★★★★ 62 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Gil Yousem2 reviewsTotal number of Google reviews Gil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A few months ago I took my New 3ds XL in for a screen repair. Angel was great and knew exactly what it needed. I went home the same day with a perfectly working system. I would definitely keep going here for console repairs!

María Garcia10 reviewsTotal number of Google reviews María has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fuia cambiar la contraseña de una computadora, muy buena atención excelente trabajo 👏

Jesse Cortez2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel is great! gave him a call about my ps5 not being able to update due to not being able to read the disc drive after another repair shop had done a liquid metal replacement, he took a look at it and the previous repair company had plugged the cable in upside down he reseated the cable and it worked great! I would highly recommend coming here for console repairs

ReesLocal Guide · 35 reviewsTotal number of Google reviews Rees has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Angel fixed my phone's problem within 10 minutes! He was professional, kind, and quick to fix my charging port issues.

Christian Williams2 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! My ps5 controller had a charging port issue, he fixed it fast and also fixed my phones charging issue for free. Best option for electronic repairs.

melissa ramirez1 reviewTotal number of Google reviews melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing help, price, honest, and quick turnaround time! Highly recommend.

Helena Ramirez3 reviewsTotal number of Google reviews Helena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

repaired my ipod nano twice when the battery needed to be replaced and the audio needed to be fixed. This guy is an absolute pro and honestly don't spend your money on these other big-company electronic repair shops when this guy is in town. Good service, knowledgeable and efficient.

Joey Houle2 reviewsTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed to get windows reinstalled on my pc and this place did it for me and they uploaded a copy of windows onto a usb stick for me. Very helpful!

Rafa Calderon7 reviewsTotal number of Google reviews Rafa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've had them fix my iPad, and a laptop. Angel is super friendly and fantastic!

D Bashin2 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice guy! I took my vhs-c camcorder here to get the capacitors replaced so I could extend the cameras lifespan. He called me to say that the capacitors don't actually really need to be replaced because their higher end caps that hold less power, he totally could've ripped us off by charging us without knowing, he was also the only place willingly to take in my camera lol!

369 Electronic Repairs on Google Maps →

Business details