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4esthetics Lounge

Medical spa · Lexington-Fayette, KY · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 161 medical spasPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 194 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Nov 2026latest review

4esthetics Lounge at a glance

Google reviewers rate 4esthetics Lounge 5 out of 5 stars based on 194 reviews, with the owner responding to 96 percent of them. Customers frequently praise the staff for their punctuality, clear communication, and thorough explanations of services such as Dysport, Botox, Xeomin, fillers, and facials. Many note that providers listen to client goals and create customized treatment plans while maintaining a comfortable environment. One lower-rated review criticized the clinic's handling of a last-minute cancellation request for a post-filler follow-up appointment.

  • Google rating: 5.0 out of 5 from 194 reviews (98% five-star).
  • Reviews on this page: 194 Google reviews (180 with written comments, 3 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Medical Spa serving Lexington-Fayette, Kentucky.

Data from Google, last updated November 6, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability98Craft & service100Value100Momentum100Replies to reviews74Satisfaction: 98 (median 96)Reliability: 98 (median 94)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 74 (median 74)
4esthetics LoungeMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4esthetics Lounge: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4esthetics Lounge: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4esthetics Lounge: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4esthetics Lounge: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4esthetics Lounge: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.4esthetics Lounge: 74/100 on this factor. Category median: 74.B
74

Bar = this company · dark tick = category median.

Star ratings

194 Google reviews we collected

  • 5 stars19198%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 180 written reviews

  • Praise24497%
  • Complaints83%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2154%
  • Reasonable1744%
  • Overpriced00%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9237%
  • Would recommend6024%
  • Quality & results3815%
  • Communication3112%
  • Honesty & trust177%
  • Speed & response114%
  • Price & value31%

What customers talk about

We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Every person I encountered was very pleasant and helpful.”
  • “I highly recommend her to anyone looking for someone who truly listens and delivers beautiful results!”
    “I could not recommend this place any higher than I already do!”
  • “I had a consultation with Allison and it was a wonderful experience.”
  • “Allison took time to sit with me and explain treatment options and answered all of my questions.”
  • “…ncerns, validated anything I was looking to do and was also was very transparent in any further treatments that we could potentially do.…”
  • “As for the Dysport injection, she was quick and gentle.”
  • “I was really pleased with how reasonable the pricing is, and the points program gives you great value, as well.”

People customers mention

  • Botox 12 reviews
  • Allison 11 reviews
  • Dysport 9 reviews
  • Maggie 7 reviews
  • Katie 7 reviews
  • Krystle 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 4esthetics Lounge for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★

Maggie was so sweet and so helpful! Felt very comfortable during the appointment and she helped me create a better skin routine.

Not sureDysport treatment
Keeley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Madeline was very welcoming and didn’t rush our time together. She gave great skin care recommendations and formulated a plan for future services to complement the tox treatment. As for the Dysport injection, she was quick and gentle. Would highly recommend!

Reasonable priceDysport treatment
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Today was my first time in. Every person I encountered was very pleasant and helpful. Allison took time to sit with me and explain treatment options and answered all of my questions. Can’t recommend enough!

Reasonable priceDysport treatment
Toni8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a consultation with Allison and it was a wonderful experience. She was knowledgeable and very patient in taking time to explain everything 4esthetics has to offer. The ladies in the reception area were so pleasant and welcoming. I left the clinic at ease and feeling confident in achieving my goal of better health. I highly recommend 4esthetics!

Great priceService not listed
Jana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madeline was very knowledgeable about all different services & how they can help natural-looking face improvements! She is very easy to talk to & listens to what you are looking for!

Reasonable priceDysport treatment
Emmaleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Allison took her time explaining services to me, answered all my questions, then provided me a wonderful service experience.

Reasonable priceLip fillers

Photos

Customer reviews

5.0 ★★★★★ 194 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hannah Brady3 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maggie was so sweet and so helpful! Felt very comfortable during the appointment and she helped me create a better skin routine.

  • Price assessment: Not sure
  • Services: Dysport treatment
Keeley Dettlinger3 reviewsTotal number of Google reviews Keeley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Madeline was very welcoming and didn’t rush our time together. She gave great skin care recommendations and formulated a plan for future services to complement the tox treatment. As for the Dysport injection, she was quick and gentle. Would highly recommend!

  • Price assessment: Reasonable price
  • Services: Dysport treatment
Response from the owner · a week ago

Hi Keeley! Thank you so much for your kind words! We’re so happy to hear you had a great experience with Madeline. She loves taking the time to create personalized treatment plans and help our clients feel confident in their skincare journey. We appreciate your recommendation and look forward to seeing you again at 4esthetics Lounge!

Jenny5 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today was my first time in. Every person I encountered was very pleasant and helpful. Allison took time to sit with me and explain treatment options and answered all of my questions. Can’t recommend enough!

  • Price assessment: Reasonable price
  • Services: Dysport treatment
Response from the owner · 3 weeks ago

Hi Jenny! Thank you so much for your kind words! We’re so happy to hear that your first experience at 4esthetics Lounge was a great one. Allison and our entire team strive to make everyone feel comfortable, informed, and welcomed. We truly appreciate your recommendation and look forward to seeing you again soon! 🤍

Toni Spivey8 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a consultation with Allison and it was a wonderful experience. She was knowledgeable and very patient in taking time to explain everything 4esthetics has to offer. The ladies in the reception area were so pleasant and welcoming. I left the clinic at ease and feeling confident in achieving my goal of better health. I highly recommend 4esthetics!

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 2 months ago

Hi Toni! Thank you so much for sharing your experience! We’re so happy to hear that Allison took the time to make you feel comfortable, informed, and confident in your goals. We truly believe consultations should feel relaxed and personalized, and it means so much to know you felt that way. We’ll be sure to share your kind words with Allison and our reception team! We can’t wait to welcome you back to 4esthetics. 🤍

Jana Vaughn10 reviewsTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Madeline was very knowledgeable about all different services & how they can help natural-looking face improvements! She is very easy to talk to & listens to what you are looking for!

  • Price assessment: Reasonable price
  • Services: Dysport treatment
Response from the owner · 2 months ago

Hi Jana! Thank you so much for your kind words! We’re so happy to hear that Madeline made you feel comfortable, listened to your goals, and took the time to explain the different options available. We love helping our clients achieve natural-looking results that enhance their unique features! We can’t wait to see you again! 🤍

Emmaleigh Berlin3 reviewsTotal number of Google reviews Emmaleigh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Allison took her time explaining services to me, answered all my questions, then provided me a wonderful service experience.

  • Price assessment: Reasonable price
  • Services: Lip fillers
Response from the owner · 2 months ago

Hi Emmaleigh! Thank you so much for your kind words! We’re so happy to hear that Allison took the time to answer all of your questions and made you feel comfortable throughout your experience. We truly appreciate you trusting 4esthetics Lounge and can’t wait to see you again! 🤍

Missy Lawson4 reviewsTotal number of Google reviews Missy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience from the moment I arrived until I walked out the door. Everyone was so welcoming, offering snacks and a drink while I waited. Allison was so patient and explained everything in detail. She recommended I get Dysport. She was gentle and there was very minimal discomfort. I booked my next procedure while I was there and am looking forward to that in a few weeks. Allison was so sweet and even checked to make sure I made it home safely because it was storming outside. I would highly recommend Allison and 4esthetics.

  • Price assessment: Reasonable price
  • Services: Dysport treatment
Response from the owner · 2 months ago

Hi Missy! Thank you so much for your kind words! 🤍 We’re so happy to hear you felt welcomed and cared for from the moment you walked in. Allison truly goes above and beyond to make sure her patients feel comfortable, informed, and confident throughout the entire experience. We’re so glad you had such a positive Dysport experience, and we can’t wait to see you again for your next appointment! ✨ Thank you for trusting Allison and the 4esthetics team!

Paige3 reviewsTotal number of Google reviews Paige has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to Madeline for my tox! And she is the best!! You can tell she loves what she does, and I couldn’t be happier with the results of my dysport!! 10/10 recommend!

  • Services: Dysport treatment
Response from the owner · 3 months ago

Hi Paige! Thank you so much for your sweet review! 💕 We’re so happy to hear you had such a great experience with Madeline! She truly loves what she does, and we’re thrilled you’re loving your Dysport results. Thank you for trusting us with your tox—we can’t wait to see you again! ✨

Laura Muir5 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Allison was very kind and thoughtful when she explained the Dysport process to my forehead. I have had Dysport injections before but she was very nice and professional throughout the Dysport injections. I will be booking with her in the future for Dysport treatments.

  • Services: Dysport treatment
Response from the owner · 3 months ago

Hi Laura! Thank you so much for your kind review! We're so happy to hear that Allison made you feel comfortable and took the time to thoroughly explain your Dysport treatment. Providing thoughtful, professional care is always our goal, and we're thrilled you had such a positive experience. We truly appreciate your trust and look forward to seeing you again for your future Dysport treatments!

Claire Sullivan4 reviewsTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a fantastic experience at 4esthetics lounge, and Allison was absolutely wonderful! From the moment I sat down, she took time to really listen to what I wanted instead of rushing through the appointment. I highly recommend her to anyone looking for someone who truly listens and delivers beautiful results!

Response from the owner · 3 months ago

Hi Claire! Thank you so much for your kind words! We're so happy to hear you had a fantastic experience with Allison. She truly takes pride in listening to each patient's goals and creating results that feel natural and personalized. Your recommendation means the world to us, and we can't wait to welcome you back to 4esthetics Lounge for your next visit!

4esthetics Lounge on Google Maps →

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